Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Reception
Point of interest
Suite, Multiple Beds (Dry Bar) | Premium bedding, pillow-top beds, individually furnished, desk
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Raccoon Mountain Caverns
    ‪5 min drive‬
  • Tennessee River
    ‪5 min drive‬
  • Ruby Falls
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Wet Bar)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Hotel with free breakfast, in the vicinity of Ruby Falls
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel gets high marks from our customers. During your stay, you'll be close to Ruby Falls. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Ruby Falls and 6 minutes from Lookout Mountain Incline Railway
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel also features coffee/tea in common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pablo, Drexel Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

4/10 Poor

Sung jin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing ingredients
We were dissapointed that the breakfast did not have any fresh fruit to serve the guests. I was also dissapointed that there did not seem to be any suagr-free syrup for the poancakes.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful roomd that are spacious and comfortable. Very pet friendly
Stayed 1 night in Oct 2024

6/10 Okay

Declan

Travelled with family and small children
Liked: Cleanliness, staff & service
Breakfast buffet was very cheap and unhealthy. Location is great.
Stayed 1 night in Oct 2024

8/10 Good

Ginger

Travelled with partner
Breakfasts were very good. Rooms quiet and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rashell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were nice. Good breakfast and clean rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worse experience of my 2 week vacaction! Reserved a room with 2 queen size beds for 3 people. Without even notification, they changed or room to a king with sofa bed. Sofa bed mattress was old with no support. Very uncomfortable. No pillows, all ice machines broken except on two out of 5 floors. Room freezing and thermastat did not work. Very loud highway noise. I could keep going but i want to forget about this experience. Will NEVER recommend nor stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was the noise from the interstate
Stayed 1 night in Oct 2024

8/10 Good

Laura, Kingsport

Liked: Staff & service, amenities
Room could have been cleaner. Stains on sheets and comforter.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with a twist.
Everything was great, except, We came back from our daughters house Sunday night, a little tired and in need of rest and medication only to find we were locked out of our room be a door security item. There was only one lady working the entire hotel. She tried with no luck to open the door and suggeste the maintanance man would be in at 7:30 AM. Not acceptable. At my insistance she called the fire department who showed up later and opend the door. Other than that nightmare, all was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and facilities were clean and well maintained. Staff was very friendly and helpful. I would come down everything morning for breakfast and there was seldom any fruit, and I was an early riser - more fresh fruit would be nice. Other choices for breakfast were adequate. Made a long week away from home for work very comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just okay
Check in was discombobulated. Room not ready. We left and came back 45 minutes later and sent to a room not ready. Eventual room was clean and comfortable. Front desk people not particularly friendly on Sunday. Very pleasant person on Monday. Only one ice machine on one of five floors working. Breakfast was out of many items well before the end of service: no milk, no individual juice, no biscuits. I lucked out and got the last yogurt. The person running the food was super nice and working hard. Breakfast not what we are used to at Holiday Inn.
Stayed 1 night in Oct 2024

10/10 Excellent

vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in short distance to several awesome attractions
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness
Safe, clean and quiet
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to restaurants, that was definitely a plus!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, Clean, Quiet location
The staff were all so pleasant and professional, specifically Eden at the front desk. She was very helpful in several different aspects. There was also a young man that worked to supply the breakfast every morning we were there. He did an excellent job and stayed on top of things. We came back to freshly made beds and clean linens every night. That made a huge difference having three small kids with us. Only negative issue I had was that the mattresses needed to be replaced in our room. They are saggy and misshapen and caused some discomfort while sleeping. Other than that, our stay was great!
Stayed 3 nights in Oct 2024

2/10 Terrible

denise

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floors dirty, bathroom nasty, toilet stopped up. Breakfast the worst. Nothing to choose from, no clean towrls
Stayed 1 night in Oct 2024

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a one night stay, check in was quick and easy. Friendly staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Kamika

No more Holiday Inns for me
Apparently they didn't have my number on file. So we showed up at 10pm and had no room because a maintenance issue occurred. But no one called or emailed to say anything. The room was already paid for but we got turned away. Very disappointing. I understand things happen, but no notice was just crazy. Now we're wondering around in a new city trying to find a room.
Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very helpful and friendly staff.
Stayed 1 night in Oct 2024