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Hilton Garden Inn Chicago Central Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Garden
Lobby
View from room
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
245 S Franklin St, Chicago, IL, 60606
  • Willis Tower
    ‪1 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed (Landmark View)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

View from room

Room, 1 King Bed (Landmark View)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

View from room

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom (Roll-In Shower)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds (Landmark View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Chicago Central Loop

Hotel with a fitness centre, steps from Willis Tower
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Willis Tower and 14 minutes on foot from Millennium Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. Hilton Garden Inn Chicago Central Loop also features a fitness centre, a garden, and a lift. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hilton Garden Inn Chicago Central Loop has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.00 per person
  • Covered self-parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1033 reviews
Rating 8 - Good. 187 out of 1033 reviews
Rating 6 - Okay. 57 out of 1033 reviews
Rating 4 - Poor. 19 out of 1033 reviews
Rating 2 - Terrible. 32 out of 1033 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe Anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Spencer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel
We always stay at this hotel when we are in Chicago. The location is great-3 blocks from Union Station and near many bus routes and train lines. The staff is always helpful and friendly and the rooms are always clean.
Stayed 2 nights in Dec 2024

6/10 Okay

shelley

Liked: Cleanliness, staff & service
Not enough heat, water was not hot. Everything else was fine.
Stayed 3 nights in Nov 2024

6/10 Okay

Kerry

Stayed 1 night in Nov 2024

8/10 Good

Vanessa, Macomb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and affordable cost. The property was well maintained and the rooms clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from union station
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness
Good location close to Union Station. Room was very dry and could not adjust the thermostat. Bed was pretty hard.
Stayed 1 night in Nov 2024

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
The room was very clean. Customer service was amazing! Great hospitality and very inviting! Also is located on a busy strip with lots of businesses such as restaurants and shopping. Was never worried about our safety during our stay! Also only a couple blocks from the train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay before boarding the Zephyr Train to California.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 2 nights in Nov 2024

8/10 Good

Marty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to union Station. Clean, safe, warm.
Stayed 1 night in Nov 2024

2/10 Terrible

Keith

Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

keyorah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay had a great time
Stayed 1 night in Nov 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Understaffed
The check in process was lengthy. Only one person working at the front desk. Several times she called to no avail for help. The line for checkin mounted. I saw the same employee working the entire weekend, suggests short staffing. Once I called to the front desk before bed around 10, with a question, the front desk person was clearly overwhelmed. Until they are properly staffed I don't know if I would choose this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Chicago trip
Perfect location in the downtown area. Close to the train with easy access. The rooms were clean with plenty of room. There are so many restaurants within walking distance and on site if you don’t want to leave. Will definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the hotel was walkable from Amtrak station and is in the shadow of the Willis tower. An older hotel that has been very well maintained. Room was very clean and bed was comfortable. Will definitely stay again the next time in Chicago
Stayed 2 nights in Nov 2024

6/10 Okay

Penny Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was not very friendly. Not even a smile.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good clean very comfortable bed and room, will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and metro bus to Bears games. Pizza place across the street , Tap House short walk. Very convenient store block away. Willis tower across the street
Stayed 1 night in Nov 2024