See all properties

Cherokee Grand Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Cherokee Grand Hotel

Free daily continental breakfast
50-inch flat-screen TV with digital channels, Netflix, Hulu
Exterior
City shuttle
Premier Room, 2 Queen Beds, Non Smoking, Mountain View | Bathroom | Shower, designer toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
196 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪7 min walk‬
  • Place, Oconaluftee Islands Park
    ‪20 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(38 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area
Great Smokies Inn Cherokee
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,930 reviews
Great Smokies Inn Cherokee

About this property

Cherokee Grand Hotel

Hotel with free breakfast, 8-minute walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the location
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 652 out of 1152 reviews
Rating 8 - Good. 281 out of 1152 reviews
Rating 6 - Okay. 132 out of 1152 reviews
Rating 4 - Poor. 48 out of 1152 reviews
Rating 2 - Terrible. 39 out of 1152 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

6/10 Okay

Todd

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people ☺️
Stayed 1 night in Oct 2025

2/10 Terrible

Charlie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Men drinking beer on the curb & another man passing them out to people sitting by the front door. Walked into a 62 degree room. Exhausted from a 10 hour drive and expecting to spend 5 days at the Grand Cherokee, I pulled down the extremely thin bed cover to find hairs on the sheet & pillowcase. We told Tiberius at the front desk. He had to leave the desk to bring us fresh linens and put them on the bed. The fitted sheets didn't fully cover the mattress as they were too small. The coverlet on the bed had no blanket or comforter with outside temps below 50. I went back downstairs and asked Tiberius for a blanket for each bed. He gave me a blanket filled with holes big enough to stick my fingers through. There was a stinky, heavily perfumed carpet that gave us a headache and stuffy noses by morning. We asked to be released from the reservation, and I had to contact Expedia who had rated the Grand Cherokee at - I believe - 8.4. To add insult to injury - though the desk manager was nice and helped cancel it, we were still charged $119.00, and the elevator broke as we were leaving and my husband of 81 and me 77, had to walked down concrete stairs carrying suitcases, etc. To his credit, the desk manager did help carry one of the bags down. We should not have been charged. Also, we had to spend the next 2 two of our vacations trying to find any place to stay due to parades, festivals, autumn leave visitors, and the UT football game at Knoxville. Our whole vacation was ruined.
Stayed 5 nights in Oct 2025

10/10 Excellent

jarvis

Stayed 2 nights in Oct 2025

4/10 Poor

Claire

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rm 209 in need of major renovation & cleaning. A/C unit front grille had hanging dust, bathroom sink had large crack across bottom & poor draining, inside of door to bathroom had splintered veneer across bottom 12", dirt smears on wall by closet, very poor water pressure in shower, stained lampshade
Splintered bathroom door
Crack in sink
Stained lampshade
Dirt smears on wall
Stayed 1 night in Oct 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was newly renovated and in great condition. The air conditioner worked perfectly and the room had plenty of space to spread out. We were very pleased
Stayed 6 nights in Oct 2025

10/10 Excellent

Lou

Stayed 1 night in Oct 2025

6/10 Okay

Dean

Liked: Cleanliness, property conditions & facilities
The mattresses were sub standard, as were the pillows. The DirecTV onscreen guide was set to pacific time, not eastern where actually located. Aggravating to tell what was on when. Young desk clerk had now idea how to fix - said it was direcTV's issue. Unable to regulate refrigerator temp - everything froze. No ice machine- had to get from behind front desk.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ryanne

Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Stayed 1 night in Oct 2025

6/10 Okay

Donna

Travelled with family
Disliked: Amenities
Im not a vocal person to a persons face. I don’t like start trouble. After checking in leaving for awhile csme back dead bug on bed. There were bugs flying in lamp shades looked like fleas. I definitely will not stay there again. Wish I would have went desk to try get money back.
Stayed 2 nights in Oct 2025

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Oct 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean rooms, great customer service.
Stayed 4 nights in Oct 2025

6/10 Okay

Brenda

Travelled with family
Liked: Amenities, property conditions & facilities
We chose not to eat there we’re not what I call breakfast. Fruit, bagel, instant oats, juice coffee. Carpet needs to be replaced very worn. It was clean, quiet, the staff was extremely helpful and courteous and respectful. Yes yes. I will recommend it to others, but I will also let them know that if they are expecting like most hotels have scrambled eggs, biscuit and gravy, bacon sausage, hot cakes the actual will be no.
Stayed 2 nights in Oct 2025

8/10 Good

Ben, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities
When we checked in the room smelled of smoke but was switched immediately. Breakfast was an added plus for the rate we paid!
Stayed 1 night in Oct 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to the Casino was great. Room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Stayed 1 night in Oct 2025

10/10 Excellent

Mrs

Stayed 3 nights in Oct 2025

4/10 Poor

Kenzi

Travelled with family
Disliked: Property conditions & facilities, room comfort
The elevator was broken when we arrived and they had given our room to another customer due to a last name similarity. This resulted me and my 8 yo daughter having to haul our bags up 4 flights of stairs. The halls smelt like weed and the beds/pillows were uncomfortable. Will more than likely not stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Jill

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025