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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Clarion Pointe Sylva near Cherokee Area

Seasonal outdoor pool
Free daily continental breakfast
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
2807 Hwy 74 E, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪1 min drive‬
  • Country Side Bowling Lanes
    ‪4 min drive‬
  • Southwestern Community College
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Victorian hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area's great location gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Nantahala National Forest and a 1-minute drive from Harris Regional Hospital
  • Cats and dogs welcome for a fee
Clarion Pointe Sylva near Cherokee Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Clarion Pointe Sylva near Cherokee Area. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Sylva hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Clarion Pointe Sylva near Cherokee Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 403 reviews" "
Rating 8 - Good. 98 out of 403 reviews" "
Rating 6 - Okay. 33 out of 403 reviews" "
Rating 4 - Poor. 18 out of 403 reviews" "
Rating 2 - Terrible. 15 out of 403 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

walter

Disliked: Cleanliness, property conditions & facilities
Needs HVAC service!
I will start by saying that for $470 for a two night stay the following issues should not have occurred at all. First of all the air conditioning unit had white/gray mold that was visible without even bending over to look at it carefully. we had no Internet service the entire stay. No ice machine available for visitors to use at their convenience. Had to take your ice bucket to the front desk and let the clerk go out of my sight to get a bucket of ice. I was not comfortable with that at all. The hotel was practically empty so why were we paying a premium price?? The aroma of weed blew us in the face when we took the elevator to our 4th floor room. It was coming up the elevator shaft and was continuous throughout our stay. Very disappointed with the entire experience. Not worth what we paid at all.
Stayed 2 nights in Oct 2024

8/10 Good

Laura

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
The staff were all super friendly. We had a couple stink bugs in our room - but we weren’t upset by it, we were in the mountains after all. The previous person must have smoked in the room because it was stale and didn’t smell good. But it was a safe and comfortable place to sleep on our roadtrip. Common areas were clean. It was nice to have breakfast included.
Stayed 2 nights in Oct 2024

10/10 Excellent

April

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

DAVID, Saint-Laurent

Travelled with family
Best part of the hotel was a greater, Casey.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff!
Front desk people were fantastic! Room was super clean. The bed so comfy I didn’t want to leave it. My only complaint was an invasion of stink bugs on our floor.
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room smelled like urine and the floors were not cleaned. Lots of human hair on the floor in the bathroom and the floor in the room had crumbs. We needed a place last minute so we took what we could get. It served it's purpose but I would not walk around without shoes. Even the hallway floors were dirty. Looks like it hadn't been vacuumed all week.
Stayed 2 nights in Sep 2024

6/10 Okay

Tracy

Travelled with partner
Disliked: Staff & service
Room had a terrible odor, hairs on carpet and in the sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

STACY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place to stay in the area. I'd stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent stay and the area is obviously beautiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonardo Fabio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estadía muy buena y agradable
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Stayed 2 nights in Aug 2024

8/10 Good

Jerrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Erika

Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
When we checked in, the person at the desk didn't speak English very well and it took about 20 minutes to check in because of the language barrier. A second person came along that also didn't speak clear English and it was a little frustrating when they asked me questions and I couldn't answer. Once everything got settled and we got into our room, it had a bad smell in the room, very unfresh and stale. I am a bit anxious about dirty beds and sheets, etc. so I pulled the sheets back on the bed and there were so many hairs on both beds in the room that I was literally sick to my stomach. Long hairs, short hairs, different colors; I immediately went back downstairs to ask for clean sheets or a new room and they did give us a new room which also had a hair in one of the beds but was better than the previous room, so we took it. The next morning I went downstairs to get a water from the "gift shop" and I asked them to bill it to my room but she said she couldn't, but then had trouble trying to charge me for it. It took more than five minutes just to buy a bottle of water. The breakfast was mediocre at best; the biscuits were dry and hard, the waffle mix tasted bad, my friend didn't have a shower curtain in her room and her towels were dirty (not stained). I could not wait to get out of this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was good and reasonably priced. The hallways could use some vacuuming, it seems like they don't get cleaned very often. I would also suggest washing the floors in the rooms. I had to wipe up something from the floor in the room and the wash cloth was brown...ugh. I kept my shoes on the entire time. Beds were comfortable and room was updated.
Stayed 2 nights in Aug 2024

6/10 Okay

Sherryl

Travelled with family
Liked: Cleanliness
Hotel is clean
The room was clean. Towels were in poor condition and our shower curtain was missing. The front desk clerk brought up a freshly laundered shower curtain and installed. Beds were very soft.
Stayed 1 night in Aug 2024

2/10 Terrible

ryan and lorraine

Travelled with family, Travelled with pets
Disliked: Cleanliness
Once the overwhelming smell of air freshener faded, the odor of pet urine was literally intolerable. The floor was so dirty, it was actually sticky, I suspect of pet urine spread all over the floor but not cleaned. I wiped the floor with a hand towel and it was so soiled after one sweep with my hand that it became black with much and I almost lost my stomach. It was a short stay and we weren't in the room much due to the filth so I did not complain until checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Business traveller
Liked: Staff & service
Mediocre
Room was a bit dirty... random hairs were found throughout, toilet seat was broken (not attached to the bowl), mold on bathroom ceiling/wall, female hair clip on shower rod (suggesting service overlooked cleaning the shower thoroughly), floor had dirt and hair on it. The bed was clunky and poorly made where the sheets would come off the mattress.
Stayed 1 night in Aug 2024