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4.0 out of 5

"I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected th ... " More

By a verified traveller on Wed 17 Jul 2019

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Basic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Grand Hotel Excelsior, you're connected to the convention centre and just a quick walk from Val di Chiana. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy garden views while dining at ristorante
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna, bicycles to rent and mountain biking
  • 11 minutes by car from Church of St. Agnes and 11 minutes from Church of St. Augustine
  • Pets welcome for a fee

Grand Hotel Excelsior ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel Excelsior

Couples (1)
4 out of 5
I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.

Posted by on 17 Jul 2019

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Renovations + Closures

The property is closed during December, January, February and March.

Property Features

Grand Hotel Excelsior offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Grand Hotel Excelsior. Free self parking is available. This Art Deco Chianciano Terme hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1932
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Grand Hotel Excelsior offers 72 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. Digital televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Chianciano Terme hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily.

Ristorante – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hot springs nearby
  • Golfing nearby
  • Mountain biking on site
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Excelsior Chianciano Terme
  • Grand Hotel Excelsior Chianciano Terme
  • Excelsior Chianciano Terme
  • Grand Hotel Excelsior Hotel
  • Grand Hotel Excelsior Chianciano Terme
  • Grand Hotel Excelsior Hotel Chianciano Terme

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.