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Hotel Casino Chaves

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casino Chaves

Front of property – evening/night
Casino
Indoor pool, seasonal outdoor pool, pool loungers
Casino
Minibar, in-room safe, individually decorated, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Lugar do Extremo - Valdanta, Chaves, 5400-001
  • National Railway Museum
    3 min drive
  • Museu da Região Flaviense
    4 min drive
  • Chaves Castle
    4 min drive
  • Chaves (CHV)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Minibar, in-room safe, individually decorated, desk

Suite

  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, desk

Deluxe Double Room

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Casino Chaves

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club and a bar/lounge.
Hotel Casino Chaves offers 72 accommodations with minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a bath with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.
During your stay at Hotel Casino Chaves, you'll be within walking distance of National Railway Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Dinastia Flavia
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to massages or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a sauna
  • Just a 3-minute drive from National Railway Museum and a few minutes from Chaves Castle
  • Airport and local-area shuttle service available for a fee
Hotel Casino Chaves offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. Public spaces have free WiFi.

Event space at this hotel measures 3111 square feet (289 square metres) and includes conference space. A casino, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Hotel Casino Chaves. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Chaves hotel is smoke free.

Guests are served a free buffet breakfast.
Dinastia Flavia – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
La Palette – This poolside restaurant serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Mountains Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Dinastia Flavia
  • La Palette
  • Mountains Bar

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,111 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Hotel Casino Chaves offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 295

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Casino Chaves
Hotel Casino Chaves Hotel
Hotel Casino Chaves Chaves
Hotel Casino Chaves Hotel Chaves

Hotel Casino Chaves Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 368 reviews" "
Rating 8 - Good. 96 out of 368 reviews" "
Rating 6 - Okay. 15 out of 368 reviews" "
Rating 4 - Poor. 3 out of 368 reviews" "
Rating 2 - Terrible. 1 out of 368 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Nickola J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very attentive. Only downside is the lighting was poor and they don’t allow ironing in the room.
Stayed 8 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been expecting you Mr Bond
Amazing hotel that looks like something from James Bond movie. Huge scale, enormous rooms etc. Lovely leisure facilities, very clean
Stayed 2 nights in May 2023

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hostels is completely excelente.this is beautiful cleaner and friendly service is perfect 👍 I be for 2 week’s 🍸
Stayed 7 nights in Jan 2023

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE NORTHERN PORTUGUESE ARE SUPER FRIENDLY AND IT WAS EVIDENT WITH THE STAFF AS WELL...THEY ARE WORLD CLASS!
Stayed 2 nights in Aug 2022

10/10 Excellent

Robert

Stayed 3 nights in Jun 2022

10/10 Excellent

kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in the area!
Great Casino and Hotel in Northern Portugal. Impressive building, good service and a great casino experience
Stayed 1 night in Sep 2021

10/10 Excellent

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, a real 5 star level hotels , spa is fantastic, room’s very comfortable, breakfast is typical Portuguese style , would stay again
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel. All the staff are nice, the breakfast is great, the hotel is beautiful...
Stayed 4 nights in Sep 2019

10/10 Excellent

Gomes, Monthey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was quiet and simple to access the hotel services, food and as great, personnel was nice, the only thing I could point out was the gym, it was kinda small and not that well equipped.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family and I LOVED the indoor pool, which is the best one I've experienced so far (that includes a couple of 5 star hotels). The fact that they allow kids in the pool for their entire opening hours was great as it gave us a lot of flexibility and their policy with getting the bath robes and pool towels was easy/hassle free. The bathtub in the room needed unclogging.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the city and it was clean, ease to get to. very courteous and exceptinal services. Only issue is they did replanish the water we drank or had shampoo and or other bath room amenities. overall it is good and we would stay there again
Stayed 13 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE NORTHERN MOUNTAIN HOSPITALITY OF THE PEOPLE OF CHAVES...IS BAR NONE!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ouvia-sê no quarto as máquinas do ar condicionado.foi desagradável.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything eas perfet !!! Me an my husband enjoy tomuch
Stayed 1 night in Nov 2018

10/10 Excellent

Carlos, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with beautiful views of the mountains
Stayed 4 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location , excellent room with balcony.
Ok so for the discounted rate I paid this was excellent value. Lovely modern hotel set in a scenic location with indoor pool spa , convenient parking etc . If I was paying full price then I would have a few niggles eg small TV screen, noisy aircon, room service menu not in English. Breakfast good but no option for fried or boiled eggs rather than the warm scrambled stuff in the bain marie.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it. Have booked rooms here for all my vacation needs! Excellent service!
Stayed 1 night in Jul 2018

8/10 Good

luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there for peace and for fun
The hotel is a good surprise. I love the decoration. It is cozy and pretty. The service is good. The room is good and the views over the city are nice, the only problem is the noise of the air conditioning. There is a casino and sometimes they have very good shows.
Stayed 1 night in Oct 2017

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Modern hotel, cold customer service
Pros Modern hotel Great facilities Beautiful pool, very cold Rooms are clean and modern Breakfast buffet is good Parking is plenty Has a bike trail and rental Good running trail Cons Poor and cold staff Staff can't think out the box or proactive No iron in room or building Sells cigarettes at front desk but doesn't sell a bottle of water??? Gym opens at 9am????
Stayed 10 nights in Jul 2017