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"Very peaceful and welcoming. Staff were very helpful and polite. Good customer service and lovely breakfast " More

By a verified traveller on Tue 01 Sep 2020

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bridgewood Manor. During your stay, you're just a quick walk from Bridgewood Manor Day Spa. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy modern European cuisine while dining at Squires Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with detox wraps, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Kent Life and 6 minutes from Rochester Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)

Bridgewood Manor ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bridgewood Manor

Everyone (7) Couples (4)
1 out of 5
It was more Butlins meet Benerdom rather than a 4 star spa. The bathroom was not cleaned from previous occupants stay and the bed uncomfortable. The receptionist was obtuse and racially profiling. Very defensive and did not address my concerns as promised. In the end I had to check out to the holiday in order to have a clean bath

Posted by on 29 May 2021

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Comment from Hotel Management

2 Jun 2021 by Steve

We are very sorry to learn of your experience and the room not being clean is not acceptable. Rest assured i have discussed this with the housekeeping team to investigate this issue. Thank you for pointing this out so that we may improve our standards.

4 out of 5
Very peaceful and welcoming. Staff were very helpful and polite. Good customer service and lovely breakfast

Posted by , from Uk on 1 Sep 2020

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Comment from Hotel Management

28 Sep 2020 by Steve

Thank you for your kind comments about your recent stay and especially the lovely breakfast. We hope to see you again soon.

4 out of 5
Staff are really helpful and go above and beyond to meet your needs. The breakfast is decent and rooms are good enough for a short stay. The spa could do with a makeover though.

Posted by on 11 Mar 2020

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Comment from Hotel Management

11 Aug 2020 by Steve

Thank you for your review and we look forward in welcoming you again soon. Regards Steve

5 out of 5

Posted by on 6 Nov 2019

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4 out of 5

Posted by on 6 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Guy Rowe

Dear Anonymous, Thank you very much for your review. I hope we can welcome you back to the hotel again soon., Kind regards,

3 out of 5
Hotel is good for a night or two. Very dated and in need of refurbishment, with dated furniture and threadbare carpets in the room. Restaurant for dinner was extremely disappointing with service taking ages and the food below par.

Posted by on 23 Sep 2019

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Comment from Hotel Management

10 Oct 2019 by Guy Rowe

Dear Anonymous, Thank you very much for your review. I hope we can welcome you back to the hotel again soon Kind regards,

5 out of 5
I stayed at the property in the past and the staff are more friendly and helpful now than before. That made my stay more welcoming and i would stay there again.

Posted by on 2 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Guy Rowe

Dear Anonymous, Thank you for your fantastic review. We look forward to welcoming you back to the hotel again soon. Best regards

4 out of 5
Liked the food and the service. It was a bit busy for us with wedding parties and coach parties.

Posted by on 3 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Guy Rowe Operations Manager

Dear Anonymous Thank you very much for your balanced review. It is great to see that on the whole you enjoyed your stay. I look forward to welcoming you back to the hotel soon.

5 out of 5
As i only stayed the one night i had a good experience the staff were very attentive and severed with a smile that's all i can asked for. The room was very good was not expecting to have so much space.

Posted by on 23 Mar 2019

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Comment from Hotel Management

16 Apr 2019 by Guy Rowe

Dear Anonymous, Thank you for your fantastic review, I am delighted to see you enjoyed your stay. I hope we can welcome you back to the hotel again soon. Best regards

4 out of 5
Easy to find with plenty of free parking. Reception small and although friendly was not offered any information regarding breakfast or the facilities (and nothing in the room either). Hotel has just started a refurbishment of the public areas but rooms have not been done - it was very old and tired, although clean and comfortable. TV had many chanels, tea facilites and biscuits, good bathroom with proper bath not just shower and nice toiletries (but no facecloths). Also no bottled water, safe or aircon which are all usually standard in better 4* hotel now (there was a fan). However breakfast was excellent both in variety and quality with properly cooked flat mushrooms and very good fresh bread.

Posted by , from Hampshire on 20 Oct 2018

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Comment from Hotel Management

18 May 2019 by Guy Rowe

Dear Phil, Thank you for your fantastic review, I am delighted to hear you enjoyed your stay. I hope we can welcome you back to the hotel again soon. Best regards,

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 01 January:

  • One of the dining venues

Property Features

Bridgewood Manor offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 6189 square feet (575 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Bridgewood Manor. Self parking is free. This 4-star Chatham hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Conference rooms
  • 6189 sq ft of conference space
  • 575 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Chatham Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Bridgewood Manor offers 100 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Chatham hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Bridgewood Manor has a restaurant serving breakfast, brunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Fitness classes on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bridgewood Manor
  • Bridgewood Manor QHotels
  • Bridgewood Manor QHotels Chatham
  • Bridgewood Manor QHotels Hotel
  • Bridgewood Manor QHotels Hotel Chatham
  • QHotels Bridgewood Manor
  • Bridgewood Manor - QHotels Chatham, Kent, UK
  • Bridgewood Manor Chatham
  • Bridgewood Manor Hotel Chatham
  • Bridgewood Manor Hotel
  • Bridgewood Manor Hotel Chatham
  • Bridgewood Manor - QHotels Chatham
  • Bridgewood Manor Hotel
  • Bridgewood Manor Chatham
  • Bridgewood Manor Hotel Chatham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.