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The Chiang Mai Old Town

5.0 star property
VIP Access

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Photo gallery for The Chiang Mai Old Town

Exterior
Outdoor banquet area
Extra beds
Outdoor pool
The Heritage House Suite with Balcony | Living area | 55-inch Smart TV with satellite channels, TV, MP3 dock

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym

Explore the area

Map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Wat Phra Singh
    ‪5 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai Night Bazaar
    ‪6 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for The Heritage House Suite with Balcony

The Heritage House Suite with Balcony | Minibar, in-room safe, desk, blackout curtains

The Heritage House Suite with Balcony

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite | Minibar, in-room safe, desk, blackout curtains

The Heritage House Junior Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed or Twin Bed)

  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Twin or King Room(48sqm)

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin or King Room(48sqm)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage House Junior Suite

Minibar, in-room safe, desk, blackout curtains

Heritage House Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe King Room(40sqm)

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room(40sqm)

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage House Suite With Balcony

Minibar, in-room safe, desk, blackout curtains

Heritage House Suite With Balcony

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Or King Room With Bathtub

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Or King Room With Bathtub

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Room With Bathtub

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room With Bathtub

  • Sleeps 2
  • 1 King Bed

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  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (166)
The price is CHF 174
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includes taxes & fees
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About this property

The Chiang Mai Old Town

Luxury hotel with full-service spa and 24-hour fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Chiang Mai Old Town offers 30 air-conditioned accommodations with MP3 docking stations and minibars. This accommodation is furnished with queen sofa beds. 55-inch Smart televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Chiang Mai Old Town. During your stay, you're just a quick walk from Wat Phra Singh. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at The Vorra Bistro, a bistro with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, aromatherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute walk from Wat Phra Singh and 7 minutes on foot from Chiang Mai University
  • Airport shuttle service available for a fee
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Vorra Bistro – Overlooking the garden, this bistro specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Vorra Bistro – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately THB 500 for adults and from THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)
  • Rollaway bed fee: THB 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Chiang Mai Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 224 reviews
Rating 8 - Good. 39 out of 224 reviews
Rating 6 - Okay. 11 out of 224 reviews
Rating 4 - Poor. 5 out of 224 reviews
Rating 2 - Terrible. 3 out of 224 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, food was delicious, location was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The hotel was very nice. We enjoyed the hotel restaurant (food was excellent) , hospitalities and all the amenities though the barking dogs and the rooster noises from surrounding areas can be disruptive at some nights.
Stayed 4 nights in Dec 2024

10/10 Excellent

Grover

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The service and room for both great I have no complaints
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the hotel. The room is spacious, the staff is friendly, and the location is great. The property is beautiful
Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Mixed experience. Wouldn’t return
We booked a premium room in the heritage building with a balcony. On arrival they put us in a room in the back corner on the bottom floor. This room had no windows and the “balcony” was a cement patio with no seating and no sunlight. When we complain initially, we were told that that was our only option. In no way did this room resemble what was depicted on the website. It took us complaining to Expedia and having them intervene until we were offered a refund for a first night and room on the top floor with windows and a view. I have to give them credit For making up for it and crediting us for the one night however we only got it after we complain. The food here is marginal at best although they try to offer for five star service. The preparation of the food left much to be desired, but the presentation was excellent. All in all there are better places to stay for the money.
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time in Thailand so I’ve stayed in my fair share of hotels across the country, and this was by far and away the best place I’ve ever stayed. The staff is warm and accommodating. They were able to help us book all the things we wanted to do easily, and always greeted us with a friendly smile. The rooms are spacious, clean, and comfortable. I highly recommend having a soak in the bathtub! The breakfast is delicious, and the lunch and dinner is not bad either if you dont feel like leaving. There are tons of extra amenities like happy hour and the pool that we did not take advantage of but looked incredible. This is a great hotel in the heart of old town. Would absolutely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with attentive staff that will go out of their way to assist you. The rooms are very comfortable, stylishish and clean. The staff was very helpful in arranging for a number of things for me, including hiring a private driner for some individual tours I wanted to do. I am traveling solo and appreciate that I felt safe and seen, which isn't always the case as a female traveler. Definitely get a Thai massage while you're here at the spa. I highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! A smaller but great total in the old town part of Chiang Mai. The staff was great too, always looking to help, guide or make your visit better. The Spa staff was excellent, courteous, kind and great at the art of a massage. We hope to make it back and stay again, until then we would highly recommend to all!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
great boutique hotel for a perfect Chiang Mai experience
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent and very comfortable. Within walking distance of all to see in Old Town Chiang Mai and staff are super helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benazir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice hotel and very clean the staff was extremely friendly. The room and all amenity were nice as. Pretty aesthetics.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time in Chiangmai the most! By far, our favorite hotel in Thailand! We will definitely come back! Love how close everything is to our hotel. Walking distance to everything!
Stayed 4 nights in Oct 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hated the Old City. Dirty
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Chiang Mai and this hotel. Would certainly stay again and recommend to family and friends. Very nice quiet room Quiet side street location but strolling minutes from temples, the wall and cafes. 15 minutes drive from Hotel to Airport I booked a pick up from the hotel @ 400 Baht. You may able to do the trip by taxi a little cheaper
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Beatriz

Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about this beautiful hotel and the staff who work there! We stayed, ate, drank, swam, spa’d, laundered and walked to great local markets, Wats and restaurants! Everything and everyone exceeded our expectations!
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Lees Summit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! The room was perfect, the staff was excellent and the restaurant is really great too!
Stayed 2 nights in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay here, friendly staff, nice breakfasts,good location. My wife had a fabulous massage in the spa. The pool area needs an upgrade
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and very spacious, and the attached bar & restaurant were very good too with delicious breakfast & Dinner options. The only small downside to the room was the number of tiny blue lights all over the place that light up when the lights are off
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff and great food. We will come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very relaxing. The room was beautiful. The staff were very friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, Lees Summit

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big and comfortable and the staff is very polite!
Stayed 2 nights in Aug 2024