Macdonald New Blossoms Hotel, Chester

4.0 star property

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Photo gallery for Macdonald New Blossoms Hotel, Chester

Property entrance
Reception hall
Lounge
Desk, laptop workspace, iron/ironing board, free WiFi
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
St John Street, Chester, England, CH1 1HL
  • Eastgate Clock
    ‪1 min walk‬
  • The Rows of Chester
    ‪2 min walk‬
  • Chester Cathedral
    ‪3 min walk‬
  • Chester (CEG-Hawarden)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Double Bed (Deluxe Suite)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 37 sq m
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Deluxe King)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Standard Double)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Standard Family 3)

  • 29.8 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double Bed (Standard Family 4)

  • 29.8 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds (Standard Twin)

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed (Standard Single)

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Macdonald New Blossoms Hotel, Chester

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with a hairdryer and an iron/ironing board. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Macdonald New Blossoms Hotel, Chester's great location gets high marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Within a 15-minute walk of Chester City Walls and Chester Racecourse
As a guest of Macdonald New Blossoms Hotel, Chester, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Macdonald New Blossoms Hotel, Chester also features express check-out and a lift.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 22 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Blossoms Hotel Chester
Chester Macdonald Hotel
Chester New Blossoms Hotel
Macdonald Blossoms Chester
Macdonald New Blossoms
Macdonald New Blossoms Chester
Macdonald New Blossoms Hotel
Macdonald New Blossoms Hotel Chester
New Blossoms Hotel
New Blossoms Hotel Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel, Chester Hotel
Macdonald New Blossoms Hotel, Chester Chester
Macdonald New Blossoms Hotel, Chester Hotel Chester

Macdonald New Blossoms Hotel, Chester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 203 out of 1002 reviews
Rating 4 - Poor. 118 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emergency stop off.
Very kind and helpful staff, fantastic find when unexpectedly unable to get home from Christmas shopping trip.
Stayed 1 night in Nov 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing - not like the description or the pi
Hotel looks nice from the outside and on the pictures, but the room I stayed in was in a very sorry state. I booked a deluxe room and when I got in, the shade on the bedside lamp was hanging at a funny angle so I straightened it and the whole thing fell off leaving exposed electrical connections. I fixed this one for them. The toilet seat was hanging on by only one fixing. Not great. The bath is under the window so the shower sprays the window sill which is consequently rotten and covered in mould. I felt like I would get more dirty just by getting in the shower! The room was very sparce and nothing like the lovely picture for a deluxe room. Dressing gowns were provided but they weren't hung up, they were just screwed up in a ball on one of the shelves in the wardrobe which made it look like they hadn't been changed from the last occupant. Reception staff were very polite and the breakfast was nice but the hotel is in need of some TLC I would say.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a mixup with the hotel saying the break hadn’t been paid for when it had we enjoyed our stay at the hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Declan

Stayed 1 night in Oct 2024

8/10 Good

ant

Stayed 4 nights in Oct 2024

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Chris

Business traveller
Liked: Staff & service
The property is old so lots of creaking floors. The view was towards brick wall covered in pigeon poo and noisy pigeons from 5am on the window ledge. Silver fish in the bathroom. Bed uncomfortable. Staff warm and friendly
Stayed 3 nights in Nov 2024

2/10 Terrible

Deborah

Travelled with partner
Disliked: Staff & service
The breakfast service was appalling we waited 45 minutes for porridge and breakfast and after an hour we gave up The buffet selection was poor no fruit no orange juice only water and apple juice sachet coffee overall poor
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All these bad reviews i was getting about this hotel was nonsence this hotel was old fashined yes but it has class we had a perfect stay at the blossoms the beds were so comfortable the shower was perfect and the staff were so helpful thank you blossoms for a perfect couple of days we will be back
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely weekend stay in the Blossom hotel, amazing spacious family room with huge comfortable bed. Was very loud at night as the location is near bars/clubs but it’s not the hotels fault it’s just as it’s central location, would highly recommend and would definitely stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We had a room looking onto the main street which became very noisy at night. Saxophonist, drunken groups, street cleaners and a 2 am delivery with serval crates of product made for an awful sleep. Considering this was a family room I'm surprised they put kids there. The room itself was above Lush so if the window was left open your nose burnt from the smell of the shop. There were patches of mold on the ceiling in both the bedroom and the bathroom. The cleaners don't do an amazing job considering we were finding Primark clothing stickers on the floor and curtains from previous occupiers. The bed sheets do not cover the beds when made into a double as soon as you sit on it they move and may as well not be on the bed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Amenities
Location in central Chester is fabulous. If you like threadbare carpets, cold low pressure showers, intermittent air conditioning, TV with 3 channels that won't turn off and when you complain (very politely) you don't hear anything from the manager despite the promise of being contacted then this is the ideal place to stay. If you love dismal then you will be delighted with this hotel.
Stayed 1 night in Oct 2024

4/10 Poor

Scott

Travelled with family
Disliked: Property conditions & facilities, room comfort
Good location, that’s about it!
I would say this isn’t really a hotel for families. More of a one night party hotel. The extra Z beds offered for the children were unsuitable, one had no springs down the side! When we let the hotel know they said thanks? Breakfast was average and took and eternity to arrive and the bar is only open on a Friday and Saturday. If you are couple looking for somewhere to stay in Chester for a night and not have to get a taxi it’ll do. Although the travel lodge is only another 100m down the road!
No springs
A very sorry lamp
Stayed 2 nights in Oct 2024

4/10 Poor

Shelley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was shut no room service due to shortage of staff
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jane

Great location but only good rating on the room.
No aircon and the room was very warm due to heating constantly blasting out from the bathroom radiator. Cobwebs in the bathroom and bedroom.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Travelled with group
Liked: Staff & service, room comfort
We stayed as part of a Hen party. Room was very dated, there was hair in the bath and on the bathroom floor. Stiflingly hot even with aircon on. Lots of noise from nearby venues. On the morning of Che k out we were in bed and someone let themselves in thinking the room was empty! Not acceptable
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Attic room was a bit claustrophobic. Carpets were old and grubby and walls could have benefitted with some fresh paint. It was clean though and bed was ok. Bathroom clean but very small.
Stayed 1 night in Oct 2024

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not 4start… better off at travelodge
Hotel is tired and unclean- dust and cobwebs. Dirty corridor carpets. Dusty rooms
Cobwebs and dusty
Poor 1st impressions
Tired rooms. No blinds. No hot water
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Get a double…
Great place and lovely staff, in fact awesome staff but bed was the most uncomfortable zip up - advertised as a king it was a zip up with a hard ridge that mean tee had a very poor sleep
Stayed 1 night in Sep 2024