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Rowton Hall Hotel and Spa

4.0 star property

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Photo gallery for Rowton Hall Hotel and Spa

Indoor pool, open 7 AM to 9 PM, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Indoor pool, open 7 AM to 9 PM, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
Rowton Lane, Rowton, Chester, England, CH3 6AD
  • Chester City Walls
    ‪8 min drive‬
  • Chester Racecourse
    ‪9 min drive‬
  • Chester Cathedral
    ‪9 min drive‬

Room options

View all photos for Double or Twin, Garden View

Double or Twin, Garden View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

  • 6 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Room

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bed Apartment

Two Bed Apartment | In-room safe, desk, iron/ironing board, free WiFi

Two Bed Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Apartment

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, free WiFi

Master Suite

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Mill Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1888)
The price is CHF 92
for 1 room
includes taxes & fees
10 Apr - 11 Apr
The Mill Hotel & Spa

About this property

Rowton Hall Hotel and Spa

Hotel in Chester with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Rowton Hall Hotel and Spa offers 37 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Rowton Hall Hotel and Spa. During your stay, you'll be within walking distance of Crocky Trail. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, body scrubs or facials at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym and a steam room
  • 8 minutes by car from Chester City Walls and 9 minutes from Chester Zoo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rowton Hall Hotel and Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Rowton Hall Hotel and Spa. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 9:30 AM.
Rowton Hall Hotel and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 19.95 for adults and from GBP 12.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Extra beds are available only for guests under 12 years old.
Children under 6 years old are not allowed in the pool and leisure facilities.

We should mention

  • Pool access available from 7 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Rowton Hall Hotel Chester
Rowton Hall Hotel
Rowton Hall Chester
Rowton Hall
Rowton Hall Hotel Spa
Rowton Hall And Spa Chester
Rowton Hall Hotel and Spa Hotel
Rowton Hall Hotel and Spa Chester
Rowton Hall Hotel and Spa Hotel Chester

Rowton Hall Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 178 out of 382 reviews
Rating 8 - Good. 109 out of 382 reviews
Rating 6 - Okay. 54 out of 382 reviews
Rating 4 - Poor. 26 out of 382 reviews
Rating 2 - Terrible. 15 out of 382 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Gurdeep

Disliked: Staff & service, property conditions & facilities
Disappointed
Extremely disappointed stay. Me and my wife booked to stay to celebrate her birthday and was planning on having dinner but then to be told at check in that the restaurant was fully booked with events. This should have been communicated better before we booked and information on the website or via hotels.com. Check in staff didn’t care and were rude! Told us to have bar food room service! Ended up with an uber eats! Not happy and will not be staying there again! Service at breakfast was slow and food cold given the cook food fresh and charge an over £20!
Stayed 1 night in Dec 2024

6/10 Okay

Mandy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and very friendly, but our room was tired and in need of complete refurb. The paint in bathroom was cracked and peeling. The fold back shower screen at the base was filthy. The curtains in the bedroom looked like they’d been washed and not pressed! Half a dozen hooks were not in the rings and had to stand on a chair and put them in so we could close them! There were no robes/slippers in the room, which meant if you wanted to use spa, you had to go fully dressed! I’ve never been to a hotel spa and have to pay a charge to ‘hire’!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
We loved our stay at Rowton hall, our room was a master suite with a separate lounge which was great to relax before bed. Breakfast was good plenty to choose from, we had 1 dinner which was very good again plenty of choice. The locations is secluded but only 10 mins from chester centre very handy for shopping or site seeing. We would stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radiator didn't appear to work in bedroom but we were warm enough in bed. They did have small plug in heater in wardrobe.
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Parking was nightmare. Had to park in the dark, muddy, wet car park and walk to the reception getting covered in mud. Went for a drink in the bar and the girl who didnt speak very good english had the personality of a dead fish. Then when we tried to sleep the room was boiling and the windows didn't open so had an awful nights sleep. Breakfast took ages and we had to watch a group be sat, served and fed before ours turned up. Won't be back but it wasn't a bad hotel.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Nice hotel but could be so much more.
The hotel needed a good coat of paint inside and out and our bathroom definitely needed upgrading. It took the restaurant staff 25 minutes to take our ordrr in the evening even though there was only a handful of guests in there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel for a relaxing break .
Lovely room with everything we needed. Everything was clean . Staff were all pleasant and helpful. Food was very good . The pool area was clean and relaxing. First visit but very impressed and will definitely be staying again.
Stayed 3 nights in Nov 2024

