The Emily Hotel

4.0 star property
VIP Access

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Photo gallery for The Emily Hotel

City view from property
City view from property
Superior Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished
Fireplace
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
311 North Morgan Street, Chicago, IL, 60607
  • United Center
    ‪3 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Willis Tower
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed (Accessible Deluxe King)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (Executive King)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Deluxe King)

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Emily Hotel

Hotel with a 24-hour fitness centre, near Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
The Emily Hotel offers 159 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Emily Hotel. During your stay, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute drive from United Center and a few minutes from Chicago Riverwalk
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Emily Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 1:00 PM.
Selva – On-site rooftop bar.
Fora – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 774 out of 1088 reviews
Rating 8 - Good. 177 out of 1088 reviews
Rating 6 - Okay. 80 out of 1088 reviews
Rating 4 - Poor. 26 out of 1088 reviews
Rating 2 - Terrible. 31 out of 1088 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristine

Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chiara

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Van at the front desk was very helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

10/10 Excellent

Tori

Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and nice. Room was perfect and we loved the snacks and options in our room mini bar. Selva, the rooftop bar, was also very fun and a must visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsey

Stayed 1 night in Feb 2025

10/10 Excellent

Aubrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location with many restaurants in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Stayed 1 night in Feb 2025

6/10 Okay

Brian

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location. Customer service needs a lot of work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

8/10 Good

Steven, Billings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gisselle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really beautiful and peaceful
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice job lace, nice area
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were unique. very nice restaurant and food was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 1 night in Feb 2025

6/10 Okay

Olivia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pros: Nothing beats the area you're in. Fulton Market/West Loop is simply one of the best areas to stay in! Lots of dining, shopping, and great bars. The hotel itself is upscale as you walk in the lobby. Nice decor, modern lighting, etc. The bar Selva on the rooftop was great too! Pricey but worth it in my opinion. Great drinks and even a live DJ. Cons: We were.... deceived. Although the exterior was upscale, the room was NOT. We did stay in a standard room, but upon walking in, we were immediately hit with an odor. The room was extremely humid so I assume the smell came from that? The sheets also had a funky smell and the interior overall was underwhelming. The lighting was horrible and I could barely see myself putting on makeup. Overall Rating: 3/5 - probably wouldn't stay here again unless we paid for a premium room?
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025