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Comfort Inn Chicago Schaumburg - O'Hare Airport

2.5 star property

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Photo gallery for Comfort Inn Chicago Schaumburg - O'Hare Airport

Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby lounge

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
1300 E Higgins Rd, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪16 min walk‬
  • Ned Brown Forest Preserve
    ‪17 min walk‬
  • LEGOLAND® Discovery Center
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Quality Inn Schaumburg - Chicago near the Mall

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4.3 out of 5, Excellent, (1007)
The price is CHF 91
for 1 room
includes taxes & fees
3 Mar - 4 Mar
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About this property

Comfort Inn Chicago Schaumburg - O'Hare Airport

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and laundry facilities. Housekeeping is available on request.
Comfort Inn Chicago Schaumburg - O'Hare Airport offers 114 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Comfort Inn Chicago Schaumburg - O'Hare Airport, you'll be within walking distance of Woodfield Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a meeting room, conference space and a gift shop
  • On-site recreation includes a gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from LEGOLAND® Discovery Center
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn Chicago Schaumburg - O'Hare Airport offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn Chicago Schaumburg - O'Hare Airport. An airport shuttle (available on request) is available for a fee. Self parking is free. A complete renovation of Comfort Inn Chicago Schaumburg - O'Hare Airport was completed in April 2020.

This Schaumburg hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 AM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 30 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per room (one-way)
  • Pet deposit: USD 30 per day
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Inn Chicago Schaumburg - O'Hare Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Comfort Inn Chicago Schaumburg - O'Hare Airport.

Property is also known as

AmericInn Hotel Schaumburg
AmericInn Schaumburg
Schaumburg Hampton Inn
Stay Inn Chicago - Schaumburg Hotel Schaumburg
AmericInn Wyndham Schaumburg Hotel
AmericInn Wyndham Schaumburg

Comfort Inn Chicago Schaumburg - O'Hare Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 718 reviews
Rating 8 - Good. 131 out of 718 reviews
Rating 6 - Okay. 111 out of 718 reviews
Rating 4 - Poor. 86 out of 718 reviews
Rating 2 - Terrible. 128 out of 718 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were all stained and the sink was clogged
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Amenities
AMAZING
Stayed 1 night in Nov 2024

4/10 Poor

Kenneth

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bad Experience
Bathroom floor wasn’t level causing toilet to shift when sitting on seat. There were orange/red stains on sheets from pizza sauce or blood. The air conditioner was leaking water so the carpet was wet which could cause mold. The hallways and ceilings showed they were in the process of repairing leaks. There were two rooms across the hall that were having a party, playing loud music, and smoking all night. I called the front desk at 4:00am because my room smelled like smoke from across the hall. The music and smoke stopped around 4:30.
Stayed 1 night in Nov 2024

2/10 Terrible

Damon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels after 5pm? Front desk receptionist very rude and snappy.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jimmy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found dirty washcloth hanging from our shower curtain, drain plug laying on floor toilet dirty on bottom, sheets and blankets had stains, carpets haven’t been vacuumed, dusty lamp shades, room door not latching right had to double check door was shut. Dirt was coming out of the iron, almost ruined my shirt. Breakfast was very slim pickings.
Stayed 2 nights in Nov 2024

2/10 Terrible

Damon

Travelled with family
Disliked: Staff & service, amenities
This is one of the most inconvenient places I have ever stayed at. I travel a lot due to work so, I have stayed at numerous hotels. This hotel doesn’t offer fresh towels for their guests after 5PM. I called down to get fresh towels for myself after a long day of work and wanting to shower and the front desk receptionist says they don’t offer towels after 5pm because there is no one there to do laundry after that time. So, you’re trying to tell me you have no clean or fresh towels for any of your guests past 5pm? That literally makes no sense to me. So, you have to buy your own towels and basic necessities now when staying at hotels and paying over $200 to stay in these places? This is ridiculous and extremely inconvenient. I will not be staying at this hotel ever again.
Stayed 1 night in Oct 2024

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Mid. Room had peeling paint and obvious water damage. Wasn't the cleanest room but nothing too bad. Mid for the price but did its job. Beds were comfy.
Stayed 1 night in Nov 2024

