Hyatt House Charlotte/Rea Farms

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Charlotte/Rea Farms

Lobby
Seasonal outdoor pool
Down duvets, pillow-top beds, desk, laptop workspace
Breakfast area
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
9930 SANDY ROCK PLACE, Charlotte, NC, 28277
  • Rea Farms
    1 min walk
  • Waverly
    9 min walk
  • Promenade on Providence
    2 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    26 min drive

Room options

Studio Suite, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Charlotte/Rea Farms

Mediterranean hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Hyatt House Charlotte/Rea Farms offers 135 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets. 42-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hyatt House Charlotte/Rea Farms. During your stay, you're just a quick walk from Rea Farms. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rea Farms and 9 minutes on foot from Waverly
  • Dogs welcome for a fee
Hyatt House Charlotte/Rea Farms offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 835 square feet (78 square metres) and includes conference space. The business-friendly Hyatt House Charlotte/Rea Farms also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Mediterranean Charlotte hotel is smoke free.

Hyatt House Charlotte/Rea Farms has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 835 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • The seasonal pool will open on 17 August and close on 31 October.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Charlotte rea Farms
Hyatt House Charlotte/Rea Farms Hotel
Hyatt House Charlotte/Rea Farms Charlotte
Hyatt House Charlotte/Rea Farms Hotel Charlotte

Hyatt House Charlotte/Rea Farms Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 421 out of 530 reviews" "
Rating 8 - Good. 64 out of 530 reviews" "
Rating 6 - Okay. 18 out of 530 reviews" "
Rating 4 - Poor. 14 out of 530 reviews" "
Rating 2 - Terrible. 13 out of 530 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Samrat

Stayed 2 nights in Sep 2024

8/10 Good

Nathaniel Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property, except my room location. It was by the street and did not like noise from the traffic
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie, Royal Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here but sometimes the staff aren’t at the front desk and you’re literally standing there for like 5mins
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in the midst of an apartment community & homes, which is nice bc there’s a lot of restaurants within walking distance. Also a CVS on the corner, which was great for breakfast snackies & a forgotten med. The hotel free breakfast is a few hot items that rotated (scrambled eggs, sausage, French toast…), plus hard boiled eggs & canned fruit cocktail. Bagels, toast, orange & apple juice, 3 rotating cereals. Serviceable. My only complaint about Hyatt House is the cheap toilet paper. One ply. Yuck. And cheap tissues. It’s the little things that make or break a trip. (I went to cvs to buy a nice box of tissues!)
Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Clean and the staff were very nice.
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood and ample parking space
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fumeko, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love this property. We have stayed here several times. It's always nice and clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Chasiti

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Everything was clean, front desk staff - helpful and friendly. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and was gorgeous. My family and I felt very safe and the beds were comfortable. It was quiet and kid friendly. We will definitely stay again if we are in the area.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One of the reasons I chose this property was the fact that there was a pool. However, when we arrived the pool was closed our entire time there. Had I known this, I would have stayed somewhere else. Its not my responsibility to call property to verify that the pool is open. The website should've stated pool was closed. This was disappointing which is why the lower rating.
Stayed 4 nights in Jul 2024

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Irina

Stayed 3 nights in Jul 2024

4/10 Poor

Donovan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Slow Response Times
Our A/C didn't work (late-July in NC). When I informed the front desk they said the maintenance person lived 45 min away... we had a small child with us who needed to go down for bed, so waiting 45 min just to have someone get there to look at the problem didn't feel like an option. They couldn't switch our room because they were fully booked. As a last resort, I asked if they had a portable fan we could borrow which fortunately they did. After hearing "daddy I can't fall asleep, I'm hot" 50 times I realized I should have cut my losses at the beginning and just waited the 45 min for maintenance to arrive and hopefully fix it quickly. It made for a long, miserable night and following day. The toilet paper holder was also loose so the roll kept falling off, and the sink drain wasn't working well. When we checked out we were told they would be adding points to our account but of course those didn't show up in our account either. If we hadn't experienced the broken AC issue, the facilities themselves seemed comfortable and nice. However we paid a higher price than similar hotels were offering because we were paying for the Hyatt brand. Based on our experience we realized the brand is not a reason to pay more. I would have expected a higher level of service given the price and brand. If you have an issue with your room, just know that maintenance might not be able to arrive for at least 45 min, which may not be an issue if you plan to check in early.
Stayed 1 night in Jul 2024

10/10 Excellent

Louis, Southfiled

Stayed 1 night in Jul 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Naisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay here. The area is beautiful
Stayed 3 nights in Jul 2024