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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Exterior
Reception
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pool

Explore the area

Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪2 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
Holiday Inn Express & Suites Chatham South by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served a free buffet breakfast daily.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express
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Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 889 reviews
Rating 8 - Good. 322 out of 889 reviews
Rating 6 - Okay. 80 out of 889 reviews
Rating 4 - Poor. 30 out of 889 reviews
Rating 2 - Terrible. 22 out of 889 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
The property was under reno so the elevators and carpets a bit worn...exercise room is cardio only..but pool and rooms were all clean ...the hot breakfast will meet your needs eggs sausage pork and turkey..omlette ..juice cereal hot cold and milk fruit yoghurt and pastry...reasly quite good
Stayed 2 nights in Dec 2024

4/10 Poor

Matthew

Stayed 1 night in Nov 2024

6/10 Okay

Katherine

Liked: Staff & service
Great staff. Did not know property was under construction - I wouldn’t have booked. I have stayed here a few times - normally a good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2024

10/10 Excellent

Domenic

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Friendly service.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Staff & service, room comfort
Okay but not great!
Front desk were very friendly and accommodating. The room could have used a good cleaning. Not many hotels to choose from in the area.
Stayed 1 night in Nov 2024

4/10 Poor

Doneath

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was under construction during my stay. Despite calling the hotel twice before booking and arriving I was not informed. My room had ceiling lights out of the receptacle hanging down, floor was marked with large black scratches as if it was about to be removed. The hotel should never have booked this room. It was like i was in a construction zone.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice rooms!
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really like the facility. It would have been a higher rating,but they are under construction so made for extra noise etc. The pool was small, but a lovely temperature.Haven't finished or evening,but am sure we will sleep well.
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under construction, pails of water in lobby, peeling paint, smell in room. dust and debris on carpet. Called the hotel several times and not one word stated it was under heavy construction.
Stayed 1 night in Nov 2024

10/10 Excellent

Raina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean even though they are remodeling the top three floors. There was a water leaking issue in the lobby when it was raining though. Staff was extremely friendly and helpful. Rooms were great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Travelled with partner
I would stay here every time I go to Chatham. The staff is friendly and greets you every time you are around. The area around the property is quiet and not a lot of noise which allows for a night sleep
Stayed 2 nights in Nov 2024

10/10 Excellent

Domenic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like thia prppwety
Stayed 1 night in Nov 2024

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Stayed 2 nights in Oct 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kimandbrett

Stayed 3 nights in Oct 2024

6/10 Okay

Ashay

Stayed 5 nights in Oct 2024

8/10 Good

Noralie

Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Edwin, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Property under construction. Hotel clean and breakfast was great for a continental. Person taking care of service area was A1.
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Antonette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells cigarette. Show that pool opens late, but they close early
Stayed 1 night in Jul 2024

10/10 Excellent

lloyd

Travelled with family
Stayed 1 night in Oct 2024