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TRYP by Wyndham Chetumal

4.0 star property

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Free daily continental breakfast
Room, 2 Double Beds, Non Smoking | Individually decorated, laptop workspace, blackout curtains
Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, laptop workspace, blackout curtains
Indoor pool
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Carmen O. de Merino No. 166, Chetumal, QROO, 77000
  • Explanada de la Bandera
    ‪2 min walk‬
  • Fisherman's Fountain
    ‪2 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Individually decorated, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Individually decorated, laptop workspace, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

Fiesta Inn Chetumal Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1012)
The price is CHF 86
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Fiesta Inn Chetumal Hotel

About this property

TRYP by Wyndham Chetumal

Hotel in Chetumal with free breakfast and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
TRYP by Wyndham Chetumal offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. Each accommodation is individually decorated. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Chetumal hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at TRYP by Wyndham Chetumal. During your stay, you're just a quick walk from Explanada de la Bandera. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Ventolera
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Explanada de la Bandera and Fisherman's Fountain
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. An indoor pool, a vending machine, and multilingual staff are also featured at TRYP by Wyndham Chetumal. An airport shuttle (available on request) is available for a fee.

This 4-star Chetumal hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Ventolera – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks Ventolera – This coffee shop specialises in international cuisine and only serves brunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Starbucks Ventolera
  • Ventolera

Things to do

  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Pet fee: MXN 400 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
TRYP by Wyndham Chetumal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

TRYP by Wyndham Chetumal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 688 reviews
Rating 8 - Good. 234 out of 688 reviews
Rating 6 - Okay. 143 out of 688 reviews
Rating 4 - Poor. 43 out of 688 reviews
Rating 2 - Terrible. 33 out of 688 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Heidy

Stayed 1 night in Nov 2024

4/10 Poor

Agne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
all rooms in hotel has windows to the corridor
It was very surprising to realise that all rooms have windows to the corridor and it doesn't open. Shocking.
Stayed 1 night in Nov 2024

8/10 Good

Kendra

Business traveller, Travelled with family
Itchy and Scratchy
The room originally given to us was not ready so room service put us in the room next door. The there is a giant frosted window to the hallway and the light is always on so your room stays well lit at night too. The sheets on both beds had some reddish brown droplets dried on them. The sheets and towels were scratchy and it feels like there is a plastic cover on the mattress it self. It served it purpose putting us close to the ferry but we probably won’t be back to this hotel if we have to catch the ferry again.
Stayed 1 night in Nov 2024

8/10 Good

CarlaVanessa

Travelled with group
Liked: Amenities
The property was overall good. I would definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location near the boat shuttles to Belize
Stayed 1 night in Oct 2024

8/10 Good

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was an exit through the garage that takes you straight to the strip, on the strip you get to enjoy a lot of entertainment for the entire family. Many restaurants clubs and food trucks. However, even with all the entertainment the hotel is very quiet. I did not like that they closed the garage doors which we used to go for a walk and then when we returned we were not able to get in and had to go around.
Stayed 2 nights in Oct 2024

6/10 Okay

Marta, Port Jervis

Travelled with partner
Liked: Staff & service
It was ok.
Stayed 2 nights in Sep 2024

6/10 Okay

Marta, Port Jervis

Travelled with partner
Liked: Staff & service
Average. Not in sync with the price
Stayed 1 night in Sep 2024

10/10 Excellent

shaherah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. The hotel was clean. The breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Deepak

Stayed 2 nights in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Tamara

Business traveller
When I arrived at the hotel, they said that they didn't have wifi and could not check me in. There were several other people in the lobby also waiting for check in. The receptionist said that they had been waiting for 2 hours already and that there was no plan except to wait and hope that the wifi came back on so that they could check people in. There was no manager available. I called the number on my reservation and the number was not in service. I contacted Expedia and they also attempted to contact the hotel, with no success. I requested a refund so that I could go to another hotel for the night. The hotel said that I had to talk to Expedia about a refund. Expedia said that only the hotel could approve a refund. So in the end I paid for 2 hotels for the same night. Expedia tried to follow up the hotel, but they would not approve a refund. So I paid for a night in this hotel and they would not refund my money even though it was their fault that I could not check in to a room. Expedia offered my $25 in One Key Cash, which I appreciated. The rate that I paid for the hotel (including taxes) was $60, so not a refund, but a token towards the inconvenience.
Stayed 1 night in Aug 2024

6/10 Okay

mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom toilet not functioning. I had to move to another Hotel the same day. No refund granted.
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alexssandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Las sabanas de la cama muy delgadas ni me gustaron la ubicación de l hotel muy buena
Stayed 1 night in Aug 2024

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb location
Stayed 2 nights in Aug 2024

8/10 Good

Vijay

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is cool!
Stayed 1 night in Aug 2024

2/10 Terrible

Darwin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely not worth your charge and definitely don't deserve your rating. The soaps alone you offer is absolutely garbage. I couldn't even take a proper bath with those soaps they gibe you. It's literally a non lathering soap gelatinous garbage . Never again. The beds were absolutely horrible And stiff. Athletes at the Olympics slept better in their cardboard beds. 0 out of 10
Stayed 1 night in Jul 2024

10/10 Excellent

Salvador

Stayed 1 night in Jul 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. Unhygienic and smelly. I moved to fiesta inn
Stayed 1 night in Jun 2024

6/10 Okay

Alexandro

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cómodo, y sirve para usarlo de base para visitar otros lugares. No mucho que hacer en el hotel pero es de lo mejor para hospedarse en Chetumal.
Stayed 4 nights in Jun 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spotless, but the best part is the staff every single one on the front desk or restaurant was fantastic, I returned to their restaurant even after I had left the place. The girl at front desk in the morning shift was very helpful with anything I asked for. Very happy with the place, I will stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Moises

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has very misleedong pictires of the property. Current conditions are terrible and not to be called a good or excellent hotel. Worse than a motel. Very dirty, rooms super small with everything dated, things are broken, damaged doors, horrible condition mold walls and tiles. Absolutely a big mistake for that price!
Stayed 1 night in Jun 2024