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Holiday Inn Rochester Chatham by IHG

4.0 star property

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Photo gallery for Holiday Inn Rochester Chatham by IHG

Fitness facility
Exterior
Exterior
Meeting facility
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
Maidstone Road, Chatham, England, ME5 9SF
  • Bridgewood Manor Day Spa
    ‪18 min walk‬
  • Buckmore Park Karting
    ‪4 min drive‬
  • Central Theatre
    ‪6 min drive‬
  • Rochester (RCS)
    ‪3 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Suite, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Desk, free cots/infant beds, free WiFi, bed sheets

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Premium Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Pool

Bridgewood Manor

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1000)
The price is CHF 100
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Bridgewood Manor

About this property

Holiday Inn Rochester Chatham by IHG

Hotel in Chatham with health club and sauna
This hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Holiday Inn Rochester Chatham by IHG offers 150 accommodations. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Rochester Chatham by IHG. During your stay, you'll be within walking distance of Bridgewood Manor Day Spa. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Traders
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Bridgewood Manor Day Spa and a few minutes from Buckmore Park Karting
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Rochester Chatham by IHG offers its guests a health club and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester Chatham by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chatham hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Traders – This restaurant specialises in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatham Holiday Inn
Chatham Rochester
Holiday Inn Chatham
Holiday Inn Chatham Rochester
Holiday Inn Rochester Chatham
Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
Holiday Inn Rochester Chatham Hotel
Holiday Rochester Chatham
Holiday Inn Rochester Hotel
Holiday Inn Rochester
Rochester Chatham By Ihg
Holiday Inn Rochester Chatham
Holiday Inn Rochester Chatham by IHG Hotel
Holiday Inn Rochester Chatham an IHG Hotel
Holiday Inn Rochester Chatham by IHG Chatham
Holiday Inn Rochester Chatham by IHG Hotel Chatham

Holiday Inn Rochester Chatham by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kyke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bukky

Stayed 2 nights in Oct 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice property basic but good staff,clean comfortable rooms and the buffet breakfast far exceeded expectations..
Stayed 1 night in Nov 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Rochester
Very helpful and attentive service with room being very comfortable. Service in the restaurant seemed a bit slow due to the staff there being stretched with number of guests to cope with
Stayed 1 night in Nov 2024

10/10 Excellent

TSUNGCHUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, spacious and clean room. Easy access to Rochester but a little way out.
Stayed 3 nights in Oct 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities lovely pool I would definitely stay again thank you.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was a last minute stay and all was good but there was a matress repair on the bed that you could feel under your body. Which I thought was very uncomfortable
Stayed 1 night in Oct 2024

4/10 Poor

Venkata

Travelled with family, Business traveller
Liked: Amenities
The hotel staff as such are plesant and good. The hotel rooms need a bit of servicing and the broken toilet seat, no hot water in sink, and wobbly broken beds (twin beds) can be looked after better. The pool is good and well maintained with nice temperature. But changing rooms can be better. Booked for half board and due to change in menu or restaurant or what ever they kindly offered me to choose from regular menu a starter and main instead of 3 course as per bookong - which i understand is fine considering the prices on the menu. But God it took nearly 3 hours to get my food every night and inhave remind the waitresses every day for my food, while all other guests getting their orders and finishing... so inhad to spend 3hrs each night and looking around people walking in and out finishing their dinners and this repeated for 4 nights. Not entirely sure why its just my order is delayed every night, even for a simple chicken burger. So not sure how to rate the service. Overall it kind of destroyed my self esteem and felt insulted repeatedly, can only hope its not intentional, but believe i am shameless and thought i paid for my stay and continued there... finally the ordeal is over 🙏
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
The hotel was generally very nice, the room is small and the bed barely sleeps 2 adults. There was a large wet patch on the carpet near one of the night tables. We found the water pressure in the shower to be virtually useless as you had to move around to get wet. Not what we would have expected from a Holiday Inn. Our room looked at to a court yard which was unkept and over grown. The steam room and hot tub by the pool area were not working at the time of our visit. The breakfast was excellent along with the bar area .
Stayed 2 nights in Oct 2024

10/10 Excellent

Babajide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Thales

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Penny

Business traveller
Hotel had a good location for work, but the surrounding area is not very desirable. Room was comfortable and clean, water was warm not hot, service in the evening restaurant was slow and half the menu was unavailable. Food itself was average. Breakfast was good and plentiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Stayed 2 nights in Oct 2024

6/10 Okay

Brenda

Stayed 2 nights in Oct 2024

8/10 Good

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Needs better pillows!
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnighter. Hotel easy to find but by a very busy road which you can hear in the room if you’re on that side. Check-in was quick and easy as was check out. Room was fairly clean but some grubby bits including the table lamp and the lower part of the bathroom door. The bed was comfortable and clean. When I woke up, I went to make a cup of tea and found that the kettle was missing, just the base was there, however, I rang the front desk and explained and within 5 minutes a member of staff had brought a kettle for me which was great. All in all, I would recommend this Holiday inn and will be using again when in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Stayed 1 night in Sep 2024

8/10 Good

Pius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was short and as expected with no negative comments but also nothing remarkable.
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Helen

Not so good
The most uncomfortable bed ive ever slept in Traffic noise was never ending Room was tired and needed a refresh, much like me after 2 uncomfortable nights.
Stayed 2 nights in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

tzuling

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not honest…overbooked..not giving the room I paid 4 months ago
Stayed 6 nights in Sep 2024