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Best Western River North Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western River North Hotel

Rooftop terrace
Exterior
Indoor pool
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • State Street
    4 min walk
  • Michigan Avenue
    8 min walk
  • Merchandise Mart
    9 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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Front of property

River Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3556)
The price is CHF 194
for 1 night
includes taxes & fees
6 Dec - 7 Dec
River Hotel

About this property

Best Western River North Hotel

Hotel with a fitness centre, a quick walk to Michigan Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site.
Best Western River North Hotel offers 150 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and a car charging station
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 8 minutes by foot from Michigan Avenue and a 1-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Pizzeria Ora – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 49 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 March to 26 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self-parking fee: USD 49 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1016 reviews" "
Rating 8 - Good. 266 out of 1016 reviews" "
Rating 6 - Okay. 157 out of 1016 reviews" "
Rating 4 - Poor. 83 out of 1016 reviews" "
Rating 2 - Terrible. 78 out of 1016 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
We had a nice stay at BW River North. The concierge was friendly and helpful. Our room was clean and comfortable. The coffee maker came in handy with no breakfast available. Being able to park on the grounds was convenient and the Magnificent Mile was an easy walk. We ordered room service one evening which was great. The kids loved the pool and we enjoyed the rooftop patio. The internet was a bit sketchy but everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Ennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

MERCY

Travelled with family
The room not properly clean
Stayed 1 night in Aug 2024

2/10 Terrible

Naga Anjaneya C S Reddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very bad
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexander

Really easy parking!
Stayed 2 nights in Jul 2024

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed in a suite on the fifth floor and elevator was broken, can’t believe that there was only one elevator in that area. Extremely unsatisfactory considering how much it cost
Stayed 1 night in Aug 2024

4/10 Poor

Simon

Business traveller
Disliked: Amenities, property conditions & facilities
Noisy air conditioner and ducts, no wifi connection, slow draining tub, dingy rooms.
Stayed 2 nights in Aug 2024

2/10 Terrible

su keun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell, very old, very tiny, not enough elevator, iced machine was not working.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
on expedia it said had frig and micro. I didnt notice they werent in the room when we got in the room because we went to eat right away, but when I brought food back I noticed no frig or micro. No one answered phone when I called about and had to leave for an event. Got back late so complained about it at desk the next morning. They said they were available upon request. This fact was not stated anywhere. So if you stay here know that you have to ask for the frig and micro for your room that comes with frig and micro.
Stayed 1 night in Jul 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel location is great. Ice machines did not work, and wifi was horrible. TV always cut in and out. But the rooms were clean
Stayed 3 nights in Jul 2024

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The main reason I booked this hotel was for the pool, and it was out of order the entire time we stayed there.
Stayed 3 nights in Jul 2024

2/10 Terrible

Ciera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked for fresh sheets and comforter since we entered the room and the sets were dirty initially. We left the room to give them time to make changes to the comforter said and sheets however, they just remade the bed with the same sheets and comforter set. We left early due to this issue and was not compensated for this stay and reimbursed at least for one night due to the fact of leaving because of sheets and comforters
Stayed 2 nights in Jul 2024

10/10 Excellent

Evangelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept so good!
First time at this hotel. Our drive was easy from 2 hours away. Check in was quick but busy and a full lobby. Our room was nice and comfortable beds. I didn’t understand the paying for parking since I was just told to park if we were checking in. I did go online and paid the 50.00 hours later after talking to front desk. You can park there for 24 hours and we left there on foot to explore the Windy City. The person in the parking lot was helpful and very nice. I’ll be staying there again.
Stayed 1 night in Jul 2024

6/10 Okay

Ruth

Travelled with family
Stayed 2 nights in Jul 2024

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Courtney

Travelled with family
Liked: Staff & service
Eh , deff cheap. Would pick last resort
Ine thing i noticed it was not like the pictures. If you wsnt a nice one pay for one. I went cheap and got judt that. The workers are the only reason im giving it a 3 star. No fridge norhing.
Stayed 2 nights in Jul 2024

4/10 Poor

rosa sylvia

$too much to pay for parking, since when we pay parking in hotels and why. No continental breakfast, only coffee n juice. Trash on 1st floor, elevators not working.
Stayed 2 nights in Jul 2024

2/10 Terrible

Paul

Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with partner
Disliked: Amenities
Staff is absolutely the best thing about this property.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sam

Noisey and toilet clogged. Highway robbery at these prices.
Stayed 1 night in Jul 2024

2/10 Terrible

Warrys

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever
Stayed 2 nights in Jul 2024

4/10 Poor

Emmanuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the staff is rude but the property is good
Stayed 3 nights in Jul 2024

4/10 Poor

Run

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

christopher p

Stayed 1 night in Jul 2024