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Fairmont Chengdu

4.5 star property

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Premium bedding, down duvets, minibar, desk
Fairmont Gold, Suite, 1 Double Bed | Premium bedding, down duvets, minibar, desk
Premium bedding, down duvets, minibar, desk
Premium bedding, down duvets, minibar, desk
Indoor pool, open 7:00 AM to 10 AM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
269 Tianfu Avenue Middle Section, High-tech Zone, Chengdu, Sichuan, 610041
  • Century City International Exhibition Center
    ‪13 min walk‬
  • New Century Global Center
    ‪4 min drive‬
  • Jiufang Shopping Center
    ‪5 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Smoking

Premium bedding, down duvets, minibar, desk

Room, 2 Queen Beds, Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, desk

Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, desk

Fairmont Gold, Grand Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Grand King Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont Gold Grand King Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Smoking

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Deluxe King Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, desk

Room, 2 Queen Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Double Bed

Premium bedding, down duvets, minibar, desk

Fairmont Gold, Suite, 1 Double Bed

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, desk

Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

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Room, 1 Bedroom, Non Smoking

  • 105.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Premium bedding, down duvets, minibar, desk

Suite, 1 Bedroom, Smoking

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, minibar, desk

Deluxe Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont Gold, Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Smoking

Premium bedding, down duvets, minibar, desk

One Bedroom Suite Smoking

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe 2 Queens Smoking

Premium bedding, down duvets, minibar, desk

Deluxe 2 Queens Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont Gold, Room, 2 Queen Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

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View from property

The Ritz-Carlton, Chengdu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (287)
The price is CHF 112
for 1 room
includes taxes & fees
5 Mar - 6 Mar
The Ritz-Carlton, Chengdu

About this property

Fairmont Chengdu

Luxury hotel connected to the convention centre in Wuhou with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Fairmont Chengdu offers 336 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.
Our customers tell us that they enjoy the overall property condition at Fairmont Chengdu. During your stay, you'll be connected to the convention centre and within walking distance of New Century Global Center. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine with garden views at Chang Yi, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from New Century Global Center and 11 minutes from Tianfu Square
  • Train station pick-up and train station drop-off shuttle service available for a fee
As a guest of Fairmont Chengdu, you'll find 2 hot tubs, an indoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. 11 meeting rooms and limo/town car service are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 7858 square feet (730 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Fairmont Chengdu. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Chengdu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chang Yi – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Cube – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Miku – This bistro specialises in Japanese cuisine and only serves dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chang Yi
  • Cube
  • Miku
  • Spectrum

Things to do

  • 2 spa tubs
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • In a provincial park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 450.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 450.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Fairmont Chengdu offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10 AM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu

Fairmont Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wei

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great amenities. Close to subway and easy to commute
Stayed 1 night in Jul 2019

10/10 Excellent

Karen, VA, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic everywhere, in particular at the lounge.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Stayed 3 nights in Sep 2018

10/10 Excellent

Hanze , Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Stayed 4 nights in Jan 2018

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Stayed 4 nights in Jan 2018

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology
Stayed 1 night in Jun 2017

2/10 Terrible

Zhang, 東京

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Stayed 2 nights in Nov 2019

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入住费尔蒙，很好，性价比很好
Stayed 1 night in Apr 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Mar 2019