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Congress Plaza Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Congress Plaza Hotel

Aerial view
Exterior
Junior Suite, City View | City view
Junior Suite, City View | Living area | TV
Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    1 min walk
  • Gazebo Restaurant at Grant Park
    2 min walk
  • Chicago Van Buren Street Station
    2 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property

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4.4 out of 5, Excellent, (3687)
The price is CHF 111
for 1 night
includes taxes & fees
19 Jan - 20 Jan
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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3452 out of 8385 reviews" "
Rating 8 - Good. 2351 out of 8385 reviews" "
Rating 6 - Okay. 1309 out of 8385 reviews" "
Rating 4 - Poor. 720 out of 8385 reviews" "
Rating 2 - Terrible. 553 out of 8385 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for my honeymoon and was very disappointed. The room we were given did not look anything like the photos, the room had been smoked in, the bed was rock hard, the room was not very clean and there was zero hot water.
Stayed 7 nights in Sep 2024

10/10 Excellent

Emperatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eheh
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina, Garland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and very cute.
Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was beautiful and room renovations were nice. Area was very convenient and the staff was friendly.
Stayed 3 nights in Sep 2024

6/10 Okay

Felicia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean but outdated. No good TV channel selection
Stayed 2 nights in Oct 2024

2/10 Terrible

Julianne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been up but the halls and carpet need work. Customer service ok acted like we were a bother well checking and when we need a plunger for the bath. Won’t stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking cost/ghost hunting/broken toilets
Cool creepy hotel. Came here because it was rated most haunted . Awesome design and cool wall art but this building is clearly really old and not updated at all. Which is cool but also bad . Our toilet literally wasn’t attached to the ground so we couldn’t really use it because it leaked . The toilet paper roll holder was broken . The air conditioner was so old and would start squealing . You can feel The old vintage feel and haunted feeling of this place . Walls have paint chipping in stairway and parking is not free or with the stay- it’s cost 64$ and had to park in creepy back parking area behind the hotel. We wanted to eat dinner here but they closed the restaurant for something to do with the gas. All in all.. there is a few things that clearly need fixing lol. But the cool Halloween haunted feel is real here and a perfect location for ghost hunting
Stayed 1 night in Oct 2024

6/10 Okay

Nora

Travelled with group
Disliked: Staff & service
Everything was average. Customer service, bellow average. One night I saw a cockroach. I don’t recommend this hotel, it’s very far away of all the attractions except the Institute of Art.
Stayed 7 nights in Sep 2024

4/10 Poor

Alina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby looks ok but the rooms smell bad and the city view they gave me it was only to the center of the same building Horrible service
Stayed 3 nights in Sep 2024

6/10 Okay

Julio

Liked: Cleanliness, property conditions & facilities
Our stay was generally good, however, our last night there were several young females in the room next that were talking loud and maiming noise late at night. I had to call security twice. The second guard knocked on our door after speaking to the people in the room to tell us after speaking with the young females they said they were not being loud. What did he expect them to say, not to mention he identified us as the folks who complained.
Stayed 5 nights in Sep 2024

8/10 Good

TJ

Travelled with partner
Liked: Amenities
The bathroom could be larger, closet space could be used to enlarge bathroom. Doors should be stripped to slow closure. Loved The ambiance of a preserved property, love Park across street. Location was easy access. Walking in that Chicago area is challenging with condition of sidewalks and some roads.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, friendly, in need of some updating
All the staff we encountered were helpful and friendly. The hotel had all the facilities you would want and expect and was on a great location. However, the hotel itself was looking a bit tired and in need of some maintenance. For example, our bathroom door would not close flat because of all the layers of paint added over the years, which meant it would not close, or lock, properly. It just needed someone to sand down the door and repair the lock. Beyond needing a bit of TLC, I would still recommend the hotel as it was in a great location with lovely views of Grant Park and the lake. Also, every member of staff a spoke to was helpful and friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great historical hotel ! Our first pic when visiting Chicago!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing historic building and a very comfortable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Susanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago total
Thoroughly enjoyed our stay. John and Steve were very helpful with giving advice on where to go and how to get there.
Stayed 8 nights in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great mix of history and modern. Our room was updated with modern furnishings and flooring but our bathroom and the public areas were a glimpse of the past it was fabulous. Easy walk to soldier field
Stayed 2 nights in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
No heating system in the hotel, very disappointed. Too expensive, if i had known that I would have stayed at another hotel,
Stayed 1 night in Oct 2024

6/10 Okay

Jake

Building structure outdated
Stayed 1 night in Sep 2024

10/10 Excellent

Constantin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Sep 2024

10/10 Excellent

Angel

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica, Alsip

Stayed 1 night in Sep 2024

4/10 Poor

Karolina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is dilapidated. It it’s the perfect location to film a horror movie or the next season of American horror story. We had a remodeled room and it looks out of the 90s. Location is good. The tell you to park next door for 62 bucks but across the street it’s 30 for overnight.
Stayed 1 night in Oct 2024

8/10 Good

Shea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the old architecture, and being close to the park and lake views.
Stayed 1 night in Oct 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024