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Hotel Noor

3.0 star property

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Photo gallery for Hotel Noor

Superior Room, Sea View | Soundproofing, free WiFi, bed sheets, wheelchair access
Shower, hair dryer, towels, soap
Exterior detail
Outdoor pool
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
José María Morelos 3, Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪4 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪8 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪9 min drive‬

Room options

Standard Room, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Room, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is CHF 89
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About this property

Hotel Noor

Bayside hotel with spa services and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services and dry cleaning.
Hotel Noor offers 35 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Hotel Noor, you're just a quick walk from Chetumal Ferry Terminal. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy ocean views while dining at Almina
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • Just a 4-minute walk from Chetumal Ferry Terminal and 5 minutes on foot from Palacio de Gobierno
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

An outdoor pool, spa services, and dry cleaning/laundry services are also featured at Hotel Noor. Self parking is free.

This 3-star Chetumal hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Almina – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MXN 25 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Hotel Noor Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sheldon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away.
The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Stayed 1 night in Feb 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

6/10 Okay

stephen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in a great location across the road from the harbour however it is such a shame that the property has been allowed to deteriorate so badly. It is in great need of upgrading and modernization e,g, We had hoped to use the pool but with much of the floor tiles missing it was unappealing. If you are looking for the hotel just look for the restaurant 'AMINA' on the main floor - as the hotel sign is frustratingly tiny, tough to read and placed on a side wall. j
Stayed 1 night in Jan 2025

4/10 Poor

Rosita

Travelled with partner
Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Tinaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay.
This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to Stay
Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Maria Concepción

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
EL PERSONAL EXCELENTE, PERO LA ALBERCA ESTA DESCUIDADA,LE HACE FALTA REMODELACION,Y EN LA FACHADA UNA BUENA PINTADA,PUEDE LLEGAR A SER UN EXCELENTE LUGAR
Stayed 4 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito ,facil de ubicar y aun lado hay un excelente restaurant
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben Dario

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, vista al mar
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Stayed 1 night in Feb 2025

8/10 Good

Nahielly Concepcion Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, linda vista de las habitaciones que dan al mar.
Stayed 1 night in Feb 2025

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables las señoritas y los jóvenes de recepción, también la encargada de la limpieza muy atenta… la pasas muy agusto
Stayed 3 nights in Jan 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Esperaba más
Muy buen trato, sin embargo el hotel se encuentra muy deteriorado nada que ver con las fotos.
Stayed 2 nights in Feb 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, todo muy cerca. Considerar renovar algo del mobiliario
Stayed 5 nights in Jan 2025

4/10 Poor

Cristina

Disliked: Cleanliness, property conditions & facilities, room comfort
Falta de mantenimiento y descuido de la gerencia
Tuvimos que pedir cambio de habitación porque el aire hacia mucho ruido, tronaba toda la noche y se congelaba, nos cambiaron de cuarto y lo mismo hacia ruido y goteaba, en términos generales habitaciones descuidadas oliendo a humedad la primera sin pata la cama, se nota que no hay mantenimiento las ventanas sucias, el personal dice que ha reportado a gerencia pero no les hacen caso. Se nota que el gerente no se para por el hotel lámparas unas con focos otras no muy malas condiciones
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfredo

Stayed 2 nights in Jan 2025

6/10 Okay

Lisa

Stayed 1 night in Jan 2025