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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Exterior
Exterior
Exterior
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Parkridge East Hospital
    ‪3 min drive‬
  • Lake Winnepesaukah Amusement Park
    ‪7 min drive‬
  • Hamilton Place Mall
    ‪9 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds (& Sofa Bed)

  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (HEARING)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Chattanooga hotel in East Ridge with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) offers 64 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Chattanooga (East Ridge) gets high marks from our customers. During your stay, you'll be within walking distance of Topgolf Chattanooga. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Hamilton Place Mall and 12 minutes from Chattanooga Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Chattanooga (East Ridge) offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 552 square feet (51 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Chattanooga (East Ridge). Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 794029

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean unit. Check-in was quick. Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fresh
Even the bathroom light made me look good! Everything was new - so clean and fresh.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Nice hotel. Very nice!
Stayed 1 night in Nov 2024

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly and clean
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice staff and clean rooms
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shanita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lizeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the place it was clean and the service was amazing
Stayed 2 nights in Nov 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe
Stayed 1 night in Nov 2024

10/10 Excellent

Rechelle

Stayed 1 night in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2024

8/10 Good

Jordan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stay other than for an entire day I checked several times and no towels were available. Ended up going to Walmart and buying towels so my family could shower.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were nice and clean. Staff was friendly.
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel was nice, staff very friendly room was clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Pamela

Stayed 1 night in Oct 2024

8/10 Good

Nicanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and staff was very courteous. Property was clean , but they is no noise barrier at all and it was very noisy. Beds were noisy as well
Stayed 1 night in Oct 2024

8/10 Good

wyatt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick Chattanooga trip. Not far from anything but not close enough to be slammed.
Stayed 3 nights in Oct 2024

8/10 Good

PATRICK

Liked: Staff & service
Lots of stains on carpet, bit of a smell in the room, didnt feel super clean coffee machine was gross in back
Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Millibeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jordan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All rooms have mold in their ACs and smell of mildew. Mold growing in multiple bathrooms. Steer clear.
Stayed 1 night in Sep 2024