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Quality Inn & Suites University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites University Area

Lobby
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Free daily full breakfast

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5301 Equipment Drive, Charlotte, NC, 28262
  • Tryon Mall
    4 min drive
  • University of North Carolina at Charlotte
    6 min drive
  • Blumenthal Performing Arts Center
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Beds, Nonsmoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn & Suites Airport

Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.7 out of 5, Good, (1656)
The price is CHF 70
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Quality Inn & Suites Airport

About this property

Quality Inn & Suites University Area

Hotel in Charlotte with free breakfast and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and video game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites University Area. During your stay, you're just a quick walk from Sugar Creek District Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1275 square feet (118 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Quality Inn & Suites University Area. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM.
Quality Inn & Suites University Area has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,275 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunset Inn Charlotte
Sunset Charlotte
Quality Inn Charlotte
Quality Charlotte
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Charlotte
Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.6
Rating 10 - Excellent. 116 out of 462 reviews" "
Rating 8 - Good. 122 out of 462 reviews" "
Rating 6 - Okay. 73 out of 462 reviews" "
Rating 4 - Poor. 56 out of 462 reviews" "
Rating 2 - Terrible. 95 out of 462 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Thiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Juvenal

Stayed 3 nights in Aug 2024

2/10 Terrible

Tazz N Jaiden

Disliked: Cleanliness, staff & service
This is the Drug infested area I didn’t feel comfortable being there. I didn’t feel comfortable with my car being there and I was only gonna be there for a day and I didn’t like it at all. I did not stay at the hotel. I asked for my money back.
Stayed 1 night in Aug 2024

4/10 Poor

Osiris

Stayed 3 nights in Aug 2024

10/10 Excellent

Martina

Stayed 1 night in Aug 2024

10/10 Excellent

exceed

Stayed 3 nights in Jul 2024

2/10 Terrible

Tamicka

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Pablo

Stayed 2 nights in Jul 2024

2/10 Terrible

Nydia, Bayshore

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Terufat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room door was not working, the second room roof was leaking and the 3rd room the TV was not working. In the morning I wanted to take a cup of tea but they didn't have lead for the cup, the front desk agent try to justify everything instead of giving a simple apology.
Stayed 1 night in Jul 2024

6/10 Okay

Gabriel

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Stayed 2 nights in Jul 2024

2/10 Terrible

Candace

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting. Refused to stay there for my kids safety. Bedbugs cockroaches semen on the floor hair all over the bed it was the nastiest room will never stay there.
Stayed 1 night in Jul 2024

4/10 Poor

Cassie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Latavious

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Herbert

Liked: Staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2024

6/10 Okay

Dylan

Stayed 2 nights in Jul 2024

2/10 Terrible

Kaitlyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The gentleman checking you in was visibly sick. Drove around back to the room and there was junk/trash/furniture stacked up outside of a room. I got into the supposed nonsmoking room and it reeked of cigarettes. The comforter and all sheets were stained up along with the chair. The room was poorly dusted. I immediately went back to the main office to let them know I didn’t want the room and wouldn’t be staying. They refused to refund me and was unapologetic about the experience. He did offer me a suite but I was disgusted by the filth.
Stayed 1 night in Jul 2024

2/10 Terrible

Mikhail

Disliked: Cleanliness, staff & service, property conditions & facilities
It is not fun to wake up and find dead cockroach in your room.
Stayed 1 night in Jul 2024

2/10 Terrible

Oshin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Too expensive, poor location, rooms smelled like cigarettes
Stayed 1 night in Jun 2024

4/10 Poor

Brieanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself wasn’t too bad. Our bathroom door didn’t close properly and bed sheets had stains but we didn’t feel safe leaving the room with people hanging out in the hallways and yelling.
Stayed 2 nights in Jun 2024

8/10 Good

Rochelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful guest service
Stayed 3 nights in Jun 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, amenities
Linens were dirty. We asked for clean linens and they tried to give us a different room. We had to go to the 2nd room and get the linens and bring them to our room. Cleaning people were 2 young men that looked like teens. Wasnt sure they cleaned thoroughly. Had a medical emergency (while at the hotel - no fault of the hotel) and didn't get to stay the 2nd night booked and hotel would not refund the 2nd night. Poor service.
Stayed 2 nights in May 2024