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Microtel Inn by Wyndham Matthews/Charlotte

2.0 star property

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Photo gallery for Microtel Inn by Wyndham Matthews/Charlotte

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1603 Matthews Mint Hill Rd, Matthews, NC, 28105
  • Sportsplex at Matthews
    ‪17 min walk‬
  • Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Carolina Courts Indian Trail
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Microtel Inn by Wyndham Matthews/Charlotte

Suburban hotel with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a microwave in a common area and a fridge in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Microtel Inn by Wyndham Matthews/Charlotte offers 81 air-conditioned accommodations with complimentary newspapers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Microtel Inn by Wyndham Matthews/Charlotte, you'll be within walking distance of Sportsplex at Matthews. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute drive from Sportsplex at Matthews and a few minutes from Novant Health Matthews Medical Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Microtel Inn by Wyndham Matthews/Charlotte. Self parking is free.
Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Microtel Inn Wyndham Charlotte
Microtel Inn Wyndham Charlotte Hotel
Microtel Inn Wyndham Charlotte Hotel Matthews
Microtel Inn Wyndham Matthews Charlotte
Microtel Inn Wyndham Matthews/Charlotte Hotel Matthews
Microtel Inn Wyndham Matthews/Charlotte Matthews
Microtel Inn Wyndham Matthews/Charlotte
Microtel Hotel Matthews
Matthews Microtel
Microtel Matthews
Microtel Inn Wyndham Matthews/Charlotte Hotel
Microtel Inn by Wyndham Matthews/Charlotte Hotel
Microtel Inn by Wyndham Matthews/Charlotte Matthews
Microtel Inn by Wyndham Matthews/Charlotte Hotel Matthews

Microtel Inn by Wyndham Matthews/Charlotte Reviews

Reviews

5.8
Rating 10 - Excellent. 196 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 283 out of 1001 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a community feeling because the staff was so helpful and hospitable.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very helpful and the dislike the rooms where to small
Stayed 6 nights in Nov 2024

10/10 Excellent

Aleksey

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

marc

Business traveller
Disliked: Amenities, property conditions & facilities
The location is very convenient. Housekeeping and general cleanliness need improvement.
Stayed 6 nights in Oct 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleased with the location
The hotel was nice but people kept slamming their doors all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
I was pleasantly surprised by the hotel. It’s a lil dated but well taken care of and I appreciated that. I’ll definitely book with them again.
Stayed 1 night in Nov 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The outside doors didn't lock. Says it's non smoking, but smelled terribly smokey. Weird guy sleeping in his car with broken windows in the parking lot. People talking and doors closing loud all night. Carpet in room was dirty and sticky. I cancelled my second night and left. I was in town with my sone for an event and felt completely unsafe with the ability for anyone to coming in from the outside.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Michele

Travelled with family
Disliked: Property conditions & facilities, room comfort
Would not stay again
Wasn’t in a great area. Very old building. Bathroom reminded me of a hospital bathroom. Carpet was old a smelled. Checkin was great! Very polite staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Supposedly Non smoking room was smoking infested. Elevator was dirty
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
I recently had the opportunity to stay at Microtel Inn and would like to share my experience. The accommodations were generally satisfactory, with comfortable bedding, efficient air conditioning, and a well-functioning television, all contributing to a pleasant environment. However, the breakfast offerings fell short of expectations, lacking both variety and quality, which could use improvement. A significant concern during my stay was the pervasive odor of marijuana in both the room and hallways. This strong scent unfortunately triggered my asthma, impacting my overall comfort. In summary, while the stay had its merits, particularly in terms of room amenities, the odor issue considerably affected my experience. I would recommend potential guests consider this aspect when planning their visit.
Stayed 2 nights in Oct 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Oct 2024

2/10 Terrible

Sylvia

Disliked: Property conditions & facilities
The rooms carpet had a wet smell and I burned candles to give it a nice smell and was charged a extra 100 dollars from my account and when I called them they then said that they found a cigarette butt in the trash.. Liars
Stayed 3 nights in Oct 2024

2/10 Terrible

Ismael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Warning!!!
Definitely not a place to stay, ever! The room smelled horrible. No smoking was allowed, but yet the room smelled like cigarettes. The manager did offer another room, but it had the same smell in both rooms that were offered. The bathroom door was completely off-leveled, so you really had to force the door upwards with both hands to close. The pillows were so thin that you needed 3 pillows to make it into one. The mattress was completely uneven, so I had to flip it to try to find some comfort. We couldn't have the so-called breakfast because the smell was so bad. The walls were so thin you could hear everything, and I mean everything next door, especially when people closed their doors, you would wake up every time a door would shut. The AC unit was extremely loud, louder than usual, and prevented us from sleeping. The card to open the door only worked after you tried no less than 10 times, if that, which I had to get another one, and yet it was giving me problems. The management team did the best they could with what they had. They cleaned the best way they could. The management team was very friendly. You literally get what you paid for. I only needed the place to sleep because I was out all day, and still, the hotel couldn't provide me with the one thing that I needed, sleep!
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Stayed 2 nights in May 2024

8/10 Good

Earlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in walking distance from local restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

WILLIE

Liked: Staff & service, property conditions & facilities
Guest
The room had a funny smell to it, mildew or just wet carpet.
Stayed 10 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great price
Stayed 1 night in Aug 2024

4/10 Poor

Corey

Disliked: Cleanliness, property conditions & facilities
Water damage to the toilet in the room, unsafe doors on the sides of the property, water instead of orange juice in the complementary breakfast. Other issues as well.
Stayed 2 nights in Aug 2024

6/10 Okay

Nye

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024