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La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection

4.0 star property

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Indoor pool, open 8:30 AM to 9 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
Bar (on property)
Property amenity
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Bar
  • Spa
  • Pool
  • Parking included

Explore the area

Map
Avenue de la Falaise, Chatelaillon-Plage, Charente-Maritime, 17340
  • Chatelaillon-Plage Tourist Office
    ‪3 min drive‬
  • Casino de Châtelaillon
    ‪4 min drive‬
  • Fort Vauban
    ‪15 min drive‬
  • La Rochelle (LRH-La Rochelle - Île de Ré)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 Queen Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection

Beach location and indoor pool
At La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection offers 72 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. 49-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 3 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA NUXE has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

During your stay at La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection, you're just a quick walk from Bay of Biscay. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body scrubs or facials at SPA NUXE
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes on foot from Bay of Biscay and a 3-minute drive from Chatelaillon-Plage Tourist Office
  • Free airport, railway station and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection. An area shuttle within 20 kilometres and A roundtrip airport shuttle (available on request) are free. Free self parking and valet parking are available.

This 4-star Chatelaillon-Plage hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10:00 AM to 7:00 PM on request
  • Free area shuttle up to 20 kilometres
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 3 Iles Chatelaillon Plage Hotel
Mercure 3 Iles Hotel
Mercure 3 Iles Chatelaillon Plage
Mercure 3 Iles
Grande Terrasse Hôtel Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Hôtel Rochelle Mgallery
Grande Terrasse Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle MGallery by Sofitel

La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 1 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovelyhotel with a voew
Lovely place looks like a relic of the 70's but still not let that put you off
Stayed 1 night in Jul 2024

10/10 Excellent

Lilya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, le personnel et le cadre étaient absolument parfait. Nous reviendrons !
Stayed 1 night in Sep 2023

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, room comfort
Absolute loved this place! Great room, amazing service. Food was outstanding and the pool wonderful! Would go by again for sure!
Stayed 2 nights in Jul 2022

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place
Superb. Beyond expectations. Restaurant. Spa. Room design are extraordinary
Stayed 1 night in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience (except restaurant staff).
Hotel staff (reception, concierge and housekeeping) all excellent. Hotel location, cleanliness and decor all first rate. Unfortunately the restaurant staff weren’t quite so good, which let everyone else down, such a shame.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel, staff and location was excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property. Rooms are small but smartly appointed. Excellent service. Not much else in the area.
Stayed 1 night in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn Stay
Stayed for two nights. The hotel and Spa are lovely. Service is superb. Only complaint would be the rooms are too small and lack storage. However they are beautifully presented.
Stayed 2 nights in Sep 2018

4/10 Poor

Quentin, Paris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice amenities but the room is tiny and the staff did not accommodate or entertain any requests from my side. For the price we pay i would expect a lot more, and I wpuld expect to be taken care of much better than they did
Stayed 1 night in Aug 2018

8/10 Good

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, has everything for a short break
Fab hotel, perfect for a short break. Great spa, pool and restaurant
Stayed 2 nights in Aug 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury spa and relaxation
Great location and spa department. Quite difficult to get food/drinks while using the spa.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Everything about this place is awesome. They really work hard at the details and it shows.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a seaside break
This hotel is beautifully situated by the sea. The little town of Chatelaillon Plage is very attractive with lots of places to eat. (it's a bit far to walk from the hotel though). Rooms are comfortable but not very large. It is worth paying the extra for a sea view (rather than a car park one). Breakfast was excellent with a wide choice of good quality food. The set menu in the restaurant was also very good, changing each day. There were no English channels on the TV. The toilet was separate to the bathroom which we found inconvenient. Tea and coffee making facilities are provided in the room but there were paper cups and no spoons. We went to the supermarket to buy 2 mugs and teaspoons.

8/10 Good

Hélène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel hotel avec une vue dégagée magnifique. Nois avons apprécié pouvoir se promener directement en sortant de l hôtel sur les bords de mer. Nous ne sommes pas forcément habitués aux hôtels de cette classe mais avons fortement apprécié le sourire et l'amabilité du personnel.
Stayed 2 nights in Sep 2024

8/10 Good

Britta

Travelled with partner
Schönes Hotel, nettes Personal, sehr gutes Restaurant, toller Gartenbereich! Leider war unsere Zimmerkategorie sehr klein… Kein nennenswerter Kleiderschrank. Der Wellnessbereich hat uns nicht interessiert- ist aber offensichtlich beliebt, war sehr voll.
Stayed 2 nights in Aug 2024

10/10 Excellent

ERWAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Stayed 2 nights in May 2024

8/10 Good

AGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçu par cet hôtel, malgré une belle décoration
La décoration de l'hôtel et de la chambre est très réussie. Par contre, la chambre est petite et la literie de mauvaise qualité, ce qui est inacceptable dans un hôtel 4 étoiles. Il y avait des creux dans le matelas. Le personnel est sympathique, le spa est bien agréable. Dommage, qu'il n' y ait eu personne pour remettre du thé et de l'eau dans la fontaine du spa le vendredi après-midi de notre séjour (pour un hôtel 4 étoiles, ça laisse un peu à désirer). Concernant les Petits déjeuners très chers, ils ne sont pas à la hauteur non plus : pains au chocolat surgelés et vraiment pas terribles, oeufs brouillés trop liquide, bacon trop salé. Par contre, les pâtisseries faites par un pâtissier partenaire étaient excellentes. Pour résumé, mauvais rapport qualité-prix. On se rapproche plus d'un bon hôtel 3 étoiles que d'un 4 étoiles.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Anne-Sophie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Francois

Liked: Staff & service, property conditions & facilities
………..
Stayed 1 night in Oct 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Bizarre
J’aimerais être averti quant on m’attribue une chambre pour personne à mobilité réduite . Est ce le fameux surclassement que vous me promettez comme client gold . ? Vraiment très gênant . Je réfléchis …….
Stayed 1 night in Sep 2023