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Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Front of property
Hallway
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland Towne Center
    5 min walk
  • Cleveland State Community College
    15 min walk
  • Waffle House
    1 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    27 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Cleveland with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Quality Inn offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Cleveland Towne Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 502 reviews" "
Rating 8 - Good. 188 out of 502 reviews" "
Rating 6 - Okay. 84 out of 502 reviews" "
Rating 4 - Poor. 29 out of 502 reviews" "
Rating 2 - Terrible. 33 out of 502 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! I was surprised at the excellent condition and cleanliness of my room and the facilities in general. It was very quiet and conveniently located close to many restaurants. The check in clerk was very friendly and helpful. The fire alarm was beeping when I first went to my room (battery was low) and I immediately reported this and went to dinner. It was fixed by the ti w I returned 1 hour later. Would definitely return to this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Barbara, lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had to constantly get someone to unlock swim pool doors to take a swim. We only went during their swim hours. Swim pool WAS Very Very nice and clean! We were the only ones in pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home..
I, have stayed several times, at this site. Again, as always, wonderful hospitality. Great staff, great housekeeping. Would, highly recommend, this place.
Stayed 7 nights in Aug 2024

2/10 Terrible

Tony

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Dasie

Liked: Staff & service, property conditions & facilities
The customer service was impeccable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cleidiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Staff & service, room comfort
Worth the money for sure.
It’s an older hotel, but it’s a fine place to crash for a night. There is a lot of convenience very close by. Staff was good, room was above average and it’s in an area that poses no concern. The continental breakfast is meh, but I wasn’t expecting much. It was the cheap east hotel in the area and it was more than adequate for a night or two.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is being updated but our room was clean . The only complaint was the slow drain in the tub and vanity sink. Overall it was good.
Stayed 1 night in Jul 2024

6/10 Okay

Phonemany

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Close to the highway and very noisy. Overall it is okay to stay just for passing through town for over night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Halia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say, was pleasantly surprised. Staff was excellent, check in and check out were smooth both. The room we stayed in was clean and renovated. The place is in the process of renovation, so it was a little dusty, but it didn't bother yoo much. I would recommend as nu e place to stay for a night or two.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Hotel is having some renovations. Our room was very clean. The beds were comfortable. Would definitely stay here again if back in tbe area
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to.
Stayed 1 night in Jun 2024

2/10 Terrible

William

Travelled with family
Disliked: Amenities
We left it smelled terrible in the lobby
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Stayed 1 night in Jun 2024

6/10 Okay

Patrick

Stayed 1 night in Jun 2024

8/10 Good

Melanie

Good
Stayed 1 night in Jun 2024

4/10 Poor

Mary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is old & dated. Room was clean. Fridge didn’t work. Mold in shower. A/C would not stay on long enough to even cool the room. Toliet wouldn’t flush until you did it 3 times. Staff was very friendly at check in/out. But I will not stay here again if I’m in the area.
Stayed 1 night in Jun 2024

8/10 Good

Kathy

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Hortence

Travelled with group
Stayed 2 nights in May 2024