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citizenM Chicago Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | View from room
Property entrance
View from property
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Chicago Theatre
    ‪4 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from room

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The price is CHF 181
for 1 room
includes taxes & fees
7 Feb - 8 Feb
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About this property

citizenM Chicago Downtown

Hotel with a fitness centre, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The sightseeing around citizenM Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Michigan Avenue and Chicago Riverwalk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness centre, coffee/tea in common area, and express check-in.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - open 24/7 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1922 out of 2592 reviews" "
Rating 8 - Good. 437 out of 2592 reviews" "
Rating 6 - Okay. 122 out of 2592 reviews" "
Rating 4 - Poor. 54 out of 2592 reviews" "
Rating 2 - Terrible. 57 out of 2592 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna Yang

Stayed 3 nights in Oct 2024

10/10 Excellent

Hyunjune

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

isabelle

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but..
Very small room if you are used to a normal size room. Very clean, very modern. Only one side of bed was enterable. Had to climb over my wife to use the bathroom in the middle of the night. Bed was super big and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the CitizenM. Room was small but just enough space for us 2. Would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Steve

Stayed 2 nights in Oct 2024

10/10 Excellent

Biswajit

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool decor
Stayed 3 nights in Oct 2024

10/10 Excellent

Chasity, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love. Great vibe, good room, great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward, Elk Grove

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lala was amazing! Making sure she did her best to accommodate our early arrival.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Our stay was excellent, perfectly located, extremely friendly staff, comfortable bed, amazing breakfast buffet - best I've had in my years of traveling (and included unlimited cappuccino)
Stayed 3 nights in Oct 2024

10/10 Excellent

Karii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mackenzie Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó la experiencia y queremos volver. El hotel está muy accesible, a solo pasos del Riverwalk. El desayuno estuvo rico y el lobby es muy acogedor. La habitación es pequeña, pero con todas las comodidades (nevera, baños, almacenamiento, tv, control de cortinas, escritorio…). Lo recomendamos para parejas que no tenga. problemas de movilidad porque a la cama solo se entra por un solo lado.
Stayed 1 night in Oct 2024

6/10 Okay

Luis

Business traveller
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachael

Stayed 2 nights in Oct 2024

6/10 Okay

Zakiyyah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is conveniently located downtown and working close walking proximity of many major attractions/shopping. When we first checked in, the room was cozy but way too small, we asked if we could be upgraded and the staff was great. We were placed in a bigger room that, albeit, had more space but the space utilized was a big awkward. It seems we were in an accessible room, which is fine, however my major strifes with this place is it wants to be so quirky and unique that certain amenities take a hit. The sink was so so so small, I had to put a towel under the countertop because every time I washed my face water would leak everywhere. There was no counter space. There were only 2 plugs in the entire room; in the bathroom and one near the TV stand. None near the bed, so if you needed to set an alarm your phone would be all the way by the TV. Again the space we got was bigger but the storage area was even smaller than the smaller room we initially checked into. The rooms are programmable with an iPad which was pretty nice. All in all this is a good hotel if you’re coming on a quick trip and all your stuff fits in a hand luggage, I wouldn’t recommend it if you’re a 2 luggage 2 hand luggage couple/family.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tymashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is perfect
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashayla

Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Minsoo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024