Holiday Inn Express & Suites Chatham South, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chatham South, an IHG Hotel

Exterior
Reception
Exterior
Exterior
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry

Explore the area

Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    2 min walk
  • St. Clair College Capitol Theatre
    3 min drive
  • Match Eatery and Public House
    1 min walk
  • Chatham, ON (XCM-Chatham-Kent)
    16 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chatham South, an IHG Hotel

Hotel in Chatham-Kent with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Chatham South, an IHG Hotel offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Chatham South, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
Holiday Inn Express & Suites Chatham South, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. The business-friendly Holiday Inn Express & Suites Chatham South, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Guests are served a free buffet breakfast daily.
Holiday Inn Express & Suites Chatham South, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Chatham South, an IHG Hotel Hotel

Holiday Inn Express & Suites Chatham South, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 864 reviews" "
Rating 8 - Good. 315 out of 864 reviews" "
Rating 6 - Okay. 78 out of 864 reviews" "
Rating 4 - Poor. 29 out of 864 reviews" "
Rating 2 - Terrible. 19 out of 864 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location good. Staff friendly. Very expensive since under construction. Elevator and pool had drywall dust and debris. I plan to visit Chatham again but $262. was way too expensive for one night in a hotel with on going construction. I need to find a hotel with more reasonable rates.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very clean and quiet. I always sleep well there
Stayed 2 nights in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff, they were more than accommodating. The rooms including the front area were nice and clean. Nice and quiet,no noise, easy to sleep. They had feather pillows, what I use at home. Breakfast was delicious, with lots of options. What I didn't like was the view in the room, there was no view, also lots of stations on the tv, but no good programming. Pool had things floating in it. **Overall, great experience.**
Stayed 1 night in Sep 2024

6/10 Okay

victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Fintan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my hotel of choice when I’m visiting Chatham. I like the location; close to downtown, dining and casino attached. Also close to other surrounding communities.
Stayed 2 nights in Sep 2024

8/10 Good

Jason, Webster

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa E Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 1 night in Aug 2024

8/10 Good

Ali

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I had a great stay at Holiday Inn Chatham. The room was clean and comfortable, and the staff were friendly and helpful. The location was perfect, close to everything I wanted to visit. Overall, it was a pleasant and hassle-free experience!
Stayed 1 night in Aug 2024

8/10 Good

Gaurav

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Holiday Inn Express & Suites Chatham South, and I couldn't be happier with my experience. The staff were incredibly friendly and accommodating, making check-in a breeze. The room was clean, comfortable, and well-equipped with everything I needed for a relaxing stay. The location was perfect, close to all the main attractions, yet quiet enough to get a good night's sleep. I highly recommend this hotel to anyone looking for a pleasant and hassle-free stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Was clean, quiet and great staff.
Stayed 1 night in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

8/10 Good

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do love staying at this hotel but for some reason my room this time smelt like smoke and it was a non smoking room. I really enjoyed the breakfast and the staff is friendly. I do recommend this hotel though.
Stayed 1 night in Jul 2024

8/10 Good

Simon

Travelled with family
Well taken care of by staff
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Domenic

Stayed 2 nights in Jul 2024

10/10 Excellent

Ilda

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the effort
Breakfast was excellent. Much better bacon than i usually find at hotel breakfasts.
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Saleha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Clean. They kept a crib for us ready. Pool was fun. BReakfast was good too
Stayed 1 night in Jul 2024

2/10 Terrible

Lee-Anne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival the top three floors are fully under construction like when I say that, it didn’t have windows!!!! No notice of this!!! Got there and fully sold old with baseball tournament, 15-16 year olds running all over the hotel until after we complained and after midnight!! We came back to our room to weed being smoked next room and was seeping into our room with kids that’s just terrible! They left garbage all over the hall ways. Also power completely went out entire hotel so no air, lights, breakfast which was one of the reasons we booked there! We got up at like 5am and had to wake kids to leave because of totally terrible stay!!!! I would like ALL MY MONEY BACK!!!! the place was expensive to begin with and all these things Please have someone contact me via email or phone 905-334-7910!!!! I expect a response so this doesn’t need to be put on social media!!!!
Stayed 1 night in Jul 2024

8/10 Good

Merlina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Customer service is great!
Stayed 1 night in Jul 2024

2/10 Terrible

Lori

Travelled with family
Disliked: Staff & service
Try a different hotel
The room was out of date, old like the 70’s. Looked out the window and only seen another part of the building. They wanted $200.00 for a deposit and I already paid with Hotel.com and they are going to charge me an additional $279.00 for my room. I hope it gets corrected. No hotel in the area of this one is worth a $200.00 deposit!
Stayed 1 night in Jul 2024