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Crowne Plaza Lombard Downers Grove, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Lombard Downers Grove, an IHG Hotel

Indoor pool
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served, American cuisine
Point of interest
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Yorktown Shopping Center
    4 min drive
  • College of Dupage
    6 min drive
  • Advocate Good Samaritan Hospital
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    28 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Lombard Downers Grove, an IHG Hotel

Hotel in Glen Ellyn with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a microwave in a common area. Housekeeping is available on request.
Crowne Plaza Lombard Downers Grove, an IHG Hotel offers 119 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Lombard Downers Grove, an IHG Hotel. During your stay, you'll be close to Yorktown Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Glen Prairie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Yorktown Shopping Center and 6 minutes from College of Dupage
  • Cats and dogs welcome for a fee
Crowne Plaza Lombard Downers Grove, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Lombard Downers Grove, an IHG Hotel. Self parking is free.

This 3.5-star Glen Ellyn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Glen Prairie – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Crowne Plaza Lombard Downers Grove, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Skylar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean safe area
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Marvin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service
The carpeting in the hallways were stained and in need of replacement. The bathroom needed work (shower curtain rod loose causing the curtain to slide down and the water to splash out of the shower). The swing away mirror wa almost falling off the wall.
Stayed 1 night in Sep 2024

4/10 Poor

Tegan

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was really convenient and nice to be so close to multiple shopping areas and green spaces such as Morton Arboretum! However, the hotel stay could use some work. On Hotels com I had booked a king sized bed since it was just myself and husband. Upon check-in we were given a double queen room that smelled strongly of smoke. The staff was quick to swap us rooms, but be aware that you might not be booking what you think, and the staff will blame it on the third party. Next- the breakfast. Don't, just don't buy the very tempting $5 voucher- IT IS A SCAM! In the voucher is claims it's valid for 1 entree and 1 drink so you think "awesome! The restaurant is for breakfast and it's going to be great!" No, it's not. That voucher is for a very sad and basic breakfast "buffet" that includes stale pancakes and salty eggs. There are much better places to go and eat at in the area. The pool- pictures are very deceiving. We had to unfortunately deal with screaming kids and adults, which wasn't a huge deal, but the guy vaping poolside was and the other group of adults taking over all the chairs and tables, blasting their music in an echo chamber and being loud and intoxicated was a huge issue. Overall, staff was great but would not recommend this hotel to anyone that is looking for a relaxing weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms smell like cigarette smoke
The rooms are very outdated, old, and smell like cigarette smoke. The finishes, including the carpet, are extremely old and worn. The bedding is awful and the mattress hard. Receptionist was friendly and the lobby area looks nice - the rooms not so much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Carly checked me in on Saturday night. Absolutely wonderful in both attitude and effect. More importantly- she was kind - not fake but genuine.
Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Gorge

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the staff at the front desk was extremely friendly, and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

akara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coo place ,the pool was everything the kids enjoyed the suite and we big and beautiful
Stayed 1 night in Aug 2024

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was good except door issues and wet floor.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Stayed 1 night in Aug 2024

8/10 Good

bruce

Travelled with partner
Disliked: Property conditions & facilities
3 star hotel, old hotel trying to look new , locks throughout hotel needs updated none worked well, beds very hard, won’t go back
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice stay! I had a couple friends visiting from out of state, and the room accommodated all our needs. Very clean as well, however, turns out the artist we were going to see at a concert was staying at the same hotel, and didn’t have as much luck in a different room, with their floors being wet, and smelling like weed. I guess it’s dependent on the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to go to
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged my card for a smoking fee and I don’t smoke. When I called to address it I was told it’s nothing I can do about it and what ever the cleaning lady says then that’s what they go off of. I was only there from 9pm to 11:45am the next morning. I don’t smoke so how can I be charged and never smoked in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and close to what we were doing
Stayed 1 night in Aug 2024

4/10 Poor

Mita Vanessa

Disliked: Cleanliness, property conditions & facilities
Need some renovation
Stayed 1 night in Aug 2024

4/10 Poor

Jasmine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024