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Best Western Royal Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Royal Inn

Pillow-top beds, desk, blackout curtains, iron/ironing board
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Pillow-top beds, desk, blackout curtains, iron/ironing board
Outdoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3644 Cummings Hwy, Chattanooga, TN, 37419
  • Raccoon Mountain Caverns
    ‪4 min drive‬
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Royal Inn

Suburban Chattanooga hotel in Lookout Valley with free breakfast
Along with an outdoor pool, this hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Royal Inn offers 53 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Royal Inn. During your stay, you'll be close to Ruby Falls. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Ruby Falls and 6 minutes from Lookout Mountain Incline Railway
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Royal Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Best Western Royal Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Royal
Best Western Royal Chattanooga
Best Western Royal Inn
Best Western Royal Inn Chattanooga
Best Western Chattanooga
Best Western Royal Hotel Chattanooga
Chattanooga Best Western
Best Western Royal Inn Hotel
Best Western Royal Inn Chattanooga
Best Western Royal Inn Hotel Chattanooga

Best Western Royal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 350 out of 1002 reviews" "
Rating 8 - Good. 318 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 94 out of 1002 reviews" "
Rating 2 - Terrible. 96 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet other than the traffic
Stayed 3 nights in Oct 2024

2/10 Terrible

Logan

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and Switch + Terrible Customer Service
I was travelling with my wife and dog. I used the pet friendly filter to make sure to get a pet friendly rooms. I booked a single king bed room, non smoking, for 1 night. When I arrived at the hotel, the front desk clerk told me because of their pet policy I was not allowed to have the room I booked. She then said all she can do is give me a smoking room with 2 double beds. That was the only room she would let me have. When I asked if I could have a refund since she was not giving me the room I booked, she told me, since I booked through hotels.com I was not allowed to have a refund. The next morning, the same clerk, refused to print a copy of my receipt. She then called her manager, who I guess lives in the apartment above the front office, came downstairs, said it is Expedia 's responsibility to give me a receipt. After I strongly insisted he provide me proof of charge, he reluctantly provided me a copy of my receipt. Both the clerk and manager were wearing sweatpants and slippers. Customer service 101 says provide the room I booked or give me a refund, instead they locked me into a bait and switch. My wife and smelled of cigarette smoke the whole 6 hour drive home after staying in that room. Which also led to us having increased coughing and sneezing since we are non smokers and it irritated our nasal passages. The staff refused accountability and just kept blaming Expedia. I felt like I was being discriminatefld because I used Expedia.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and very convenient. It was clean and close to the places we wanted to visit. I am a smoker and this was one of the only places with a smoking room available. Most of the properties were smoke free. Overall my wife and I enjoyed our stay
Stayed 3 nights in Oct 2024

8/10 Good

Donieale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Anca

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with partner
Fine for a place to sleep for the night. Rooms could be cleaner. Tub handle was broken off.
Stayed 1 night in Jul 2024

10/10 Excellent

Norman, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice view and convenient shopping.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Always stay here on our way through Chattanooga. Rooms are always pretty clean and always as we expect them. Staff is great! Pool is clean and open pretty late. I’ll be back next year.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright for a night
Average. The room smelled of cigarette smoke even though there was strong air freshener. The bathroom door latch didn't work. The bathroom door would open. It wasn't great for the price. ($117) I will stay up higher across the road next time.
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Robert

Stayed 1 night in Jun 2024

4/10 Poor

Patricia S

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pros: The bedding was clean and the mattresses were comfortable. Cons: The actual property looks nothing like the photos. The property is extremely dated and run down. The grounds need a lot of tlc. This was a motel, not a hotel.
Stayed 1 night in May 2024

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property dated, need at least Queen size beds instead of doubles in two bed rooms. Need more linens in rooms. Noted several empty rooms on lower two floors but was assigned rooms on the third floor. Would have preferred closer to the ground since have to use stairs. Appeared clean and the room was less expensive than surrounding newer properties so maybe my expectations were too high.
Stayed 1 night in May 2024

10/10 Excellent

Renate E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

4/10 Poor

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge stain in the carpet. Damn and musty smell. Clerk was pushy
Stayed 1 night in May 2024

10/10 Excellent

Alexandria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and staff
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Stayed 1 night in May 2024

10/10 Excellent

Renate E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were extremely comfortable. I would book this hotel again.
Stayed 1 night in May 2024