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Waldorf Astoria Chengdu

5.0 star property

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Photo gallery for Waldorf Astoria Chengdu

Lake
Couples treatment room(s), steam room, body treatments, hydrotherapy
Reception
Exterior
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • Jiufang Shopping Center
    ‪6 min walk‬
  • New Century Global Center
    ‪2 min drive‬
  • Century City International Exhibition Center
    ‪5 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪21 min drive‬

Room options

View all photos for King Deluxe with Study

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King Deluxe with Study

  • 56 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Lifestyle Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King Premier Lifestyle Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Premier Lifestyle Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

2 Queen Premier Lifestyle Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King One Bedroom Waldorf Astoria Suite

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King One Bedroom Waldorf Astoria Suite

  • 105 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Skyline View Room

King Deluxe Skyline View Room | Premium bedding, down duvets, free minibar items, in-room safe

King Deluxe Skyline View Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King Deluxe Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Deluxe Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

2 Queen Deluxe Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for 2 Queen Skyline View Room

Premium bedding, down duvets, free minibar items, in-room safe

2 Queen Skyline View Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Accessible Room

Premium bedding, down duvets, free minibar items, in-room safe

King Accessible Room

  • 56 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Ambassador Suite

Premium bedding, down duvets, free minibar items, in-room safe

King One Bedroom Ambassador Suite

  • 160 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Two Bedroom Royal Suite

Premium bedding, down duvets, free minibar items, in-room safe

King Two Bedroom Royal Suite

  • 215 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

View all photos for King Two Bedroom Presidential Suite

King Two Bedroom Presidential Suite | Living area | LED TV, pay films

King Two Bedroom Presidential Suite

  • 377 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

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View from property

The Ritz-Carlton, Chengdu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (285)
The price is CHF 112
for 1 room
includes taxes & fees
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About this property

Waldorf Astoria Chengdu

Luxury hotel connected to the convention centre in Chengdu with 6 restaurants
Along with 6 restaurants, this hotel has a full-service spa and an indoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. Housekeeping is available on request.
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Chengdu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
With your stay at Waldorf Astoria Chengdu, you're connected to the convention centre and just a quick walk from Jiufang Shopping Center. Enjoy features like free self-parking, plus 6 restaurants and 2 bars.
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, manicures and pedicures or hydrotherapy at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from New Century Global Center and 8 minutes from People's Park
Waldorf Astoria Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Waldorf Astoria Chengdu. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chengdu hotel.

Guests can enjoy buffet breakfast for a fee.
Waldorf Astoria Chengdu has 6 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per 24-hour period)
  • Available in some public areas: WiFi (CNY 40 per 24-hour period)

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: CNY 258 for adults and CNY 129 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (20,452 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 129 for children
  • Fee for in-room wireless Internet: CNY 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CNY 40 per 24-hour period (rates may vary)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Waldorf Astoria Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to the standard of this kind of hotel.
The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the hotels you should stay
It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great service
Really enjoyed stay, nice service. We definitely will stay there again.
Stayed 1 night in Feb 2018

10/10 Excellent

Chi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhengjie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奢华酒店
整体感觉很不错，设施服务等各方面都很好
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

ning

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
51樓餐廳享用了2次晚餐，第一次食物及服務非常好，當時的男經理非常細心安排沒有果仁的麵包，隔一天第二次真的不行，最基本麵包都是焦燶的，服務及當天的女經理非常怠慢，49樓餐廳更加不行，任由她人隨意拍照走來走去，影響人客用餐。這真的須要改善。
Stayed 4 nights in Jan 2024

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 服務員很親切 是華爾道夫 !
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 裝潢很華麗 服務員很親切:)
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
位置很方便 前台接電話的服務員態度有待加強 ! 服務業不應該那麼沒有耐性
Stayed 4 nights in Jul 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
位置很方便
Stayed 1 night in Jul 2021

10/10 Excellent

Yixuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好, 旁邊就是商步行就可以到很方便
Stayed 1 night in Apr 2021

2/10 Terrible

Yixuan

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间视野开阔，可以看到金融城夜景，房间安静舒适。酒店楼下就是购物中心，很方便。
Stayed 1 night in Apr 2020