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The Palm Garden Hotel

3.0 star property

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Photo gallery for The Palm Garden Hotel

Front of property – evening/night
Suite | Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast meal
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
375/1Pho Khun Road Soi 8, Chiang Rai, Chiang Rai, 57000
  • King Meng Rai the Great Monument
    ‪2 min drive‬
  • 75th Anniversary Flag and Lamp Park
    ‪4 min drive‬
  • Wat Klang Wiang
    ‪4 min drive‬
  • Chiang Rai (CEI-Chiang Rai Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Suite

  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About this property

The Palm Garden Hotel

Victorian hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
The Palm Garden Hotel offers 33 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Palm Garden Hotel, you'll be within walking distance of King Meng Rai the Great Monument. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Wired Internet for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes scooters/mopeds to rent and bicycles to rent
  • Just a 3-minute drive from Chiang Rai Clock Tower and a few minutes from Chiang Rai Night Bazaar
  • Shopping centre and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered. Public spaces have free WiFi. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. An area shuttle within 1 km and a shopping centre shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly The Palm Garden Hotel. Self parking is free.

Smoking is allowed in designated areas at this Victorian Chiang Rai hotel.

The hotel hosts a free manager's reception on selected days.
The Palm Garden Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 1 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 200
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palm Garden Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: THB 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Garden Chiang Rai
Palm Garden Hotel Chiang Rai
The Palm Garden Hotel Hotel
The Palm Garden Hotel Chiang Rai
The Palm Garden Hotel Hotel Chiang Rai

The Palm Garden Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 57 reviews
Rating 8 - Good. 24 out of 57 reviews
Rating 6 - Okay. 14 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The towel smellls. Leaking faucet . Room cleanup poor. WiFi only worked for two nights. Price is too high for the condition of the hotel
Stayed 3 nights in Dec 2018

2/10 Terrible

Carolyn

Disliked: Room comfort
Unless you are a heavy sleeper, pass on this hotel
This was one of the noisiest hotels I've ever stayed in. I made the mistake of paying in advance, and really regretted it because I felt forced to book another hotel the 2nd night, even though I'd paid for this place. The walls are very thin and the hallways are echo every voice loudly. My room was right on the stairwell and I could hear people walking up and down the stairs and talking loudly until late at night. I asked for a change of room to get away from the stairs but the hotel employee refused to move my room. To make matters worse, the hotel employees did not enforce any kind of quiet hours policy, guests were allowed to bang on each other's doors and talk loudly in the hall until quite late. To make everything worse, the hotel seems to be near a shooting range, as I was woken up around 8 am by the sounds of guns going off. I usually don't leave negative comments but this place was terrible.
Stayed 2 nights in Jan 2018

4/10 Poor

Brian, New Zealand

Disliked: Cleanliness, property conditions & facilities
Was too far out of city
The staff were friendly enough but found it difficult to understand our English. Probably our fault for not doing enough research on the vacinity of hotel. Breakfast pretty mediocre
Stayed 2 nights in Dec 2017

6/10 Okay

Adam, Melbourne, Australia

Liked: Staff & service
There is a reason why it is only $25 per night
This used to be a really nice hotel. Now it is a bit tired and in need of a touch up. For $25 per night it is probably good value. However the wifi was a little unreliable. No breakfast. No daily housekeeping / fresh towels (although I would assume they would have provided if we had asked.) It is clean enough. The air con works. The bed was typical Thai (firmer than I prefer). But I can live with that. Would I recommend? Yes I would because it's cheap, I have stated in worse and we only slept in the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad place
Good place but bit far from town if want to go night Biszarae shopping etc

6/10 Okay

Suwit, Bangkok Thailand

Liked: Room comfort
10 mins. drive to town. A reception was nice.
It's a comfort hotel between a Town and Airport, If you have a private trip and rent a self drive rent car,you'll get to any destination easily.

6/10 Okay

pomaoon, bkk

Liked: Cleanliness, staff & service
Close to the airport, easy to go everywhere
Difficult to find the entrance because it locates in the tiny street but the sign is easily to see

10/10 Excellent

|John & Ka Tae, Nong Khai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Easy
The Hotel was near to the airport ,the rooms were very clean , everything you need in a hotel and the staff very friendly,Breakfast was good....We had the Thai Breakfst and very reasonably priced.

8/10 Good

Verified traveller

Liked: Cleanliness
Small hotel surrounded by rice paddies.
Need tuk tuk to get to town. This is a small hotel frequented by Thai people who overnight there on their way somewhere else.

10/10 Excellent

David, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
Great budget hotel, relatively new nice and clean and friendly helpful staff. Only criticism was that it is described as close to all Chiang Rai's attractions when actually it is a good mile away from these and a Taxi needed to travel into town and although this is easily arranged for 90 baht by hotel reception it's not the impression given by the description on the website. All in all though a great stay ensured by great staff.

8/10 Good

Don 1, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town
The only problem is that it is too far from the city centre. It costs 100 baht each way to the city. Also, there is no pool. Otherwise very good

6/10 Okay

soebhag

Disliked: Cleanliness, property conditions & facilities, room comfort
not worth it
old hotel, bad rom, bad location, bad bad bad

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The location is a bit out of town area (within small factory area) where taxi has to be called in order for guests to go elsewhere. No lift - better ask for ground room. What are lacking are made up by the good hotel services and nice buffet breaksfast.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, questionable security
Nice comfortable bungalows in a pleasant garden setting with a fantastically attentive staff. We were a bit concerned about the security of the room, as the sliding doors locked together, but they could be slid to one side to allow entry by a small person. We were assured it was not a problem. At least there was a safe in the room.

