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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Bar (on property)
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Billy Graham Library
    3 min drive
  • United States Citizenship and Immigration Services office
    5 min drive
  • TopGolf
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Charlotte Airport / Billy Graham Parkway

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (1009)
The price is CHF 195
for 1 room
includes taxes & fees
12 Jan - 13 Jan
Hyatt Place Charlotte Airport / Billy Graham Parkway

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Charlotte Airport/Lake Pointe. During your stay, you'll be within walking distance of Renaissance Park. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from Renaissance Park and a 3-minute drive from Billy Graham Library
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It went well
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Stayed 1 night in Sep 2024

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sujata

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not upto mark
Stayed 1 night in Aug 2024

10/10 Excellent

BilliePaige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

KENNETH, grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean, well-appointed rooms, decent breakfast, great staff, shuttle service every 30 minutes to airport, what’s not to like?!
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa, Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always. Staff is very friendly and helpful. Rooms very clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Yaniurbys

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Es un hotel muy tranquilo, está limpio, acogedor. No nos gustó que las amenities como microwave está afuera de las habitaciones
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

ahmed

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marques

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel to stay in. If I am ever in the Charlotte area again, I will look forward to staying here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ethan

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle is a great option and it’s close to a bus station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

DaViaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Not a good experience. My flight was delayed and I booked a room on expedia. I took a tax to the hotel and and was told that they had no vacancy and had been sold out since the AM. I don’t know if the issue is with Expedia or the hotel, but there needs to be coordination. I was understand my flustered and called the Wyndham line, which put me into a national call center. The person on the line started going into how I should sign up now for Wyndham rewards so I could save. I repeatedly said I just needed a room somewhere and they kept circling back to their talking points. As of today, I still have a pending charge on my card. Bad situation and added to my stress.
Stayed 1 night in Jul 2024

10/10 Excellent

Markoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and welcoming!
Stayed 1 night in Jul 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ernesto

Stayed 5 nights in May 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again
It was a nice place to stay for the 1 night we were traveling through to catch a concert in Charlotte. It was small 2 double room. I’ve stayed at the Hyatt Place in other cities with larger rooms and bathrooms. Staff was incredibly nice friendly and helpful. We would stay again
Stayed 1 night in Jun 2024