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Hotel Indigo Chester, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Exterior
Point of interest
Point of interest
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Grosvenor Park
    1 min walk
  • Roman Amphitheatre
    6 min walk
  • Eastgate Clock
    7 min walk
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Chester, an IHG Hotel

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Indigo Chester, an IHG Hotel offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Hotel Indigo Chester, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The eco-certified Hotel Indigo Chester, an IHG Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.
Hotel Indigo Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1001 reviews" "
Rating 8 - Good. 154 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is no parking on site - you need to drive 5 minutes to parking garage but hotel picks up cost - so hotel only has one large access space for a large bus to pull in to entrance that you use to unload your luggage. It was raining when we arrived and staff helped us bring it in and even to our room. Lent us another umbrella to use to walk back to hotel from parking garage. but all hotels seem to not have parking in Chester as old city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the decor, service and staff werre great. Very professional and within walking distance of the town. Parking is not available but there are opions nearby but other than that, the hotel is close to perfect !
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location for visiting Chester. The hotel was nice, clean and well-appointed. Just be aware there is no hotel parking and parking in Chester is generally a nightmare! The hotel recommended a city centre car park with a good discount but it’s a fair walk from the hotel and has tiny spaces, tight corners and needs knocking down But overall, I’d go again. Could fault the staff who were very helpful and attentive
Stayed 1 night in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from start to finish!! Room upgrade was a lovely surprise!! Breakfast was fabulous and the staff are second to none!! We will be back asap 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip away
It was an amazing stay, staff were very friendly and helpful and breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value too!
Friendly staff, convenient location. Good breakfast. Lovely bathroom. Room was nice but lacked a chest of drawers. Everything else was great. Have stayed at other Indigo Hotels and would seek to do so again - our go to hotel chain. Good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Room was lovely but every time you open to door to the balcony flies come straight in. Mattress was hard but my husband slept amazing in it. All depends what you like. I purchased the anniversary package which was a lovely touch to our weekend away. Service was great and the hotel was all clean. Staff very friendly as well. We would definitely return.
View from the balcony room 410
Anniversary package
Anniversary package.
Stayed 2 nights in Aug 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good position in Chester, easy walking into town, shops, Cathedral. Great staff at reception, breakfast and bar All very helpful and friendly . Room clean and well appointed but a bit small. Bathroom small and nowhere to hang more than 1 wet towel. Really needs a grab rail in the shower for those who are not quite so steady on their feet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024