See all properties

Best Western Chicago - Downers Grove

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪3 min drive‬
  • Advocate Good Samaritan Hospital
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1967)
The price is CHF 90
for 1 room
includes taxes & fees
2 Mar - 3 Mar
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Chicago - Downers Grove. During your stay, you'll be within walking distance of Yorktown Shopping Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Yorktown Shopping Center and a few minutes from Advocate Good Samaritan Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 845 out of 1497 reviews
Rating 8 - Good. 387 out of 1497 reviews
Rating 6 - Okay. 132 out of 1497 reviews
Rating 4 - Poor. 64 out of 1497 reviews
Rating 2 - Terrible. 69 out of 1497 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple overnight trip very nice
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good nothing super great but good price for nice room
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Amenities
God attention in front desk
Stayed 3 nights in Nov 2024

10/10 Excellent

brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Meridth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Bed
The bed was super comfy. And overall the service was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Delia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, clean and customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Anil

Stayed 3 nights in Nov 2024

10/10 Excellent

Raul

Good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Stayed 2 nights in Nov 2024

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 4 nights in Sep 2024

4/10 Poor

Jessica

Stayed 2 nights in Nov 2024

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the Best Westerns of all time.
Stayed 1 night in Oct 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great bargain.
Stayed 1 night in Nov 2024

10/10 Excellent

Pradeep, Plymouth

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
I appreciate the Staff. They were excellent and attentive Mrs TYmory (uncertain of spelling) I appreciate you specifically for your hospitality and consideration. What a GREAT service you provide. Thank you again. I have no complaints but one. I and my family saw a roach by our bags. My husband killed it and said not to complain. Just a soft suggestion please fumigate, clean or find a way for the roaches to not to be there. My daughter was really scared. She has never seen one before.
Stayed 4 nights in Oct 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Chasity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property for the age was clean and the beds were comfortable. The only issues I had was our room definitely had a smell. I did find an Airwick plug in behind the night stand and they also had an air freshener in the heater vent. So, they are trying to make the room smell better. I told them at check out, that I had no issues with the room itself except for the smell. The gentleman said, "yeah, I know. Sorry about that." Also I needed to do laundry while I was there. Just be aware, it took me 2hr and 15 min to dry my clothes after taking out jeans and towels to just air dry after 1.5 hours because it wasn't drying. When I called downstairs to ask if there was anyway to dry these clothes because they weren't drying and my kid needed dry clothes for his hockey game in the morning. She just kept saying, "I'm sorry about that, that is the only dryer in the hotel." I just prayed the clothes would eventually dry. Other than the smell and the dryer issues, the hotel was a cheap, clean, comfy bed option for a night.
Stayed 1 night in Oct 2024

2/10 Terrible

jennifer

Stayed 15 nights in Oct 2024

2/10 Terrible

Melanie

Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Deja

Travelled with group
Liked: Cleanliness, staff & service
I was scared to get this hotel due being in a state we know nothing about but overall this was a good hotel and clean. I definitely recommend this hotel for anyone second guessing just do it definitely worth the price
Stayed 2 nights in Oct 2024

8/10 Good

Anne, Rhoadesville

Liked: Staff & service
Disliked: Property conditions & facilities
Bless this properties heart... the place looks like it was once about to be condemned but someone came in, bought it, and has been trying to put some bandaids on it. Floors I could swear are uneven, my ceiling was peeling, the wall by my window was sweating, the AC was making a terrible noise, the bathroom had beautiful granite shower walls and vanity top, but there was a crack in one of the tiles and other 'opening' from which I believe tiny ants starting coming through the second night. And the halls were quite stinky. I was also not very happy the ice machine didn't work - was actually non existent (at least on the 3rd floor). However, all that said, the bed was really comfortable! The eggs for breakfast were the best I've had at a hotel buffet, the variety was good; the bacon unfortunately was basically raw fat though, icky, but they had coffee, tea, and water available all day in the lobby which was nice. The water pressure is great. There was also a really pretty young black lady with long hair on the desk usually at night that was very personable and professional. I enjoyed talking with her. the elevator was also really cool. The only other bad thing was that when I asked to have my Best Western Rewards number put in for points I was told by the young man there that I wouldn't get any because I booked through a third party... ??? I didn't think that just because you booked from a third party you didn't get points... I think that's the thing I was most unhappy with.
Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Business traveller
Liked: Staff & service
Breakfast was good! Bathroom had torn wallpaper. Dogs next door barked so much.
Stayed 1 night in Nov 2024