DoubleTree by Hilton Chicago - Alsip

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Alsip

Interior entrance
Meeting facility
Indoor wedding
Meeting facility
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Free airport shuttle
  • Room service

Explore the area

Map
5000 W 127th St, Alsip, IL, 60803
  • Hollywood Park
    ‪2 min drive‬
  • Trinity Christian College
    ‪4 min drive‬
  • Gaelic Park
    ‪7 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪33 min drive‬

Room options

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Chicago - Alsip

Hotel in Alsip with free airport shuttle and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Alsip offers 193 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Chicago - Alsip. During your stay, you'll be within walking distance of Hollywood Park. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Hollywood Park and a few minutes from Trinity Christian College
  • Free airport shuttle service
DoubleTree by Hilton Chicago - Alsip offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly DoubleTree by Hilton Chicago - Alsip also features multilingual staff, coffee/tea in common area, and concierge services. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star Alsip hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Spotlight Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spotlight Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Chicago - Alsip offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Alsip
DoubleTree Hilton Hotel Alsip Chicago
Hotel DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree Hilton Chicago Alsip Hotel
DoubleTree Hilton Chicago Alsip
Alsip DoubleTree by Hilton Chicago - Alsip Hotel
Hotel DoubleTree by Hilton Chicago - Alsip
DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree by Hilton Chicago Alsip
DoubleTree Hilton Hotel
DoubleTree Hilton
DoubleTree by Hilton Chicago - Alsip Hotel
DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree by Hilton Chicago - Alsip Hotel Alsip

DoubleTree by Hilton Chicago - Alsip Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great stay.
Great stay. Thought I booked two queen beds and got two double beds which would be fine except if I did book the two queen that we be like “a bait and switch” which is bad business but had such a great stay did not want to investigate nor complain. I asked for a receipt to show that I checked out and had no bill however the front desk person said I would get my receipt through Expedia which I did not like just in case issues arise I always like proof of what occurred at the time it is occurring. Nonetheless, I had a great time and stay there.
Stayed 1 night in Nov 2024

6/10 Okay

Shawn, Burlington

Business traveller
Liked: Cleanliness, staff & service
Older rooms, can here the highway all night.
Stayed 1 night in Nov 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, room comfort
Hotel needs some upgrades done to rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Latosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Travelled with family
Clean & quiet. Overall a good stay
Stayed 1 night in Nov 2024

4/10 Poor

MICHAEL

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No towels or TP is just the worst... Finding out after you sat down, even worse. Bed was... Upside down and just, won't be coming back to this one.
Stayed 5 nights in Nov 2024

10/10 Excellent

Andre

Stayed 1 night in Oct 2024

8/10 Good

Nathanael, Holland

Stayed 3 nights in Oct 2024

8/10 Good

Rochelle

Stayed 1 night in Nov 2024

2/10 Terrible

Johnathon

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area!
Stayed 3 nights in Oct 2024

8/10 Good

KELLY, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wilma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it and the pool is a plus
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Raihanah

Stayed 3 nights in Oct 2024

8/10 Good

Kabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay! Clean and quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaleeh

Stayed 1 night in Oct 2024

2/10 Terrible

Tameria

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give this location 0 stars I will would. Let me preface I’ve stayed at double tree countless of times and never had an issue. First, during check in the front desk staff was unfriendly and didn’t initially acknowledge us on arrival. I had to wait until she was done doing whatever was “more important” than checking me in. It took about 15 minutes. No apology. First red flag. Secondly, the toilet overflowed. I called the front desk 5 times before someone was sent to my room to assist. This was over an 2 hour span. Once maintenance arrived he fixed the toilet and instructed us to take towels and clean the floor. Are you kidding me? I asked him to please send housekeeping. Once house keeping arrived around the hour mark. They took towels and wipe the water up. I asked if their were any disinfectant measures. The lady pointed to the towels. I ask for the manager. The head of house keeping arrived and stated “We haven’t had a mop in 12 years” Whaaat?? I asked how were they disinfecting the floor. She stated with a towel and broom. I explained that I don’t do this at my own home and I needed the floor clean. I asked her to disinfectant the floor because toilet water had travel all over the floor onto the carpet. She finally came back over an hour later and after me contacting Hilton with a mop and wiped it up in about 2 seconds literally. I was thinking there’s no way this is clean, but I was tired of the battle. The whole time after that our room spelled like mop
Stayed 5 nights in Oct 2024

2/10 Terrible

Tameria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give this location 0 stars I will would. Let me preface I’ve stayed at double tree countless of times and never had an issue. First, during check in the front desk staff was unfriendly and didn’t initially acknowledge us on arrival. I had to wait until she was done doing whatever was “more important” than checking me in. It took about 15 minutes. No apology. First red flag. Secondly, the toilet overflowed. I called the front desk 5 times before someone was sent to my room to assist. This was over an 2 hour span. Once maintenance arrived he fixed the toilet and instructed us to take towels and clean the floor. Are you kidding me? I asked him to please send housekeeping. Once house keeping arrived around the hour mark. They took towels and wipe the water up. I asked if their were any disinfectant measures. The lady pointed to the towels. I ask for the manager. The head of house keeping arrived and stated “We haven’t had a mop in 12 years” Whaaat?? I asked how were they disinfecting the floor. She stated with a towel and broom. I explained that I don’t do this at my own home and I needed the floor clean. I asked her to disinfectant the floor because toilet water had travel all over the floor onto the carpet. She finally came back over an hour later and after me contacting Hilton with a mop and wiped it up in about 2 seconds literally. I was thinking there’s no way this is clean, but I was tired of the battle. The whole time after that our room spelled like mop
Stayed 6 nights in Oct 2024

10/10 Excellent

Jason

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

theo, Vashon

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Oct 2024