Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Breakfast included

Explore the area

Map
5235 Prairie Stone Parkway, Hoffman Estates, IL, 60192
  • Cabela's
    ‪2 min walk‬
  • NOW Arena
    ‪9 min walk‬
  • Arboretum of South Barrington
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Hotel with free breakfast, a quick walk to NOW Arena
An indoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel offers 121 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include baths or showers and hairdryers.

This Hoffman Estates hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel. During your stay, you're just a quick walk from Cabela's. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Cabela's and 6 minutes on foot from NOW Arena
  • Pets welcome for a fee
Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1800 square feet (167 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Chicago - Hoffman Estates, an IHG Hotel also features coffee/tea in common area, laundry facilities, and express check-out. Free self parking is available.

This Hoffman Estates hotel is smoke free.

Guests are served a free buffet breakfast.
Beer & Wine – On-site lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beer & Wine

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,800 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Hoffman Estates
Holiday Inn Express Suites Hoffman Estates
Holiday Inn Express Suites Hoffman Estates an IHG Hotel
Holiday Inn Express Suites Chicago Hoffman Estates an IHG Hotel

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 510 reviews
Rating 8 - Good. 84 out of 510 reviews
Rating 6 - Okay. 26 out of 510 reviews
Rating 4 - Poor. 11 out of 510 reviews
Rating 2 - Terrible. 12 out of 510 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ty
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a great clean quiet place.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good and clean hotel
The hotel was clean and the beds were comfortable. I like that it’s very close to a few major venues such as Main Event Entertainment and Now Arena. A few things I noticed and I think the hotel can be improved upon are: adding hot chocolate packets for guests (kids would love this and I’ve seen other Holiday Inns offer this), making sure the pancake machine is working at all times (it wasn’t working on one of the days we were there), providing fresh hot oatmeal instead of oatmeal in packets. The only way to make the oatmeal packet was to use hot water in a thermos but that can barely cook the instant oatmeal. It would’ve been better to provide a microwave for guests to use which they don’t have. I’ve stayed at other Holiday Inns and they offer fresh oatmeal which is a plus. Also, they don’t have peanut butter packets, only jelly for the bread. Their hard-boiled eggs taste sour so not sure how long they’ve left them in the fridge. Overall, the hotel is pretty good but they can provide a more comprehensive breakfast experience for guests for the price that they’re charging.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
See ya next year
The place was clean and welcoming. We came for a conference at the NOW arena. It was a quick stay. The people above us were bouncing around like they were on pogo sticks, but it didn’t last long. The breakfast had a good assortment. Check in and check were easy. We will be back next year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff. Great room. Awesome breakfast!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Great property
Stayed 1 night in Oct 2024

8/10 Good

Tramare

Stayed 1 night in Oct 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Amenities
Very clean and friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and quiet
Stayed 4 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel had an odd smell, especially in the elevators. The front desk staff was friendly, but had to be reminded multiple times for service. We had to try to get new towels, three days in a row.
Stayed 4 nights in Oct 2024

6/10 Okay

Heather

Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. Staff was very friendly. One of the best and cleanliest breakfasts I've seen at hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Bulgan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice safe place loved the free breakfast
Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to venu, safe and walkable with lots of shopping and food options nearby.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Property conditions & facilities
The room was comfortable but needed some cleaning and repairs. The staff was friendly and the breakfast was decent.
Stayed 1 night in Sep 2024

10/10 Excellent

Samir, grand rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024