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DoubleTree by Hilton Chicago - Oak Brook

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    2 min walk
  • Drury Lane Theater
    12 min walk
  • Oak Brook Golf Course
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    22 min drive

Room options

View all photos for Two Double Beds

Two Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Two Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Directors Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Directors Suite)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible With Bathtub

Premium bedding, in-room safe, desk, laptop workspace

King Accessible With Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Hilton Chicago/Oak Brook Suites

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1073)
The price is CHF 136
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Hilton Chicago/Oak Brook Suites

About this property

DoubleTree by Hilton Chicago - Oak Brook

Suburban hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Chicago - Oak Brook. During your stay, you're just a quick walk from Oakbrook Center Mall. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Atrium Cafe
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • Steps from Oakbrook Center Mall and 12 minutes on foot from Drury Lane Theater
  • Free shopping centre shuttle service
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Oak Brook. Free self parking is available.

This 4-star Oak Brook hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Atrium Cafe – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
1909 Lounge – This bar specialises in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 1909 Lounge
  • The Atrium Cafe

Family friendly

  • Free cot
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (30,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.95 for adults and from USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 345 out of 1080 reviews" "
Rating 8 - Good. 208 out of 1080 reviews" "
Rating 6 - Okay. 194 out of 1080 reviews" "
Rating 4 - Poor. 164 out of 1080 reviews" "
Rating 2 - Terrible. 169 out of 1080 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lynette

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really awful: the carpet was clearly permanently stained and clearly dirty, the mattress was surprisingly uncomfortable, with a bowl-like divit in it. In the bathroom, the paint was peeling badly from the ceiling, the tub drained so poorly that by the end of a short shower I was standing in dirty, soapy water higher than my ankles. The grout was peeling up and pitted in the bathroom as well. The alarm clock could not be set at all, so had the wrong time. The tv remote was so sticky that its keys stuck in when pressed. In the lobby, the couch seats are so badly stained we didn't want to sit. The soft drinks sold by the front desk are wildly expensive, and there is NO room service at all without 24 -hour notice, yet I see I can tip the cleaning staff who never came to clean or even leave towels by QR code. We've come every year for business and have seen this hotel dive in quality; we won't be back next year.
Stayed 4 nights in Aug 2024

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King bed was uncomfortable..
Stayed 3 nights in Aug 2024

8/10 Good

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The property was clean and shiny. It's in an excellent location. I will be definitely be coming back.
Stayed 1 night in Aug 2024

10/10 Excellent

Erik

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Aug 2024

6/10 Okay

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property boasts an amazing location and is impeccably clean. The service provided is excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property boasts an amazing location and is impeccably clean. The service provided is excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Abdul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jul 2024

8/10 Good

Haran

Travelled with family and small children
Liked: Staff & service
The breakfast buffet was very good. However, the condition of the property has declined over the years.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice staff location excellent close to everything good
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here when I need a hotel in the area.
Great place for multiple families to stay. Hotel is a bit dated, but clean and comfortable. Many common places to gather and chat. Staff very helpful and friendly. Recommend this hotel if you need to stay in the area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a room that they did not have
Did not stay here due to them over booking and me and my niece were left with no where to go and had to drive 2 hours to finally get a hotel to stay at in middle of the night. I am just hoping for a refund soon. Front desk was very rude and basically told me”sorry about your luck”
Stayed 1 night in Jul 2024

10/10 Excellent

Chris, Franklin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The day we checked was the day of the microsoft outage. This shut down the hotel staff's ability to use their "system" to check us in. The staff was very resourceful to develop a manual process for getting everyone checked in. They were also very empathetic of our situation and worked very hard to make everyone as comfortable as possible while we waited to check in.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Staff & service
System was down was not able to check in
Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service is bad and was very rude to me
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay!! As we were there for a basketball tournament it would have been great to have a refrigerator and microwave in our room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thanks to Crystal at the front desk who was handling check ins on Friday with the global it outage. They could not access their reservations. She had lines of guests who were not happy. She never loss her professionalism given the gravity of the situation. They were sold out as systems were still booking. They had people fill out paperwork in line to expedite the process of handling it all manually. I feel like she did a fantastic job.
Stayed 2 nights in Jul 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, treated very well. will go back
We were greeted and treated with a very polite worker who made sure we had everything we needed, explained where and how everything in the hotel worked. Food in the restaurant/bar was excellent. Will definitely go back
Stayed 1 night in Jul 2024