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Best Western Grant Park Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Grant Park Hotel

Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Room, 1 Queen Bed | View from room
Business centre
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Columbia College Chicago
    ‪7 min walk‬
  • Field Museum of Natural History
    ‪11 min walk‬
  • Shedd Aquarium
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Oversized Room;with Sofabed)

Room, 2 Double Beds (Oversized Room;with Sofabed) | In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Oversized Room;with Sofabed)

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | View from room

Room, 1 Queen Bed

  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior detail

Congress Plaza Hotel

Free WiFi
Restaurant
Air conditioning
Gym
3.9 out of 5, Good, (8465)
The price is CHF 114
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Congress Plaza Hotel

About this property

Best Western Grant Park Hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
A restaurant, valet parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Grant Park Hotel. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the theme restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 15-minute walk of Columbia College Chicago and Field Museum of Natural History
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Best Western Grant Park Hotel. Parking is available for a fee.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mei's – On-site theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 52 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 22 for children
  • A restaurant

Restaurants on site

  • Mei's

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 22 for children
  • Valet parking fee: USD 52.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Best Western Grant Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1121 out of 2519 reviews" "
Rating 8 - Good. 715 out of 2519 reviews" "
Rating 6 - Okay. 401 out of 2519 reviews" "
Rating 4 - Poor. 165 out of 2519 reviews" "
Rating 2 - Terrible. 117 out of 2519 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tredrick

Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Staff were very welcoming and very friendly . The valet parking is a bit pricey but worth it. Beds comfy and clean crisp sheets comfy pillows. It’s an older building but please try the Paris Baquette it’s the best !! Great restaurants museums etc Grant Park across the street walk to the Silver Bean . Went to a concert and had a fab weekend .
Stayed 2 nights in Oct 2024

8/10 Good

Shellae

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff weren't very friendly. The room was nice enough for the price, except for the fact that the shower kept leaking out onto the bathroom floor because there was no basin around the bottom of it. Speaking of the bathroom; the toilet paper was like sandpaper. It felt soft enough in my hands, but it literally drew blood when I actually used it. Very distressing, to say the least. The location is quite good. There are plenty of great places to go out and eat or get take away. It also, of course, sits right next to Grant Park for easy access. If nothing I mentioned is a deal breaker, I think it's worth staying here. But definitely bring your own toilet paper.
Stayed 6 nights in Oct 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 4 nights in Oct 2024

6/10 Okay

Bill

Stayed 2 nights in Oct 2024

8/10 Good

Jackie

Travelled with partner
Liked: Staff & service
It was an ok property. The staff was great, very nice and welcoming. They gave us a voucher for breakfast to a restaurant that was near the building. We did not eat breakfast there but I thought that was a nice gesture. You can tell that the property is run down and needs some maintenance. Our room specifically wasn’t bad for a one night stay but the carpet at the entrance was soaked of water (not sure where that came from since it was like that when we entered the room.) the TV didn’t work but they sent maintenance up very quick to fix it for us. The bed and pillows were ok, nothing special. It was a convenient location which is why I rated it 4 stars instead of 3. It was walkable, and close to main tourist attractions (art gallery, Chicago bean, etc.). It’s about a 25 minute drive to midway airport with moderate traffic so that was a plus for us. I probably wouldn’t stay again unless it was for a quick one night stay.
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was fine, but it contained no dining options. They ran out of coffee on a Saturday morning. The room was clean but the heating/cooling system was old and very difficult to regulate. It was either too cold or too hot.
Stayed 4 nights in Oct 2024

8/10 Good

Cristiane, SCARSDALE

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Shaopeng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Candice

Stayed 3 nights in Oct 2024

8/10 Good

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to transit and walkable to places. It’s quiet and the employees are friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Staff & service, property conditions & facilities
Great!!!
Stayed 2 nights in Oct 2024

8/10 Good

Cigdem

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

yashwanth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location, walkable to several places. Restroom, carpet etc. weren't very clean. Restroom didn't seem to have a ventilator.
Stayed 1 night in Sep 2024

10/10 Excellent

Alissa

Stayed 1 night in Sep 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel in a good location. Only negative was that windows allowed a lot of street noise into the room.
Stayed 4 nights in Oct 2024

2/10 Terrible

Danielle

Stayed 1 night in Oct 2024

6/10 Okay

JOHANNE

Travelled with group
Liked: Staff & service
Run down, gaps around doors, dusty carpets, single glazing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, very walkable. Property in need of remodel, everything clean but worn.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, quiet and well equipped. The room is a little worn (wall coverings and painted trim need freshening) but clean and presentable. Needs a more modern TV too. Bed very comfy and I slept well. I’d stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Pablo, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and we loved the service there.
Stayed 4 nights in Oct 2024