6/10 Okay

Morgan

Travelled with family and small children
Disliked: Property conditions & facilities
Room was okay, but overall very small. The walls in the hallway are pretty damaged and the floors were very dirty. The staff was fairly friendly, but not overly nice or helpful. The price is the only reason I stayed here and I likely won’t again.
Stayed 2 nights in Nov 2024

2/10 Terrible

China

Liked: Property conditions & facilities
Disliked: Staff & service
Nu
Stayed 3 nights in Oct 2024

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jamie, Cotati

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a google reviewer and a News Media Camera person. On arrival Saturday checking in I was met by the Front Desk girl who was abrupt with a bad attitude checking me in a very impolite Uncustomary service oriented staff. When I went up to my floor was confronted by very disgusting odor the full length of the hallway. - Ice machine was not working on the 3rd floor with a sign directing motel guests to the 2nd floor for the ice machine there. - Review of the room had stains - black marks on bed spread and pillows slips after a ultraviolet UV light showed bodily stains and marks on pillow slips and bed covers and sheets cover, that the sheets aren’t changed regularly between guests. - filthy dirty marks on lampshades on bedside, desk, lounge area. - Full length mirror near room entrance had greasy smudge marks on the top and bottom of mirror. - Large wear mark on carpet area near lounge. - Large brown stain on bath towel put for new guest. - A/C not working flashing a code. I went down stairs reporting it to the front desk girl. (Note nothing was done to fix this for the duration of my stay there) - fridge in room was heavily iced over. - Carpet in the full length room was filthy and looked like it has never been vacuumed by the looks of it with lint and hair remains on the floor. - Bathroom basin stopper missing. - Bathroom roof loads white corking repairs on bathroom door unpainted and toilet roll holder repaired and left unpainted. Old repairs so much more
Stayed 2 nights in Oct 2024

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Oluwaseye

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trim was ugly, hair from previous stays… not okay
Stayed 1 night in Oct 2024

2/10 Terrible

Kara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. There was feces in the toilet upon my arrival; 2. There was no hot water at 5am when I attempted to shower; 4. The fuse for the blow dryer blew out; 5. There was a bloodstain on the bed sheet, which I didn't even notice until 3am. 6. The room smelled like an ashtray. I reached out to the manager this morning, and he basically said not his problem, and then did not follow up when I requested a refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald V

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs carpet cleaning in Room 105 and in the halls!! Would perfer tile floor in rooms.
Stayed 3 nights in Oct 2024

6/10 Okay

Morgan

Travelled with partner
Liked: Cleanliness, staff & service
This was our second time staying at this hotel. The first time they had the air conditioning blowing in the halls when it was winter temps outside. This time our toilet kept stopping up when we flushed it.
Stayed 1 night in Oct 2024

2/10 Terrible

Bryan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front desk staff was friendly & courteous. The room was impressive when you first walk in. I put stuff down and decided to start the shower. As I turned on the shower I saw bugs crawling out of the tub, on the wall. Then saw more bugs along the baseboards, then I looked by the door and more crawlers by the door. I packed my bags, walked to the front desk and checked out. Showed my photos & videos to the front desk staff. I told her I want my money back. She says email the manager and work with them. Never got a refund. I have photos & video to prove it. Never got a response from the manager. I will never stay here again. F- get an exterminator quickly. I’m not bringing bed bugs home with me.
Stayed 1 night in Oct 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was very congested with furniture. Nice to have the fridge and micro along with a great tv and a desk area along with a great mattress. However between the bed and the cabinet that held the fridge and micro was extremely close to the bed. Room was clean. Shower curtain smelled but when we spoke to staff, it was replaced right away.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christina

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel does nothing about noise
I was on the first floor, near the front desk & from 8pm to 12am there were kids screaming, running & playing down the halls. The next morning, I asked the manager, who had been there all night, do they just allow that ? She proceeded to say it was only until 11:30pm. No apology or anything.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Amenities
Professional front desk staff. Very clean hotel and room with a nice view.
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Camilla

Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I liked the convenience of where it was located and it’s reasonably priced. Complimentary breakfast is nice. But, the pillows are not comfortable because they’re thin, the tub had old dirty stains, and it didn’t feel as clean.
Stayed 2 nights in Aug 2024