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The Chester Grosvenor

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Chester Grosvenor

Exterior
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
Suite | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
Eastgate Street, Chester, England, CH1 1LT
  • The Rows of Chester
    ‪1 min walk‬
  • Eastgate Clock
    ‪1 min walk‬
  • Chester Cathedral
    ‪2 min walk‬
  • Chester (CEG-Hawarden)
    ‪34 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (1001)
The price is CHF 160
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Hotel Indigo Chester, an IHG Hotel

About this property

The Chester Grosvenor

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at The Chester Grosvenor. During your stay, you're just a quick walk from Chester City Walls. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Treat yourself to manicures and pedicures, body treatments or body scrubs at Grosvenor Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Within a 10-minute walk of Chester City Walls and Chester Racecourse
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

Guests are served a free continental breakfast daily.
Simon Radley Fine Dining – This fine-dining restaurant only serves dinner. 1-star Michelin rating.
La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 17.5 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1004 reviews" "
Rating 8 - Good. 178 out of 1004 reviews" "
Rating 6 - Okay. 60 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service.
This hotel is class. The service is one of the best in the country and I've stayed at a lot of hotels
Stayed 1 night in Oct 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel in great location at a reasonable price. Really good breakfast and exceptional service.
Stayed 3 nights in Oct 2024

6/10 Okay

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best in Chester.
Very disorganized and a bit run down. Great location. Probably the best choice in Chester - and Chester is delightful
Stayed 1 night in Oct 2024

4/10 Poor

Megan S

Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Thank you for making our stay in chester so special. The staff were very friendly and welcoming. The room was great and our additional requests were handled excellently. Thank you
Stayed 1 night in Oct 2024

2/10 Terrible

Debbie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Chester
We have stayed in Chester multiple times and always walked past the Grosvenor in admiration, finally had the chance to stay for our anniversary and it didn’t disappoint. Beautiful hotel that oozes character & class in the heart of Chester. The room was clean, comfortable and grand in every aspect. The staff were wonderful also. Nice breakfast in the brassiere one morning and then a lovely continental delivered to the room the next. Visiting the spa was also a very nice experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. The staff could not have been friendlier and our whole stay was wonderful! Perfectly positioned and beautiful hotel. Thank you!!
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jun 2024

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Chester polite staff nice breakfast easy parking
Stayed 1 night in Oct 2024

10/10 Excellent

Kellie-Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Grosvenor, every stay is just as perfect as the last. The rooms are superior in class and style. I always sleep so well, the staff always give a 5star service and I loved the sweet little card left in my room welcoming back as a regular visitor. Thank you :)
Stayed 1 night in Oct 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Chester. Good service and nice ambience
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, Highly recommended
Amazing Hotel, everything I imagined a high class hotel would b. The staff were there when you needed them and visible but silent when you did not. The Doorman was a particularly great ambassador for this company.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sian

Liked: Amenities
The whole experience was fantastic. A perfect way to mark my husband’s retirement. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Location was fabulous. Service was good. Breakfast enjoyable.
Stayed 1 night in Sep 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the property was right in the centre of Chester, everything was within easy walking distance. The staff were friendly and polite, and resolved some minor issues with our room quickly and efficiently. We had an "executive" room, which was well worth the extra money, being a lot larger than standard, with a sofa and 2 chairs in the seating area. Parking was very easy, being in the attached multi storey shopping centre carpark (£10 for 24 hrs), accessing directly into the hotel. As there was quite a bit of rain about in our visit, the covered upper walkways that the main streets in Chester have proved a god send, as these are accessed directly from the hotel, so saved us getting wet whilst still walking around the town. All in all, the hotel fitted our brief perfectly, not being "too posh" so would recommend staying there to anyone
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Stayed 1 night in Sep 2024