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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
City shuttle
Lobby
Exterior
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
196 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪7 min walk‬
  • Place, Oconaluftee Islands Park
    ‪20 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(38 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cherokee Grand Hotel

Hotel with free breakfast, 8-minute walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1148 reviews
Rating 8 - Good. 281 out of 1148 reviews
Rating 6 - Okay. 131 out of 1148 reviews
Rating 4 - Poor. 49 out of 1148 reviews
Rating 2 - Terrible. 39 out of 1148 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Myra

Disliked: Property conditions & facilities, room comfort
The room was really dated but relatively clean. AC worked great and it had a refrigerator for storing any leftovers.
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Stayed 2 nights in Sep 2025

6/10 Okay

catalina

Travelled with family
All good
Stayed 1 night in Sep 2025

2/10 Terrible

Carrell

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything Quiet Vefy friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice front desk staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Good.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities, room comfort

Convenient

Might be my new favorite place to stay when playing poker at Cherokee. You can literally walk across the street from Harrah’s, which means you can h e a few drinks and not have to worry about driving. And the people that work here are pretty chill (so far).
Stayed 1 night in Aug 2025

4/10 Poor

Gilford

Disliked: Cleanliness, property conditions & facilities
Looked much better in pictures than in person. There was an odor to the room and the linens did not appear to be fresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Dominique

Stayed 2 nights in Sep 2025

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just a place to lay down for a night

I booked this hotel as a last minute alternate to my preferred local hotel and I was disappointed. The room smelled stale and/or musty when I entered and it never quite dissipated. The complimentary toiletries had already been opened and used by a previous guest and the room hadn't been thoroughly cleaned (seals left where previous guest unsealed the toiletries in the shower). For a "mountain view deluxe", it was neither deluxe or much of a view.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Room was missing TV and willing to get another remote but I was ok with manually turning TV on and off. Staff very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Disliked: Property conditions & facilities
Seemed quite worn out. I booked because of good ratings, but it did not reflect the 9.0 rating. Beds were uncomfortable. Pillows were flat. Floor felt very unclean. Needs an upgrade for sure.
Stayed 1 night in Sep 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Good place to sleep. Room was clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Carrell

Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy checkout
Stayed 3 nights in Sep 2025

6/10 Okay

Seyedmohammadmahdi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Sidney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

From check-in to check-out the experience was great. Everyone was very helpful and friendly. Room was clean, very basic, no big friles, but in reality who needs them. It was perfect. I would have preferred getting a paper receipt, instead of email.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robbie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean & well kept. They were very nice there is nothing I can say that I disliked during my stay.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with partner
Easy 7 minute walk to Casina, but they also have hourly shuttle service during certain hours. Continental breakfast, but otherwise very limited food/snack options. Staff was helpful with answering questions.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonia, Vance

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Sep 2025