TRU by Hilton Chesapeake, VA

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Pets cannot be left unattended
• Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are not cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• UnionPay
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Cashless transactions are not available
• Masks are not compulsory at the property
• Reservation is not required for facilities on-site
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Protective clothing is not available to guests
• Food service has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are not provided with hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is available
• No rollaway/extra beds available
• No cots (infant beds) available
• Property does not follow a brand or regulatory agency's sanitisation guidelines
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Individually-wrapped food options are not available
• Debit cards
• No gap period between guest stays