Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

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Exterior
Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Parking available

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪7 min walk‬
  • Chattanooga Convention Center
    ‪12 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Hotel with a 24-hour fitness centre, a short walk to Tennessee Aquarium
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and a safe. 40-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Tennessee Aquarium. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Rodizio Grill, a steakhouse that serves Brazilian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Tennessee Aquarium and Tennessee River
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Rodizio Grill – This steakhouse specialises in Brazilian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.38 per person
  • Valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lance

Stayed 1 night in Dec 2024

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before and it was great. This particular time it was so so. Staff was amazing and accommodating. The room was very clean and beds were comfortable. The ceiling above the shower was damaged along with peeling paint. The TV had terrible reception every channel would lagg and lose reception.
Stayed 1 night in Dec 2024

10/10 Excellent

mike

Travelled with family
Stayed 4 nights in Nov 2024

6/10 Okay

Julie

Travelled with family
The hotel was average, but in a good location. They definitely charge for the location. The facility is not worth the price otherwise. The Brazilian steakhouse inside the hotel has really gone down downhill in the last couple years
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Martha, Paragould

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Easy walk to the river and easy drive to Lookout Mountain. Plenty of dining options nearby. Will definitely stay again. Indoor pool is great and breakfast is served for a charge at the restaurant connected to the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room felt very clean, which was appreciated. And the front desk staff were very helpful.

10/10 Excellent

rossie

Liked: Staff & service
Disliked: Property conditions & facilities
We travel often to this area. We brought my granddaughter and selected a corner room. We did not get that when we checked in. I noticed that our socks were so filthy after walking through our room in a very short period of time. I would recommend either replacing the carpet or working on a DEEP CLEAN for this Holiday inn location,
Stayed 1 night in Nov 2024

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
the parking was not very good at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Avel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the Aquarium and a ton of great dining spots. Lover this place. The staff were so nice and genuinely sincere in welcoming us when we arrived and when we departed bidding us safe travels. The room was spacious, very clean and the bed was comfortable. We enjoyed our stay and got plenty of sleep and rest.
Stayed 1 night in Nov 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the aquarium. Inside pool was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and the staff was awesome. The quietness and qu was great. I will be staying here agin because everything was in walking distance and so easy to get to places
Stayed 2 nights in Nov 2024

10/10 Excellent

Melody, Waukegan

Travelled with group
Hotel and staff were excellent! Restaurant and bar attached not the greatest!
Stayed 2 nights in Nov 2024

6/10 Okay

Kelli

Travelled with family
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I stayed at a Holiday inn last night
Hotel was nice, bed was comfortable. I do have a few suggestions. Outside seating area for smokers, better parking instructions and signage. The street/car noise was terrible until early morning hours. It was just a very "blah" experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Zamarieuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kaushik

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were never told that there was a parking charge on the property When asked we were told that only free parking was a public parking in a in unsafe neighborhood. After paying $162 night, we weren't given a single bottle of water complimentary. Sleeping matress were were worn out and very uncomfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for downtown visits. Dissapointed that breakfast was not included.
Stayed 1 night in Oct 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. I was in town for a conference so I didn’t get to experience much, but the staff here was extremely friendly and helpful. I was a little disappointed in the parking situation ($25 a night to valet at the hotel or $15-$20 in lots around the hotel) but I understand this isn’t the hotel’s fault and is common with the majority of hotels in the area as it is in downtown. The room was nice and clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024

6/10 Okay

James

Stayed 1 night in Oct 2024