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Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Villa Olivia Country Club
    10 min drive
  • Alexian Brothers Medical Center
    11 min drive
  • Woodfield Mall
    14 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    26 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Freestanding Bath)

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Dining Area)

  • 30 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1000)
The price is CHF 88
for 1 room
includes taxes & fees
22 Jan - 23 Jan
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About this property

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Hotel with free breakfast, in the vicinity of Wheaton College
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers 101 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel. During your stay, you'll be within walking distance of 4 Paws Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Schaumburg Medieval Times and 14 minutes from Woodfield Mall
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 580 square feet (54 square metres) and includes a conference centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel. Self parking is free.

This Roselle hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1002 reviews" "
Rating 8 - Good. 252 out of 1002 reviews" "
Rating 6 - Okay. 136 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Discover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had crumbs in the bed under the sheets Hair all in bathroom shower/tub floor etc. Other than the cleanness was a great stay!!
Stayed 1 night in Oct 2024

10/10 Excellent

Iuliu

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zoraine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charge and then had to wait 6 days for my refund they made a mistake. Hotel was dirty and need to be remodel. Price should be $50 motel 8 is better than them
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. The staff was extremely helpful and friendly. The breakfast was hot and plenty of choices. The location was convenient and easy to get in and out. The hotel was very clean - both the room and the common areas.
Stayed 2 nights in Oct 2024

6/10 Okay

Kesler

Travelled with partner
Average at best.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean hotel and room. Staff is very helpful. We have stayed here many times.
Stayed 4 nights in Sep 2024

4/10 Poor

Subin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room and stained carpet. When the front desk was notified and asked to be placed in a different room, they refused. When we asked for some compensation, they refused and stated to resolve the issue with Expedia since the booking was made through them. Overall disappointed with the experience.
Stayed 2 nights in Aug 2024

8/10 Good

grace

Stayed 1 night in Sep 2024

6/10 Okay

LaRue

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs renovation. Carpet is dirty
Stayed 4 nights in Sep 2024

8/10 Good

IMRAN, West Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & safe
Stayed 1 night in Aug 2024

10/10 Excellent

Purushotham

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Victorino

Stayed 2 nights in Aug 2024

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our housekeeper failed to provide any clean towels, even though we reminder her that she did not give us any when she cleaned the room. The sleeper sofa was extraordinarily uncomfortable. Overall, the rooms were average, at best.
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Honest review.
Not the best. But not terrible. I’d say the Hospitality of the front desk was very accommodating to items we needed during our stay 10/10. But as for the room I’d give it a 2/10. We had a suite and the beds weren’t that comfy in my opinion. Old and outdated colors and furniture too. Stains on the carpet and walls. The bathroom wasn’t bad at all 7/10. Except there was a no vent for when you shower. To let the hot air out. I was also hoping to use the hot tub amenity but it was broken. The pool isn’t heated and it was very cold. I’d say for the price you get what you pay for. I loved the free breakfast in the morning 8/10! Yummy :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

Aramis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jackie C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

6/10 Okay

MUHAMMAD

Travelled with family and small children
Liked: Cleanliness, staff & service
Good service, nice satisfying breakfast. Quiet neighborhood. The washrooms dont have any exhaust fans. There should be a kitchen sink in the suite. Didnt like the bath tubs. Too narrow and bathtub should also have a handshower. Hot tub in the swimming pool area not functional. Some popular tv channels not working. Overall would give an average or just good rating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shadab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for a stay
Stayed 6 nights in Aug 2024