Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Sports facility
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • State Street
    ‪1 min walk‬
  • Field Museum of Natural History
    ‪12 min walk‬
  • Shedd Aquarium
    ‪13 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(187 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(95 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a 24-hour fitness centre, steps from State Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hilton Garden Inn Chicago Downtown South Loop's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from State Street and 12 minutes on foot from Field Museum of Natural History
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Shang Noodle – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 5 to 10 for children
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 948 out of 1541 reviews" "
Rating 8 - Good. 329 out of 1541 reviews" "
Rating 6 - Okay. 131 out of 1541 reviews" "
Rating 4 - Poor. 68 out of 1541 reviews" "
Rating 2 - Terrible. 65 out of 1541 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Stayed 2 nights in Sep 2024

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our Chicago Marathon stay…about 1/2 way between expo and marathon start/finish area. Took the train to/from the airport and walked everywhere else we went. Would stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for marathon weekend so it was obviously very busy. Minus the room not being restocked with toiletries, it was fine.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yaskara, Clifton

Stayed 1 night in Sep 2024

8/10 Good

Mohmud

Stayed 5 nights in Sep 2024

8/10 Good

Dara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shares a building with Homewood Sweets who has breakfast included in their rate and it’s an extra charge for Hilton Garden Inn.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 6 nights in Oct 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, especially for the Chicago Marathon. Room was great with a lovely view and was quiet too. Gym was small but had nice options like a dual pulley and Peloton bikes. Did not like how housekeeping is on an every other day schedule. Normally this is an opt out option and some small compensation (food voucher) is provided if you choose to not have house keeping every day but even when I called to replenish the paper cups and tea pods in the room, none were provided.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before and will be back. It's a great location with great pritamd amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Stayed 2 nights in Jul 2024

10/10 Excellent

Grant, Lincolnwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Grant park and quiet. Walkable distance to the cloud gate and river north shopping area.
Stayed 4 nights in Oct 2024

10/10 Excellent

cindymoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with this Hotel! It booked the corner room and it overlooked the beautiful Grant Park and the water. Amazing view. Room was super clean and bedding was so comfy. All the main attractions like Millenium Park, Riverwalk and restaurants were walking distance. Even my fav...pickleball courts right across the street! Couldn't have asked for a better stay for the first time in Chicago!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train, subway, bus. Staff helpful but had no microwaveable plates - only styrofoam which was disappointing since the rooms have microwaves. Nice property otherwise
Stayed 4 nights in Oct 2024

2/10 Terrible

yolanda

Stayed 2 nights in Oct 2024

4/10 Poor

Zabide

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed at all! Staff wasn’t the friendliest. I paid over $350/night and i was charged for a water bottle in my room. Breakfast wasn’t included and parking was full when we got there even though the website said hotel has parking available.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ye

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Kevin

Disliked: Cleanliness, staff & service
Exceptionally average.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashlee

Stayed 2 nights in Oct 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had fun
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

6/10 Okay

Aja

Travelled with partner
I was upset that the phones in the room didn’t work or the side light in the right side of the bed. Saturday before we left for the day we requested that our room be cleaned. The gentleman at the desk said ok he will let them know. We came and it wasn’t cleaned , we went to the front desk we were then told that we can’t have our room cleaned because they only clean every other day. She said we were told at check in with the welcome letter. We told her we do didn’t receive one and the person who checked us in was right there and confirmed that she did not give us one because they ran out she did apologize but the young lady who was rude and talking to us did do any to help. She said like I said we only clean the rooms every other day.
Stayed 2 nights in Oct 2024