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Hotel New Otani Makuhari

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Interior
View from property
Exterior
Premium bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Hot tub
  • Room service

Explore the area

Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021
  • Mitsui Outlet Park Makuhari
    1 min walk
  • Makuharikaihin Prefectural Park
    7 min walk
  • Makuhari Messe
    14 min walk
  • Tokyo (NRT-Narita Intl.)
    33 min drive

Room options

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Double Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Non Smoking

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Moderate Double Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Smoking

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Standard Twin Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

Premium bedding, down duvets, in-room safe, desk

Standard Room, Non Smoking (Bed Type Not Guaranteed)

  • 26 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Twin Room, Non Smoking

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Superior Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Triple Non Smoking

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Moderate Triple Non Smoking

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • Sleeps 4
  • 4 Large Single Beds

View all photos for Moderate Twin Room, Smoking

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Moderate Twin Room, Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

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Superior Double Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Corner

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Superior Twin Room, Non Smoking, Corner

  • 51 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Corner

Premium bedding, down duvets, in-room safe, desk

Superior Double Room, Non Smoking, Corner

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking, Corner

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Superior Triple Room, Non Smoking, Corner

  • 51 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

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Balcony Suite Twin, Non-Smoking, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View | Premium bedding, down duvets, in-room safe, desk

Balcony Suite Double, Non Smoking, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Moderate Twin Room, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Ocean Suite Twin

Living area | LED TV

Ocean Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite Twin

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Bay Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room-Smoking

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Superior Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Non-Smoking

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Moderate Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Moderate Twin Room-Smoking

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Moderate Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Smoking

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Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Quadruple Room Non-smoking

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Superior Corner Quadruple Room Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Beds

View all photos for Standard Twin or Double Room Smoking

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Standard Twin or Double Room Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Balcony Suite Twin

Interior

Balcony Suite Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room-Smoking

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Standard Triple Room-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Connecting Room-Non-Smoking

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Connecting Room-Non-Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room-Non-Smoking

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Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room -Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room -Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room-Smoking

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Standard Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Double Room

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Superior Corner Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room-Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Corner Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double-Smoking

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Junior Suite Double-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Triple Room-Smoking

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Superior Corner Triple Room-Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Junior Suite Double-Non Smoking

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Junior Suite Double-Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Smoking

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Moderate Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Moderate Double Room

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Moderate Double Room

  • Sleeps 2
  • 1 King Bed

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds

View all photos for Moderate Twin Room-Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Moderate Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room-Non-Smoking

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Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Junior Suite Twin-Non Smoking

  • Sleeps 3
  • 2 Double Beds

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Aerial view

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About this property

Hotel New Otani Makuhari

Boardwalk/promenade Chiba hotel in Makuhari with 5 restaurants
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site.
Hotel New Otani Makuhari offers 418 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Chiba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court, an indoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, クラブ＆クラブ. Services include facials and body treatments. The spa is open selected days.
Our customers tell us that they enjoy the overall property condition at Hotel New Otani Makuhari. During your stay, you're just a quick walk from Mitsui Outlet Park Makuhari. Features include free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Fusion cuisine at SATSUKI, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials or body treatments at クラブ＆クラブ
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Mitsui Outlet Park Makuhari and 7 minutes on foot from Makuharikaihin Prefectural Park
  • Free theme park shuttle service
Hotel New Otani Makuhari offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

An outdoor pool, an indoor pool, and a health club are also featured at the business-friendly Hotel New Otani Makuhari. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
SATSUKI – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Taikan En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Senbazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Isshin – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Keyaki – Overlooking the ocean, this steakhouse specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 939 reviews" "
Rating 8 - Good. 298 out of 939 reviews" "
Rating 6 - Okay. 71 out of 939 reviews" "
Rating 4 - Poor. 20 out of 939 reviews" "
Rating 2 - Terrible. 8 out of 939 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 6 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an upscale hotel with great service and staff. My room was spacious and well accommodated, but very old. I kind of liked the old design, felt like a time capsule, but the bathroom is in desperate need of renovation. It was clean but many spots with dust, so could have been better. The air conditioning worked very poorly and the view outside my room to the parking lot was far from ideal. I would recommend this place anyway and would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Supaleela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave excellent service.
Stayed 2 nights in May 2024

8/10 Good

Walid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym but only opens at 9:30am!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Rachael, Apex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value close to narita easy access to metro to get into tokyo
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall. Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old.
Stayed 3 nights in Jan 2024

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Piyada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a first time traveler to Japan and Hotel New Otani was my first proper hotel that I have stayed longer than 24 hours besides The Royal Park at Haneda Airport which I had stayed only 6 hours after my flight from Bangkok….. I am impressed with the service, the attentiveness, caring, professionalism of the staffs and cleanliness of the hotel is top notch 🙏 I am definitely coming back next year! どうもありがとうございます
Stayed 2 nights in Dec 2023

10/10 Excellent

Luciano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Best in class.
Stayed 3 nights in Nov 2023

10/10 Excellent

IL HO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location to acces Makuhari Messe .
Stayed 1 night in Sep 2023

10/10 Excellent

Brandon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was amazing
Stayed 2 nights in Aug 2023

8/10 Good

Fong Yee

Liked: Cleanliness, staff & service, property conditions & facilities
We love the indoor tennis court and nearby seaside. It happened that morning has a favourable weather with breeze & no summer heat where I enjoyed a jog from the hotel to the seaside.
Stayed 2 nights in Jul 2023

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
A classic hotel with amazing staffs. Rooms are quit and clean. Foods are fresh and delicious.
Stayed 1 night in Jun 2023

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym hours are inconvenient
Overall, the hotel is a decent, if non-descript, option in Makuhari for attending/working an expo at the Makuhari Messe. The restaurants were good. However, the hours of the physical fitness facility, 12-8 pm and closed on Monday, are terribly inconvenient. If working the expo, and then going to dinner with co-workers (which happened almost every night of my stay), it is impossible to use the gym. The hotel needs to expand the gym hours to be at least 6am - 10pm every day.
Stayed 4 nights in Mar 2023

10/10 Excellent

Philip

Stayed 1 night in Feb 2023

10/10 Excellent

Tatsufumi, Missouri City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

8/10 Good

Paul

Stayed 1 night in Aug 2022