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DoubleTree by Hilton Chicago - Arlington Heights

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Chicago - Arlington Heights

Suite, 1 King Bed, Balcony | Living area | 42-inch LCD TV with cable channels, TV
Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available

Explore the area

Map
75 W Algonquin Rd, Arlington Heights, IL, 60005
  • Ned Brown Forest Preserve
    ‪1 min walk‬
  • OSHA Training Institute
    ‪8 min walk‬
  • Northwest Community Hospital
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Bathroom shower

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 42-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Chez Hotel Arlington Heights

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (236)
The price is CHF 110
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Chez Hotel Arlington Heights

About this property

DoubleTree by Hilton Chicago - Arlington Heights

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Arlington Heights offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Chicago - Arlington Heights. During your stay, you're just a quick walk from Ned Brown Forest Preserve. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Birch River Grill
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Schaumburg Convention Center and 6 minutes from Woodfield Mall
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Chicago - Arlington Heights offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 8600 square feet (799 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Arlington Heights. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arlington Heights hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Birch River Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Birch River Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (8,600 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Arlington Heights Chicago
DoubleTree Hilton Chicago Arlington Heights
DoubleTree Hilton Hotel Arlington Heights Chicago
Doubletree Arlington Heights
DoubleTree Hilton Chicago Arlington Heights Hotel
Doubletree Chicago Arlington Heights
DoubleTree by Hilton Chicago - Arlington Heights Hotel

DoubleTree by Hilton Chicago - Arlington Heights Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 137 out of 1005 reviews" "
Rating 4 - Poor. 76 out of 1005 reviews" "
Rating 2 - Terrible. 72 out of 1005 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, very comfortable and welcoming. Booked my next stay in December.
Stayed 1 night in Oct 2024

10/10 Excellent

nato

Stayed 1 night in Oct 2024

10/10 Excellent

nato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Garry

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Reasonable Hotel - Strange staffing levels
Generally a reasonably good hotel. I was here for conference. A few strange areas. At check in, they tried to take a deposit of $750 instead of $200 until I spotted it. I still haven't received an emailed invoice. I see they have charged me £3.18 for no apparent reason as I didn't take any water in room and paid all bills as I went! One side of my room lost power one day (but fixed pretty quickly), door handle kept coming loose, but room OK. Asked for a late checkout, which was granted, but rescinded on the day. Also had to have an airport shuttle 2 hours eariler than liked. The restaurant menu is rather limited and not particualry vegetarian friendly. Now the staffing issue. They have a bar/restaurant. The bar staff do an excellent job, they are friendly, efficient and work really hard. I don't understand why you have two bar staff Monday-Wednesday and then Thurs-Sat (when the conference is on and things are really busy) you reduce the bar staff to a single person! It was generally taking 20 minutes to get served! We asked whether a member of staff was sick on those nights and was told that it was a management decision to only have one member of staff - Stupid management! People were going across the road to Dennys to eat and drink because it was quicker! You would have easily paid for the second member of bar staff with the increased sales.
Stayed 7 nights in Oct 2024

6/10 Okay

Jeannie

Travelled with family
Disliked: Staff & service
Arrived late first night: tv did not work; second day tv did not work, only a few receptacles worked in room, no microwave, coffee maker overflowed, phone did not work; had another party call front desk to report these matters. Maintenance came to room with a new receptacle to install. I did not have time to have him in the room. He said the tv needed to be replaced. He unplugged the tv and plugged back in, and it worked. I told him it was ok, as I was getting ready to leave. TV did not work when I returned, so I had to unplug and plug back in several times. Still no microwave, but front desk said "not every room has a microwave". My other guests I was with had microwaves. I had to move the coffee maker to different receptacles to find one that worked. THere was no fan in bathroom for steam mitigation. I did not have a problem with housekeeping, but other people in my party did.
Stayed 3 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
We were here for a few days of sightseeing as we’d never been to Chicago. Hotel was fine. It met our needs and we don’t have any complaints. If you’re expecting 5 star accommodations, you won’t get that here, but otherwise, clean, comfortable rooms at a reasonable price.
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Stayed 3 nights in Sep 2024

2/10 Terrible

Tabetha

Stayed 1 night in Jul 2024

2/10 Terrible

Shonotthara

Disliked: Staff & service, property conditions & facilities
Door has key access, but not working. On a Sunday morning check out is at 12 and staff kept waking me up for every hour from 8. Booked room for occasion and they made me pay for 3 days and let’s me know that property is full, I have called the hotel 3 times to make arrangements for the room and ended up getting last room On the first floor. Staff did change my room the next day but I after making multiple attempts to make our stay memorable they staff should have paid more attention while attending calls, let the customer know if they can’t have a change of room.
Stayed 3 nights in Oct 2024

6/10 Okay

Kathleen

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
There was a major plumbing issue in our room. We were on the first floor and our toilet wasn’t “bolted” to the ground, and had a constant odor of sewage. It was truly awful. Our whole room smelled like sewage our entire stay. Besides that, the room was clean. The staff was friendly and they checked us in early at no extra charge. I’m sure if we complained they would have accommodated us, but it was only two nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Katy

Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Roxana

Travelled with family
Disliked: Amenities
The room calefacción don’t work
Stayed 1 night in Oct 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Jun 2024

8/10 Good

Giancarlo

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

laura

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good customer service.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly, Lincoln

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Property was cleaning in good condition. Room was nice and quiet. The staff however consistently across the board In the lobbying at the front desk was awful, even across multiple shifts where it wasn't the same person every time. Both the shuttle concierge and the shuttle driver were the nicest people in the entire establishment. Front desk staff did not care about timeliness at all, or communication. We ask consistently for 4 plus hours if our room is ready. Never asked to call us when it was ready and we were just expected to continually check in. I also tried to call the main desk for my phone several times in the room and it never worked, they knew who I was but never tried to reach back out. They told me they knew it was me when I went down to the front desk.
Stayed 1 night in Sep 2024