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Rating 10 - Excellent. 359 out of 727 reviews" "
10 - Excellent
359
Rating 8 - Good. 234 out of 727 reviews" "
8 - Good
234
Rating 6 - Okay. 79 out of 727 reviews" "
6 - Okay
79
Rating 4 - Poor. 36 out of 727 reviews" "
4 - Poor
36
Rating 2 - Terrible. 19 out of 727 reviews" "
2 - Terrible
19
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
GARY
21 Aug 2024
Clean. Good breakfast
GARY
Stayed 1 night in Aug 2024
8/10 Good
Mary
16 Aug 2024
Reserved a King room but we had to take Queen due to overbooking. However no reduction in price
when we arrived our room was not cleaned! It had dirty sheets and towels but the front dest gentleman Devon changed the bed and cleaned the bathroom for us and made it clean, then the next day our room was not cleaned again and all I asked was for clean towels and wash cloths
Check in Person seemed to have an issue with giving us a second key to our room. He said to come back in a little while because he didn’t have any other ones. When I went back to get the key I stood there for about 10mins and had to yell. I could hear him and others in the back laughing and talking. The morning of check out we said to the lady about only having one room key. She told us they had many boxes of them and there was no reason we should have only been able to get one key
Mason
Stayed 1 night in Aug 2024
6/10 Okay
Gregory
Travelled with family
4 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel bed was comfortable but the tv service was losing signal often. The website also shows photos of a pool as an amenity and it was the reason we decided to book this hotel for our stay however the pool is actually out of order so please keep this in mind if you have kids who are looking forward to get into a pool during their stay. The ice machine also didn’t work.
Being one of the only hotels in the areas the rates for the room were greedily high. The room was comfortable, but the toilet seat was broken. I asked someone at the front desk about it and she said someone would come to fix it but no one ever did. When we went to check out the clerk seemed more interested in vaping than customer service.
I didn't want to use it, but from my room, I could see it was pea-green and probably unfit for mosquitoes to breed in! I should have taken a picture!
Peter
Stayed 1 night in Jul 2024
4/10 Poor
Alex
Travelled with family, Travelled with family and small children
8 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is not prepared for the summer. The pool wasn't working and we were not informed about it before arrival. The breakfast was very poor and when we needed clean towels we were informed that there are no towels available and it will talk an hour and a half to get new towels.
Alex
Stayed 2 nights in Jul 2024
8/10 Good
Victor
Travelled with family
30 Jun 2024
Liked: Cleanliness, staff & service, amenities
Low water pressure, shower needs updating
Victor
Stayed 1 night in Jun 2024
8/10 Good
Mia
28 Jun 2024
Mia
Stayed 1 night in Jun 2024
8/10 Good
Verified traveller
23 Jun 2024
Liked: Cleanliness, staff & service, room comfort
Cool and quiet
A/C in first room did not work and the front desk was wonderful at switching me to another room. HOOKS PLEASE! I don’t know why hotels don’t have hooks in the bathrooms. There was one in the back of the door but if you’re trying to hang up multiple towels and have a hanging toilet kit it is very inconvenient. This seems to be a problem at many places these days… The weekend was VERY hot so it was wonderful to have place to land that was cool and quiet!
The staff were very friendly. The pool was closed though while we were there and that was a big want. Otherwise no issues
Matthew
Stayed 3 nights in Jun 2024
6/10 Okay
Sherry
Travelled with group
10 Jun 2024
Liked: Cleanliness, staff & service
The night time desk clerk went out of her way to be helpful and courteous. Room was clean. The microwave and fridge were convenient. Several choices on the free breakfast buffet. Location was close to stores and the college. Unfortunately the pool was closed. The mattresses need to be replaced.