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Embassy Suites by Hilton Chicago Downtown River North

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago Downtown River North

Lobby
Lobby
Lobby
Hypo-allergenic bedding, pillow-top beds, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
600 N State St, Chicago, IL, 60654
  • State Street
    ‪1 min walk‬
  • Michigan Avenue
    ‪4 min walk‬
  • Northwestern Memorial Hospital
    ‪7 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View (2 Room)

Flat-screen TV, pay films

Suite, 1 King Bed with Sofa bed, City View (2 Room)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Hypo-allergenic bedding, pillow-top beds, in-room safe

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

King, Suite, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Room)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, City View (2 Rooms, 2 Double Bed & 1 Sofabeds)

Flat-screen TV, pay films

Suite, City View (2 Rooms, 2 Double Bed & 1 Sofabeds)

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Rooms, 2 Double Beds & 1 Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite (2 Rooms, 2 Double Beds & 1 Sofabed)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, City View, Corner (2 Double Beds & 1 Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, City View, Corner (2 Double Beds & 1 Sofabed)

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (2 Double Beds & 1 Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner (2 Double Beds & 1 Sofabed)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.1 out of 5, Very good, (2637)
The price is CHF 351
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Embassy Suites by Hilton Chicago Downtown Magnificent Mile

About this property

Embassy Suites by Hilton Chicago Downtown River North

Hotel with free breakfast, steps from State Street
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking.
Embassy Suites by Hilton Chicago Downtown River North offers 368 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Chicago Downtown River North gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. You'll find features such as a free manager's reception, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from State Street and 4 minutes on foot from Michigan Avenue
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago Downtown River North offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. Event space at this hotel measures 5995 square feet (557 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at Embassy Suites by Hilton Chicago Downtown River North. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Osteria Via Stato – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Osteria Via Stato

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,995 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 79.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Embassy Suites
Embassy Suites
Embassy Suites Chicago Downtown
Embassy Suites Hotel Chicago Downtown
Chicago Embassy Suites
Embassy Downtown Lakefront Suites
Embassy Suites Chicago
Embassy Suites Chicago Downtown Hotel
Embassy Suites Chicago Downtown
Embassy Suites by Hilton Chicago Downtown River North Hotel
Embassy Suites by Hilton Chicago Downtown River North Chicago

Embassy Suites by Hilton Chicago Downtown River North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1951 out of 3666 reviews
Rating 8 - Good. 838 out of 3666 reviews
Rating 6 - Okay. 437 out of 3666 reviews
Rating 4 - Poor. 236 out of 3666 reviews
Rating 2 - Terrible. 204 out of 3666 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Stayed 4 nights in Nov 2024

8/10 Good

Mark

Travelled with family
Had 3 rooms. Had a good stay. Breakfast was good. Vallet car was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Constance

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Shamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Haymar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The blanket had a stain on it. The bathroom had a lot of hair, and so did the towels. I had to clean the bathroom before I could use it. Otherwise, it is a suitable place to stay. They should have a halper for the chef who makes omelets for the customers. He doesn't look like he has much patience to help with the customers.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leilanys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was more than I expected. The room was large with a king bed and a sofa bed with a view of the city. It was comfortable, clean and our room was made up every day. We had a buffet breakfast every day (omelets, fruits, cereals, juices, coffee, pancakes, French toast, bread and pastries). Everything tasted good and fresh. In the afternoons we had 2 complementary drinks per adult and they also had simple snacks, such as chips, cheese and vegetables and soft drinks for the kids. Strategically located. Close to everything. We could walk to all the places of interest (10-15min) or you could take an Uber and you were 5-6 min from everything. We decided to walk to better enjoy the city. Variety of restaurants, coffee shops and small stores right in front and around the hotel. Very friendly customer service. I would definitely stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Excellent location.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno bufe es espectacular! Hotel bellisimo y limpio
Stayed 4 nights in Nov 2024

6/10 Okay

Harpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

shqiponja

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Some of the staff at the front desk were extremely unhelpful. We booked a month in advance 2 double beds with city view only to be told at check in that the room was not available. Very poor management and customer service. We were given a room that we did not reserve, basically a downgrade and received no credit from them. Front desk does not answer the phone; called 6 times with no answer. Wanted to check out 2 hours after the checkout time and was given a very hard time about it. Yet they gave away the room we reserved to someone else as it was not available when we checked in at 5pm. Their policy is not consistent. We are Hilton Honors members and one of the perks of being a member is the late checkout option. Asked to speak with a manager two times and was told there was no manager on site. Poor communication between the front desk and the cleaning staff. Even though we ended up checking out late the cleaning staff were knocking on the door at 11:30pm asking if we are checking out even though our late checkout was at 1pm. The mini fridge in the room was not working properly; food was frozen. Sofa bed was not properly cleaned; there was popcorn under the cushions. Poor customer service and management overall. Staff needs to be better trained in handling customer complaints. Instead of just saying it is hotel policy they need to offer a solution especially when it is their error. Not happy with this hotel at all!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay for families. Parking cost is outrageous, but you can find a surface lot nearby to save money. Breakfast is perfectly fine. Staff are wonderful.
Stayed 4 nights in Nov 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
The hot water in shower took about 15 minutes to get hot . Toilet seat broken, noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights. Asked for housekeeping halfway thru. They made the bed, emptied trash, and picked up used towels. Did not leave anymore towels, did not refill coffee, condiments or cups and didn't vacumn.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for magnificent mile parade. Great location. Pool area was surprisingly warm, in a good way!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brent

Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about the properly was that it had made to order breakfast and complimentary evening snacks along with daily two drinks per person on the house. This was unique I have found at this that I never experienced in any other Hilton properties. Not to mention the swimming pool was also open and functional during the winters. I loved the stay and the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela Elizondo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a 100. It’s pretty, it has a good design, so you feel it spacious and with a lot of light. Close to Magnificent Mile. It’s a good option
Stayed 2 nights in Nov 2024

10/10 Excellent

Lydia, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, comfortable beds, very clean and accessible to shopping, dining, and transportation! We will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gerald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 4 nights in Nov 2024