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Holiday Inn Express & Suites Waukegan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waukegan by IHG

Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Exterior
Lobby
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
611 Lakehurst Rd, Waukegan, IL, 60085
  • The Temporary by American Place
    ‪8 min walk‬
  • Naval Base Great Lakes
    ‪5 min drive‬
  • Six Flags Great America
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Waukegan by IHG

Hotel with free breakfast, a quick walk to The Temporary by American Place
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room.
Holiday Inn Express & Suites Waukegan by IHG offers 96 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

This Waukegan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Waukegan by IHG. During your stay, you're just a quick walk from Bowlero Waukegan. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from The Temporary by American Place and 6 minutes from Naval Base Great Lakes
Holiday Inn Express & Suites Waukegan by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Waukegan by IHG. Free self parking is available.

This Waukegan hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Waukegan by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waukegan
Holiday Inn Express Waukegan
Waukegan Holiday Inn Express
Holiday Inn Express Waukegan Hotel
Holiday Inn Express Suites Waukegan

Holiday Inn Express & Suites Waukegan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maurice

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our room had ants but once we told front desk they offered us a new room. Overall great staff and stay
Stayed 3 nights in Mar 2025

10/10 Excellent

ALLYSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our room. It was very clean, the front desk person could use a little bit of hospitality pleasantries. he weren't very personable, he seemed to be barking instructions at us. However, all in all it was great for us.. I highly recommend this hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Isaac

Stayed 5 nights in Jan 2025

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2025

4/10 Poor

Latasha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa tub was out of service
Stayed 1 night in Mar 2025

2/10 Terrible

Mary

Liked: Cleanliness, room comfort
Disliked: Staff & service
First, we were given the wrong room we waited in that room until the clerk came up and delivered a new card for the correct room.Then the pool and jacuzzi were closed when we went down to use it. I spoke to the front desk clerk to request a 2 hour late chechout so we could use the pool the next day, He said he needed to speak to the manager and would call me a back in a few minutes. I never received a call back. I missed my husband's birthday and valentine day due to a death in my family. My husband and I were separated for 2 weeks during this time.This was suppose to make up for that.I would like a refund or credit room upgrade. We were there for the hot tub and the pool. Our celebration was very much altered. Thank you, Mary Gunn
Stayed 1 night in Mar 2025

8/10 Good

KEVIN, Centerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to naval base, food and shopping. Very convenient location for our trip.
Stayed 2 nights in Feb 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining
Stayed 2 nights in Feb 2025

4/10 Poor

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House cleaning was very loud early in the morning
Stayed 1 night in Nov 2024

4/10 Poor

Donna

Disliked: Property conditions & facilities
The room had a strong smell of marijuana, and the phone was damaged.

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool!
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Azuree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service was great fast and quick. room just as described as in the picture
Stayed 1 night in Feb 2025

4/10 Poor

Sheigh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not going back again

We had stained matresses, sheets and pillow cases. Hair and eyelash found on bed. Stains on walls and garnage outseide of garbage can. It takes a lot for me to be disappointed, but i was definitely disappointed in the hotel as a whole. I will never go back. I have photos but apparently it wont allow me to upload. When i told the front desk they were just going to change the bedding. Lol i asked them to move us finally! Gross
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tirsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest. Accessible to food places and shops.
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Stayed 1 night in Feb 2025

10/10 Excellent

margaret, hollis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable and excellent breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Navy Great Lakes station and they have transportation to the base for graduation. It has been a great experience.
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Ann at check in for saving me by finding my wallet~my Graduation was saved thanks to you oxox
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very quiet. The only thing walkable to eat is a McDonald's. Unless the weather is warmer.
Stayed 1 night in Feb 2025

4/10 Poor

Cora D

Travelled with partner
Liked: Amenities
The housekeepers was very rude too
Stayed 1 night in Feb 2025