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Shangri-La Chiang Mai

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Chiang Mai

Private pool
Front of property – evening/night
Ballroom
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Spa
    Spa

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Khlong Mae Kha Canal Village
    10 min walk
  • Chiang Mai Night Bazaar
    11 min walk
  • Riverside
    14 min walk
  • Chiang Mai (CNX-Chiang Mai Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Horizon, Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Chiang Mai The Mae Ping, an IHG Hotel
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (109)
The price is CHF 237
for 1 night
includes taxes & fees
5 Dec - 6 Dec
InterContinental Chiang Mai The Mae Ping, an IHG Hotel

About this property

Shangri-La Chiang Mai

Luxury Chiang Mai hotel in Chang Khlan with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Chiang Mai. During your stay, you're just a quick walk from Art in Paradise. Enjoy features like free WiFi in public areas, free valet parking and a free shopping centre shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to body wraps, massages or facials at Chi Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge
  • Free shopping centre shuttle service
Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kad Kafe' – On-site restaurant.
China Kitchen – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 680 for adults and THB 340 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 680 for adults and from THB 340 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Shangri-La Chiang Mai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews" "
Rating 8 - Good. 255 out of 1003 reviews" "
Rating 6 - Okay. 65 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

JISONG

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
적당한 숙소 (soso)
노후되어있는 호텔이지만 객실내에 요청사항이 제대로 이행되지 않았고 꽤오랜기간 투숙했음에도 아이 어메니티, 슬리퍼, 가운과 같은 용품이 전혀 준비가 되지 않았다. 또한 룸서비스도 시간이 너무 짧아 시킬수 없었다.
Stayed 5 nights in Aug 2024

10/10 Excellent

DAGYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

KARCI, SINGAPORE

Travelled with family
early morning of check out day, part of the room ( including toilet) lights out of order ! technician solved the issue, understand that this problem occurs often !
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramyn

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay at
Stayed 2 nights in Aug 2024

10/10 Excellent

aryeh

Liked: Cleanliness, staff & service, amenities
Best Hotel i have ever been to!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Chia Hwei Celine, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable but looks a bit tired and old-fashioned as if from the 1990s. In need of a facelift.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth, Allentown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!! The staff tried to meet our every need. The pool and the gym were really fabulous and the room was very comfortable for two women traveling together. Twin beds were ever so slightly smaller that a full in the States. There was security that they asked us to walk through a few times which eas quick and easy. The hotel staff was GREAT! Shout out to Tor and James especially.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Great breakfast with great choices.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at the Shangri-la hotel. We upgraded our room which I highly recommend and had access to their lounge on the 11th Floor. We had delicious breakfast there, drinks, coffee, etc. Everyone was extremely kind. Service is off the charts amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Chee Kiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiang mai break
Stayed on the eighth floor overlooking the city, views excellent staff very friendly and efficient. Ideal location to walk into old town and very close to night market, Would recommend
Stayed 7 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beyond my expectations.
Stayed 7 nights in Jun 2024

2/10 Terrible

gitel

Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel located walking distance to great night markets & a short taxi/tuk tuk to the old town. Exceptional staff & amazing pool to cool down in after a hard days temple viewing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with an exceptional restaurant. the staff is the best.

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-la Chiang Mai Visit
On of your staff at the Concierge named Ink was very friendly and helpful and made our stay at Shangrila more peaceful and comfortable.
Stayed 3 nights in Jun 2024

8/10 Good

Jerry, Santa Clarita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, with nice rooms. Very large place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Victor, Grand Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and a good pool for little kids.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia Bouakhay, Pinole

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well located within Chiang Mai and a short taxi or Grab ride to the walled city center. The pool, pool service, and food options were excellent within the hotel. The food with both menu and buffet option were good quality and very enjoyable. The rooms were big and comfortable and the amenities were good. I would highly recommend this property.
Stayed 3 nights in May 2024

10/10 Excellent

BAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool is amazing.
Very well taken care of pool, great for family stay.
Stayed 8 nights in May 2024

10/10 Excellent

Kimberly, Garden Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe hotel
Stayed 3 nights in May 2024