10/10 Excellent

Kevin, Caloundra QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT VALUE
From arrival to departure, we were treated as special people. The resturant was well appointed and the food was equal to any restaurant in Chiang Rai.

10/10 Excellent

LarryL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
The Palm Garden is a basic hotel at reasonable rates. The room was good sized and it had a king sized bed. The bed was hard, but surprisingly comfortable to sleep on. The manager is American and his Thai wife is fluent in English. Other staff have limited English skills, but they will go out of their way to be helpful. Everyone is friendly. The restaurant food was better then the food in town and reasonably priced. The hotel is away from the center of town in a quiet neighborhood, which was a treat compared to other hotels. A one way ride to town costs 80 Baht, about $2.66 US. I would stay here again and recommend this hotel to othes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Simple, spotlessly clean, friendly and comfortable are the words to describe the Palm Garden. I imagine the few palm trees planted in the front entrance/car park are responsible for the name of this hotel but there is no garden to speak of. But it was the quietest accommodation I could find in my research and I'm rather glad that it is a 10min tuk-tuk ride from the town centre as it is far too hectic and noisy there for my liking. The tuk-tuk journey is fun anyway and costs only 80 baht. Free Wifi is available in the hotel lobby and I had reception in our ground floor room. The only disadvantage to the ground floor is that noisy guests arriving can wake you up as the place is tiled from wall to wall making the acoustics very loud. Our room had a TV, mini-fridge with water, wardrobe etc. It is true that the showers have those little heaters which means the water is never actually hot, but warm enough in these temperatures. We were able to borrow a hairdryer from reception. The air-conditioning in our room was too cold to be kept on at night, but then again in December the evenings are cool so wasn't necessary. In the building opposite is a little restaurant that belongs to the hotel. Breakfast is a simple but sufficient buffet. We had nice Thai food for dinner here but some western food is also.

8/10 Good

JJ

Liked: Cleanliness, staff & service, room comfort
Definitely a good Stay
It was a great location as it is within a 5-10 minute drive from the center of town. I am not just saying this, but the food at the hotel restaurant was probably the best Thai food we had in our entire 2 week stay throughout Thailand!!! Their tours were a bit expensive in comparison to what we were able to get. Since Chiang Rai is a bit smaller you can be like us and rent a tuc tuc or taxi for the day that takes you everywhere you want to go. It's not the cheapest option, but we definitely saved a lot of baht instead of booking with the hotel. You can actually ask the guy who does the hotel tours to tell you how to get to everything and he is absolutely helpful. He even drew us a map for us to know what points of interest to look for when going different places. The room itself wasn't anything special and they only have a small curtain covering the shower area, but it's a good deal for the price. I would definitely recommend this hotel to anyone going to Chiang Rai.

10/10 Excellent

Charles K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel But a Little Far From Centre
The hotel is on the eastern edge of town and is about a 20 minute walk to the centre of Chiang Rai. If you don't mind walking or catching a ride into town, this is an excellent hotel. The staff were very nice, the room was clean and well kept. I was the only person staying there (low season) and they still made a full buffet breakfast. It was very quiet at night. I'd stay here again, no questions.

10/10 Excellent

Chris, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain
It's like a four-star hotel with two-star prices. The front desk people will get you whatever you need by calling their connections within the city and not charging you a dime extra; they just do it as a service for you. The actual hotel is very basic but the rooms are good size and clean. The husband and wife managers are absolutely charming. I thoroughly enjoyed my stay.

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Tree...where nothing is too much trouble
From the welcome from to the staff, all fluent in English,to the hire of the motorbike,to the food to the location and price.Yeah,its worth it.Thanks guys

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel, a little out of the way
Overall the hotel was clean, simple, and had a decent breakfast buffet. The staff was helpful and friendly. My only complaints were: 1) They use those in-shower water heaters that are all over Southeast Asia - these only yield lukewarm water leaving me quite unsatisfied with my showers; 2) the location wasn't walking distance to the night market - which is pretty much the main attraction of town. However, I must caveat my complaints by saying that most of the hotels I stayed at in Cambodia & Laos used these in-shower heaters, and the location is super close to the airport (15 minutes), and a short 20 baht tuk tuk ride to the night market.

10/10 Excellent

Val - Retired, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
We were very happy with this 3 star hotel which was far above our expectations. The staff could not have been more helpful and the owner Tim was very helpful in planning transport and suitable trips for our needs. The hotel was very well cared for and although a short tuk tuk drive from the City was handy to all tour locations. We were treated like family and the tariff was really good. Several nights we ate in the restaurant which provided excellent, well priced food. More people should hear about this hotel.

8/10 Good

Pam, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
This hotel had the best customer service team I have ever experienced. They couldn't do enough for us. The rooms are clean if a little old but still comfortable. The breakfast was very nice with a mixture of Thai and Western cuisine. 85 baht for a tuktuk into Chiang Rail. Would definitely stay there again. Good value for money.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort