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Embassy Suites by Hilton Chicago Naperville

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Ballroom
Reception
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
1823 Abriter Court, Naperville, IL, 60563
  • Morton Arboretum
    ‪5 min drive‬
  • Riverwalk
    ‪7 min drive‬
  • Riverwalk Park
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium TV channels, TV, first-run films

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

DoubleTree by Hilton Lisle Naperville

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1005)
The price is CHF 93
for 1 room
includes taxes & fees
21 Mar - 22 Mar
DoubleTree by Hilton Lisle Naperville

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and free local area shuttle
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a bar/lounge, a conference centre and a business centre. Housekeeping is available on request.
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with MP3 docking stations and a safe. This accommodation offers separate dining areas and includes sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Embassy Suites by Hilton Chicago Naperville gets good marks from our customers. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Brickstones Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Northern Illinois University - Naperville Campus and 7 minutes on foot from Naperville Yard Indoor Sports Complex
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Brickstones Grill – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 532 out of 1012 reviews
Rating 8 - Good. 194 out of 1012 reviews
Rating 6 - Okay. 129 out of 1012 reviews
Rating 4 - Poor. 68 out of 1012 reviews
Rating 2 - Terrible. 89 out of 1012 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aa'Reyona, Grandview

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Staff was helpful for a family traveling with a small baby. Breakfast was amazing! Jacuzzi definitely needed in pool area and highly recommend more than 2 check in luggage carts especially during holiday season. Hotel is too top tier to only have 2 luggage carts.
Stayed 3 nights in Nov 2024

8/10 Good

Bruce

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you want to bring your dog along with you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

4/10 Poor

Amber

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tommy cold
Had to switch rooms due to the heater didn’t work in the room as well as holes in the curtains
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the most unhygienic hotel we had ever stayed. There was a box of old Chinese takeout on the floor which was stinking the room there were bottles of water in the fridge that were open and drank out of. The bed sheets and towels had stains on them. The shower didn’t have warm enough water. I went with my family and was frustrated
Stayed 2 nights in Nov 2024

2/10 Terrible

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni

Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area is beautiful and a nice area to relax. Being able to order food in the evening was a plus with having hungry teenagers with us. The room was small for 5 people, but bathroom was a good size. When the pull out bed is out no one can move around the room, you have to go through the bathroom. My son slept on the pull out bed and it wouldn't flatten out all the way. It was also very dirty when we opened up the bed, lots of crumbs, etc. The bathroom doors were terribly loud. They don't close or open smoothly and are very loud. You wake up everyone in the middle of the night if you have to go to the bathroom. At 8:15 in the morning we got a knock on the door from housekeeping. I think she thought we were gone. Checkout isn't until 11 am, so not sure why they would be knocking on doors that early.
Stayed 1 night in Nov 2024

2/10 Terrible

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs to change website picture. Our room was so worn out with rips in couch and so dirty. The room was so ripped up and old. They told me at check out it was a pet friendly room. But I had no pet. So disappointed, Which is so sad. Because these properties are usually beautiful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Renae, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable, clean room, tasty variety hot breakfast, location near interstate, shopping and restaurants. Professional, welcoming staff made our Staycation the perfect vacation!
Stayed 2 nights in Nov 2024

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Brandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
not a fan of this Embassy
We stay at Embassy suite almost always. And this one was very outdated, run down, and the shower had mold and was quit dirty. i love a nice & clean hotel. so other then that the staff were nice and the breakfast was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sadie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else to say
Stayed 1 night in Oct 2024

6/10 Okay

Hari Prasad

Disliked: Cleanliness, property conditions & facilities
Old property not maintained properly Bathroom shower drains so slow For the price it’s not worth it
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Stayed 4 nights in Oct 2024

10/10 Excellent

Yishira

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive is what i liked
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Yasminda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
During our stay there were large groups of children on our floor and the floor above us. We got very minimal sleep and or quite time.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staycation
Staycation was great. Happy Hour was great, accommodations were great. Will definitely visit again.
Stayed 1 night in Nov 2024

10/10 Excellent

RUTH

Business traveller
Stayed 5 nights in Nov 2024

10/10 Excellent

Darius Thomas, Plainfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All suite hotel, with a ton of amazing amenities.
Stayed 4 nights in Oct 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2024

6/10 Okay

Joslyn

Liked: Staff & service
Stayed 2 nights in Oct 2024