8/10 Good

caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the room was lovely. The extras I had paid for were in place which was appreciated and my request for a garden room with a door also appreciated. Our disappointments were in the bar, the beer on tap is not cold at all. This was pointed out to the staff evening one but was still the same evening two. You don't sell crisps either which I thought was strange. Ordered room service by mobile as phone didn't work in the room, waited 40 mins then my partner went to ask, order wasn't on. This was rectified and came soon after but was seriously over fried. We were not charged room service charge. Breakfast service was extremely slow and Sunday took nearly an hour. Ratio of staff seemed ample to deal with the amount of covers just lack of organisation. We were not acknowledged for some time. Buffet was very slow to be replenished and took several guests to ask repeatedly. Saturday order was taken and took 25 mins for coffee and toast plus one ask. Really not good. Fire alarm went off three times, twice in the night and once at 9.30am I am not complaining about this as at least it works, perhaps the fact everyone was tired because of this, breakfast could have been more on point and up to scratch. Spa area was lovely again spotless and the staff lovely. Miss opportunity to upsell to us, no idea if any availability for treatments during our stay but we could have been pursuaded if it was offered. Last min avaliablity cards under the bedroom door works a treat
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
We went for a mid range room It was dated with a smaller tv than we had hoped The room could have been cleaner
Stayed 1 night in Nov 2024

8/10 Good

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay. The building is a little dated in parts. The service was a little lacking at times, it felt like a lot of the staff members were new and inexperienced. We had breakfast and a bar snack and all the food was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Superior Deluxe Room. Our room #119 was spacious. The only negative on this room was the carpet, which needed a good cleaning. We dined in the hotel restaurant and had breakfast in the hotel. Our meals were very good. We did like that the hotel was dog friendly, even in the restaurants.
Stayed 3 nights in Nov 2024

2/10 Terrible

Miss

Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
3 star hotel in reality - very tired
Had 2 superior rooms both of which were very tired with marks etc and not 4* in standard, no a/c either. The corridors were also showing signs of being worn out. Spa area was the same and cushions all marked. Breakfast needs to be pre-booked for time slots and complimentary free hot options are limited. £5 supplement charge for a full English. Venue also hosts a lot of wedding so be prepared for that. Overall I’d say the hotel is 3 star in reality
Corridor to rooms with steep stairs and window ledge dirty with dead bugs
Marked carpets in room
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Business traveller
Disliked: Staff & service
Bar area was nice and comfortable, well furnished. Very poorly run hotel, rude staff at breakfast and in the bar. No draught beer available due to issues. No lift for people on the top floor nor help with luggage. Room was comfortable but in need of painting, tv didn’t work. Plug in the sink was stuck down. Hallway carpets dirty. Disappointed with the place.
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, really comfy bed
Not a lot to stay, arrived late, went to bed...fabulous room very comfy bed...got up, had breakfast and left.
Stayed 1 night in Oct 2024

10/10 Excellent

Mr Huw D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
An excellent hotel with wonderful leisure facilities. The service from the staff in the bar was top rate. We were able to charge our electric car overnight. A relaxing and comfortable stay.
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Overall good experience spoilt by food order not reaching the kitchen leading to a 40 minute Waite till I raised concern. Offers a refund in cash. Called back at the room by the management to be informed that due to T&Cs I would have to return the cash and accept a card refund. No a good experience. This was the 3rd food order not to be received over 3 stays.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Pool was nice. The room we stayed in was very tired, curtains were covered in dust, furniture was old and damaged and it just wasn’t well maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and spa
Excellent hotel, the room was superb, the staff are very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Staff were friendly and efficient. Food was tasty and well presented. Enough variety at breakfast to please all. The bedroom was well presented but had a couple of niggles like 1 bedside lamp didn't work....but it was replaced and a dressing gown was grubby looking so didnt wear it. When this was mentioned to reception they apologised and said they would have replaced it. So they cannot be fairer than that. A nice ambience surrounds the hotel. We will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing, near city, park and ride, and zoo
This was my second visit to this hotel, it is so relaxing and quiet being a short distance from the main road but in countryside. The staff are warm and friendly, the food I had in the bar area after a day at the zoo was delicious, as was the breakfast the following morning. I found the options that were included in the price ( a good continental selection and various choices such as bacon with preferred cooking of eggs) more than sufficient, there are further items eg full English for a supplement. The spa is nice with large swimming pool, sauna , steam room and surrounded by plenty of cushioned egg chairs and beds. I had a massage and hour or so after breakfast, it was divine. I finished my stay with a walk around the stunning gardens - the weather was sunny, the lawn and woodland areas would be a little boggy after more than the re entrance rain so take suitable footwear for this. Only a couple of minus points- although my room was gorgeous as was the garden view from it, it was ground floor and had patio doors opening out to a table and chairs outside- it isn't private, anyone outside could see straight into it, the path goes past it and a dog walker strolled by ( residents I should add, as dogs are allowed). So you need to keep the curtains closed for privacy. The other I mentioned after my first visit, namely that the whirlpool in the spa is an extension of the pool hence the water isn't warmer, not a major factor but one some might be disappointed with. Will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country charm and period interior. Close to Chester’s but retains a country location.
Stayed 3 nights in Sep 2024