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29 Nov 2022 by Malmaison Team
Dear Karen, thank you for taking the time to review the property.Your feedback helps us do better. We will pass your comment to the relevant department.We hope you will stay with us again in the near future.Kind regards, Malmaison Team
5 May 2022 by Management Team
Good afternoon, Thank-you so much for you kind review of the hotel! We are glad to see that you loved your stay, though we will take your constructive criticism regarding the curtain on board! We hope to see you again in the not-so distant future. Kindest Regards, Management Team
24 Sep 2020 by The Mal Team
Thank you for taking the time to review your most recent stay at Malmaison Cheltenham. We are so glad to see you rated your stay with us as a 5/5. We hope to be welcoming you back again to the hotel soon. Kindest Regards The Malmaison Team
21 Aug 2020 by Management|Malmaison Cheltenham
Thank you for your review
18 Jan 2020 by Management Team | Cheltenham
Thank-you for taking the time to rate your recent stay with us, we are pleased to see you enjoyed your experience. We hope to be welcoming you back again soon! Kind regards, Management Team | Cheltenham
15 Jul 2019 by Management Team
Thanks for 5/5 stars! We are really pleased to hear you had an enjoyable experience with us here at Malmaison Cheltenham. Kind regards, Management Team | Cheltenham
16 Jul 2019 by Management Team
Thanks for your review. We will work on the negative points mentioned to ensure this does not happen again. Kind regards, Management Team | Cheltenham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the eco-certified Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Cheltenham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.
On-site venue – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
